30/07/2026
"But what happens when our carer goes on holidays?" ποΈ
A fair question, and one the big providers usually answer with a shrug and whoever is free.
Here is how we handle it:
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We plan leave ahead and tell you early, never a surprise.
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Your back-up carer is introduced before they are needed, not on the day.
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They are briefed on your parent's routine, preferences and care needs.
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Your regular carer returns as soon as they are back.
Consistency does not mean one person forever with no exceptions. It means you are never left with a stranger who knows nothing about your mum.
We show up. Every time. Even when someone is away. π€
Questions about how we cover leave? Send us a message. π©