09/06/2026
What Strategy & Operations Actually Does in Tech
After leaving McKinsey, I moved into Strategy & Operations in tech.
The simplest explanation: we help companies understand what’s happening, decide what needs to change, and improve how the business runs.
The work generally falls into three buckets: analyzing performance, improving processes, and solving ad hoc business problems.
Unlike consulting, the problems are often less neatly packaged. The initial request may only be a symptom—part of the job is identifying the real problem and deciding what to do about it.
If you enjoy data, process improvement, and ambiguous business problems, Strategy & Operations might be a great fit.
Comment “Tech” if you want me to break down the skills needed to enter this field.