eHealth NSW

Welcome to the official eHealth NSW page. eHealth NSW is provided by the NSW Government. This official page is managed by the eHealth NSW.

You’ll find us online during business hours (9am – 5pm, Monday to Friday). We’ll do our best to respond to you within 3 business days. Questions that relate to a specific activity within the NSW Government may be referred to the relevant Department or Minister’s Office for a response. As a public service agency, we’re unable to respond to political commentary. For COVID-19 updates and questions pl

ease visit the NSW Government website: https://www.nsw.gov.au/covid-19 or call the Service NSW COVID-19 hotline on 13 77 88 (available 24/7). For our community guidelines, refer to our website: https://www.ehealth.nsw.gov.au/social/community-guidelines

04/09/2026

This week, we came together for the 2026 eHealth NSW Awards to celebrate the people and teams whose expertise and dedication are helping make healthcare safer, simpler and more connected for patients, carers and clinicians.

It was also a powerful reminder that technology alone does not solve healthcare’s hardest challenges. People do ❤️

This year’s winners and finalists are strengthening critical infrastructure and cyber resilience, helping clinicians access the information they need, reducing language barriers for patients, and making it easier for people to raise concerns about their care.

Their work spans technology, data and design, but is united by a shared purpose: improving care for people across New South Wales.

Congratulations to every winner and finalist. Thank you for the passion, care and professionalism you bring to your work and for the difference you make every day.

Meet the 2026 eHealth NSW Awards winners and watch their stories: https://lnkd.in/dA4mt2_H

These achievements are made possible through close collaboration with Local Health Districts, the Ministry of Health, NSW Ambulance, the Clinical Excellence Commission, the NSW Agency for Clinical Innovation, universities, community organisations and many others across NSW Health.

Finally, we were especially proud to recognise Joan Grillo at the awards, as she prepares to retire after 53 years with NSW Health.

Joan’s career began in nursing and midwifery at Auburn, Bankstown, Liverpool and Westmead hospitals. She later spent 25 years in health technology, including 15 years supporting and guiding colleagues as they built their careers in digital health.

Thank you, Joan, for the love and care you have given to so many people, and for the incredible legacy you leave behind 👏

30/08/2026

Creating better digital health outcomes takes more than expertise. It takes collaboration, trust and a shared commitment to delivering for patients, clinicians and communities.

This year's Team of the Year Award finalists are demonstrating the power of teamwork to solve complex challenges, improve services and help shape the future of healthcare across NSW.

Our finalists:
⭐️ Customer Experience (CX) and Design Teams
⭐️ eHealth Clinical Infrastructure Refresh (eCIR) Program Team
⭐️ Digital Leadership Services (DLS)

From embedding customer and patient voices into service design, to delivering more secure and sustainable digital infrastructure, and supporting major government priorities through innovative digital solutions, these teams are making a meaningful impact across NSW Health.

Explore their outstanding work here: http://tiny.cc/TeamYear26

Congratulations to all our finalists! 👏🎉

21/08/2026

Creating better healthcare experiences starts with listening to patients, empowering carers and designing services around the people who use them.

This year's Transforming Patient Experience Award finalists are demonstrating how digital innovation, collaboration and patient-centred thinking can improve access to care, strengthen safety and deliver better health outcomes across NSW 💙

Our finalists:
⭐️ Amazon Connect Team
⭐️ Patient Reported Measures Program - Health Outcome and Patient Experience
⭐️ REACH Refresh Program

Explore the innovations helping put patients at the centre of care: http://tiny.cc/PatientExperience

Congratulations to all our finalists!

14/08/2026

Creating a more sustainable health system requires innovation, collaboration and a commitment to balancing environmental responsibility with high-quality patient care.

This year's Environmental Sustainability Award finalists are demonstrating how practical, scalable initiatives can reduce environmental impact while strengthening the services that support clinicians, staff and patients across NSW 🌳

Our finalists:
⭐️ Application Consolidation and Decommissioning (ACD) Program
⭐️ eHealth Clinical Infrastructure Refresh (eCIR) Program
⭐️ End User Services (EUS)

Explore the stories behind their nominations and the impact they're making across NSW Health: https://lnkd.in/grJ6W-w9

Congratulations to all our finalists!

The winner of the Environmental Sustainability Award will be announced at the eHealth NSW Awards Ceremony on 1 September.

07/08/2026

Research plays a vital role in driving innovation, improving patient outcomes and shaping the future of healthcare 🔬

This year's Health Research Award finalists are advancing knowledge, translating research into practice and delivering valuable insights that help strengthen healthcare services across the state.

This year's finalists are:
⭐️ AI NSW Telestroke Service Team
⭐️ Data Analytics Services (DAS)
⭐️ Unique Device Identification (UDI) Initiative

From pioneering AI to support stroke care, to enabling breakthrough health research through data analytics and improving medical device traceability through system-wide research, these finalists are generating the insights and evidence needed for safer, smarter and more connected healthcare.

Read more about each finalist and the work behind their nominations on our website: http://tiny.cc/HealthResearch

Congratulations to all our finalists. The winner of the Health Research Award will be announced at the eHealth NSW Awards Ceremony on 1 September.

30/07/2026

Everyone deserves access to safe, connected and high-quality healthcare, regardless of their circumstances or the barriers they may face.

This year's Health Equity Award finalists are helping improve outcomes for diverse communities across NSW through innovative, targeted and co-designed approaches that make healthcare more accessible and inclusive.

This year's finalists are:
⭐️ Amazon Connect Team
⭐️ Cultural Compass Project
⭐️ Neonatal Intensive Care Unit Study (NICUS) Project Team

Their work is reducing barriers to care by improving access to health services, strengthening cultural understanding across the healthcare workforce and supporting better outcomes for some of NSW's most vulnerable patients and families.

Read more about each finalist and the work behind their nominations on our website: https://bit.ly/4pNogFZ

Congratulations to all our finalists. The winner of the Health Equity Award will be announced at the eHealth NSW Awards Ceremony on 1 September.

28/07/2026

We're very excited to announce our finalists for the 2026 Staff Member of the Year Award at eHealth NSW

This category recognises an individual whose outstanding contribution, leadership and impact have made a genuine difference to their colleagues and the people we serve.

Jillian Campbell, Karthik Sivaraman and Khushi Sharma were all nominated by their peers for the everyday commitment and care they bring to their work ❤️

Discover their inspiring stories: https://lnkd.in/gGw84Ug9

17/07/2026

Healthcare is stronger when everyone feels seen, heard and included.

This year's Excellence in Diversity, Equity, Inclusion and Belonging Award finalists are demonstrating how collaboration, cultural safety and inclusive approaches can improve health outcomes for Aboriginal and Torres Strait Islander, multicultural and diverse communities across NSW.

This year's finalists are:

⭐️ Cultural Compass Project
⭐️ Technology Platform Support

Read more about each finalist and the work behind their nominations on our website: http://tiny.cc/eHealthDEIB

Congratulations to all our finalists. The winner of the Excellence in Diversity, Equity, Inclusion and Belonging Award will be announced at the eHealth NSW Awards Ceremony on 1 September.

13/07/2026

Innovation is helping shape the future of healthcare across NSW, and this year's Health Innovation Award finalists are leading the way.

This award celebrates teams driving innovation across NSW Health through digital technology, new models of care and smarter ways of delivering healthcare. Their work is helping create safer, more accessible and more connected experiences for patients and clinicians.

This year's finalists are:

⭐️ Amazon Connect Team – REACH Refresh / Raise It
⭐️ NSW Ambulance eMR Integration Project Team
⭐️ Virtual App Delivery Platform

Read more about each finalist and the work behind their nominations on our website: http://tiny.cc/InnovationFinalists

Congratulations to all our finalists. The winner of the Health Innovation Award will be announced at the eHealth NSW Awards Ceremony on 1 September.

08/07/2026

NAIDOC Week is a special time to come together to celebrate, reflect and learn.

This year’s theme, 50 Years of Deadly, marks an important milestone, celebrating five decades of NAIDOC Week and honouring the strength, resilience, leadership and achievements of Aboriginal and Torres Strait Islander peoples across generations.

It is a moment to honour the trailblazers who have paved the way, celebrate today’s achievements, and inspire the next generation of leaders, innovators and change-makers.

At eHealth NSW it is also an opportunity to recognise the progress we’ve made, reflect on the work still ahead, and reaffirm our commitment to creating a workplace where Aboriginal and Torres Strait Islander people feel respected, valued and supported to thrive.

One of the highlights each year is our NAIDOC Week Celebration, this year held on 1 July 2026.

The event featured a Welcome to Country and Smoking Ceremony, cultural performances, and interviews with Aboriginal artist Lee Hampton and Leona McGrath, Manager of Aboriginal Maternal, Child, Youth and Family Health at NSW Health. A meaningful reminder of how far we’ve come, and how important it is to keep listening, learning and taking action 🖤💛❤️

Address

821 Pacific Highway
Chatswood, NSW
2067

Website

http://www.ehealth.nsw.gov.au/

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