07/08/2026
Let’s address the elephant in the room… 🐘
Cancellations and no-shows are irritating me. 🤣
6 same-day cancellations this week. SIX.
I’m self-employed. No appointment = no income.
£50, £60, £70 ,£90 repeatedly soon becomes hundreds of pounds missing from my wage.
You booked that time. Another client couldn’t. I’ve turned people away because YOUR name was in that space.
I’ve worked my ass off building this business, and quite frankly, having to chase grown adults for money, be ignored, or be moaned at for enforcing a policy they agreed to is draining.
Especially when I have clients who’ve cancelled last minute and paid without me even asking.
No excuses. No awkward conversation. They simply understood:
“I booked it. I cancelled it. That’s on me.”
That’s accountability. It really isn’t difficult.
Genuine emergency? Common sense will always apply.
Forgot? Plans changed? Something better came up? Own it.
Don’t hand me the financial consequence of your decision and then get annoyed when I hand it straight back.
Same-day cancellation/no-show = FULL PAYMENT.
Don’t pay? I won’t book you back in.
Your appointment.
Your cancellation.
Your responsibility.
Not mine.
RANT OVER✌🏻