NorthWest Ontario Counselling & Consulting

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Fort Frances, ON
NorthWest Ontario Counselling & Consulting

Private Practice on Treaty3 land. In-person therapy in Fort Frances, with virtual support all across Ontario.

08/10/2026

✨ We're Hiring: Client Care Specialist ✨

NorthWest Ontario Counselling & Consulting (NWOCC) is looking for a compassionate, organized, and detail-oriented Client Care Specialist to join our growing team in Fort Frances!

As the heart of our client experience, you'll be the first point of contact for many individuals and families, helping guide them from their first inquiry through therapy and assessment services. This role includes welcoming clients, coordinating appointments, supporting our growing assessment program, communicating with families and community partners, and working closely with our incredible team of clinicians to ensure every client receives exceptional care.

What we're looking for:
🤍 A compassionate, client-centered individual with outstanding customer service skills.
📚 Postsecondary education in Office Administration, Business Administration, Health Administration, Social Services, or a related field is considered an asset.
💼 At least one year of experience in customer service, reception, healthcare administration, or client care.
📅 Experience coordinating appointments and managing multiple priorities.
💻 Strong communication, organization, attention to detail, professionalism, and commitment to confidentiality.
🌿 Experience in healthcare, counselling, mental health, or using Jane is considered an asset.

Position Details:
✔️ Full-time Employee (35 hours/week)
✔️ Monday–Friday | 8:00 a.m.–4:00 p.m.
✔️ $25.00/hour
✔️ Paid sick time
✔️ Three weeks paid vacation annually
✔️ Opportunities for professional development and future health benefits & pension growth

At NWOCC, we're passionate about making high-quality mental health care accessible across Northwestern Ontario. If you're looking for meaningful work with a supportive team that truly values compassion, collaboration, and excellence, we'd love to hear from you.

📅 Applications close August 24, 2026.
Please submit your resume and a brief cover letter to [email protected] with the subject line:
"Client Care Specialist – Application" or email [email protected] for the full job description.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

08/06/2026

Kinda chic... don't you think?

08/04/2026

Most parents don't start by looking for an assessment.

They start by noticing little things.

Maybe homework ends in tears more often than it should. Maybe school has become a daily struggle. Maybe you've been hearing the same concerns from teachers, or you've simply found yourself wondering why your child seems to be working so much harder than their peers.

Those questions are often what bring families to us.

A psychoeducational assessment isn't about finding something "wrong." It's about gaining a clearer understanding of how your child learns, thinks, and experiences the world so they can receive the support that's right for them.

If you've been wondering whether an assessment could benefit your child, booking a free consultation is a great place to start. Lisa Latimer, our Assessment Coordinator, will answer your questions, explain the process, and help determine whether an assessment with Dr. Elizabeth Benedetto is the right fit for your family.

💻 https://nwocc.janeapp.com/ #/staff_member/34

07/30/2026

There are moments in this work that remind us just how fortunate we are to do what we do.

Watching people walk through our doors, trusting us with their stories, celebrating wins together, and supporting one another through hard seasons is something we never take for granted.

This community has shaped NWOCC in more ways than we can count. Every conversation, referral, kind word, and connection has helped us grow into what we are today.

As we settle into this next chapter, we're feeling incredibly grateful for the people who have been part of the journey so far and excited for the people we'll meet along the way.

Thank you for continuing to show up for your neighbours, your families, your friends, and yourselves. It matters more than you know. 🤍🍃

07/27/2026

When a child is struggling, parents often find themselves asking the same question:

"How can I best support them?"

That's what makes the work of Dr. Elizabeth Benedetto so meaningful.

As NWOCC's School and Clinical Child Psychologist, Dr. Liz works alongside families to better understand how children learn, think, and experience the world. Her approach is thoughtful, collaborative, and neurodiversity-affirming, always looking beyond a diagnosis to recognize each child's unique strengths, needs, and potential.

Psychoeducational assessments aren't about putting children into boxes. They're about creating clarity, identifying the right supports, and helping children flourish at home, at school, and within their communities.

If you've been wondering whether a psychoeducational assessment could benefit your child, we'd love to help you explore whether it's the right fit.

Every assessment with Dr. Liz begins with a free consultation with Lisa Latimer, our Assessment Coordinator. Lisa will take the time to answer your questions, learn more about your child's unique needs, and guide you through the assessment process before booking with Dr. Liz.

When you're ready, we're here to help you take that first step.

💻 https://nwocc.janeapp.com/ #/staff_member/34

07/23/2026

🎉 Finding the right therapist just got a whole lot easier.

We're so excited to officially launch the brand-new website for NorthWest Ontario Counselling & Consulting!

Visit www.nwocc.ca today!

This is a huge milestone for our team and another step toward making mental health care more accessible, approachable, and easier to navigate.

Our new website makes it simple to:
✨ Learn about our therapy, assessment, and consulting services
✨ Meet our incredible team of clinicians
✨ Book appointments online
✨ Explore mental health resources

Not sure which therapist is the best fit? Try our NEW Therapist Matching Quiz! In just a few minutes, you'll receive personalized therapist recommendations based on your needs, preferences, and goals, taking the guesswork out of getting started.

Whether you're reaching out for the first time or returning for continued support, we've created a website that makes connecting with the right care easier than ever.

💚 Visit us today at www.nwocc.ca and take the first step toward support that feels right for you.

We'd love to hear what you think!

07/20/2026

Proof that sometimes the best therapy is a crisp Diet Coke and a quick debrief with your work besties. 🤭🤍

The little moments matter, too.

07/13/2026

Welcome to 209 Scott Street. 🍃🤍

After months of planning, unpacking, moving furniture around, and adding all the little touches, our new space finally feels like home.

While the address may be new, what matters most to us hasn't changed. We still want every person who walks through these doors to feel welcomed, supported, and comfortable showing up exactly as they are.

This space has already held so many meaningful conversations, and we're excited for all that's still to come.

Whether you're visiting us for therapy, an assessment, a workshop, or simply stopping by to say hello, we're so happy to welcome you here.

Come on in. We're glad you're here. 🌿

07/11/2026

When you're looking for answers for your child, the last thing you want is another barrier standing in the way.

For many families, accessing an ASD assessment has meant long drives, travel plans, or joining waitlists far from home. That's why we're so proud to now offer in-person Autism Spectrum Disorder (ASD) assessments right here in Fort Frances.

Our hope is simple: to make these services more accessible for children and families in our community and throughout Northwestern Ontario.

Seeking an assessment isn't about labeling your child. It's about gaining understanding, finding support, and having the information you need to help your child thrive.

If you've been wondering whether an ASD assessment might be the right next step for your family, we're here to answer your questions and walk you through the process. 🌿

07/03/2026

Did you know psychotherapy may be covered through the Métis Nation of Ontario?

At NWOCC, Lisa Sauvé, an approved MNO provider, offers compassionate support for individuals, couples, and families. The MNO may also provide coverage for children's assessment services, helping make mental health care more accessible for Métis families.

To learn more about eligibility and available supports, visit metisnation.org.

💙 If you've been thinking about reaching out for support, we're here to help.

Address

209 Scott Street
Fort Frances, ON
P9A1G8

Telephone

+18072715573

Website

http://www.nwocc.ca/

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