17/08/2026
There's a question I hear more than any other when someone first reaches out. Not “what's wrong with me” or “can you fix this.” It's: “I don't know if I really need to come in. Other people have it worse.”
That sentence — “other people have it worse” — has stopped more people from getting support than any waiting list, any cost barrier, any stigma. It's the gatekeeper people build for themselves, and it's remarkably effective.
Here's how it works. You notice something's not right. You're more anxious than you used to be. You're not sleeping well. You're snappier. You've lost interest in things. The thought crosses your mind: maybe I should talk to someone. And then, almost immediately, the correction arrives: “But I'm not depressed. I haven't had anything terrible happen to me. I'm still functioning. People are going through real problems — I should just deal with it.”
So you don't call. You wait. Sometimes you wait months. Sometimes years. And during that time, the thing you're dealing with — the anxiety, the low mood, the pattern you can't quite name — isn't staying static. It's settling in. Becoming more familiar. More normal. Harder to recognise as a problem because you've gotten used to it.
The logic of “other people have it worse” is fundamentally broken. It suggests that support is a finite resource that should be rationed for the most severe cases. It isn't. You don't wait until a house fire spreads to the whole street before calling the fire brigade. You don't wait until a physical injury becomes permanent before seeing a physio. Mental health is the same. The earlier you address something, the less entrenched it becomes, and the less work it takes to shift.
You don't need to be in crisis to benefit from counselling. You don't need a diagnosis. You don't need to prove that what you're experiencing is serious enough. If something is affecting your sleep, your relationships, your work, your mood, or your sense of who you are — that's enough. That's the threshold. Not “are other people worse off” but “is this affecting my life.”
If you've been telling yourself it's not bad enough, ask yourself this: how long have you been telling yourself that? And has it gotten better on its own, or are you just getting better at managing it?
You don't need permission to reach out. You just need to pick up the phone.