Eximius Live-In Support

Eximius Live-In Support Ensuring comfort and independence at home 💜 Kate Hetzel (Owner):
Since 2002 I have seen the enormous positive impact live-in support has on people’s lives.

Live-In Care because...
💜 There Is No Place Like Home 💜
Compassionate care for your loved ones, from companionship to complex needs like dementia, parkinson’s, spinal or brain injuries. Following a 16-year career in sales and marketing, I started a care franchise in 2002 and one of my first ever clients needed a live-in carer. Since then, it has always been a passion of mine. I operated the busi

ness for 13 years, employing over 100 carers, and had more than 350 clients at any one time. Our clients came from all walks of life and needed different specialised care. Whether recuperating from a spell in hospital or hindered by a long-term condition or disability, giving them the support they needed in familiar surroundings near friends and family couldn't be beaten. It's why I'm so passionate about live-in support. I was then inspired by my mother to set up Eximius and deliver an altogether superior service. She is wonderfully spirited, sophisticated and fiercely independent, despite being 80 years old with floundering memory. She's the yardstick against which I measure the service we provide and the reason I believe that everyone should be able to stay in their homes, living the happiest and most independent lives they can. My vision for Eximius is that, while we still support complicated care needs, the focus is on our clients' lives, what they love doing, their hobbies, their interests – with Eximius support companions ensuring that they receive the exceptional help to enable them to live their lives to the fullest.

🏆 We’re delighted to share some fantastic news!Eximius has received the Outstanding Dementia Training Award from Trainin...
08/09/2026

🏆 We’re delighted to share some fantastic news!

Eximius has received the Outstanding Dementia Training Award from Training2Care, recognising our excellence in dementia training and our commitment to improving the lives of others.

This recognition is particularly special to us because of our partnership with Training2Care, including bringing the Dementia Bus experience to our team. Through immersive virtual reality and sensory experiences, the training gives carers an insight into what living with dementia can feel like - helping them better understand some of the challenges a person with dementia may experience.

For us, dementia training is about more than knowledge. It’s about developing empathy, understanding and a truly person-centred approach that can make a meaningful difference to the people we care for. 💜

We’re incredibly proud of our team and delighted to have our commitment to high-quality dementia care recognised with this award.

A huge thank you to Training2Care for their continued partnership and for helping us make dementia training such a powerful experience. 💜

💜 When care needs change, your home doesn’t have to.Sometimes, a little more support is all that’s needed to keep life f...
08/09/2026

💜 When care needs change, your home doesn’t have to.

Sometimes, a little more support is all that’s needed to keep life feeling like your own.

With Eximius Support, a dedicated live-in carer can provide the reassurance and support you need to remain safely and comfortably in the home you love - surrounded by familiar routines, memories and the things that matter most.

From companionship and everyday support to more complex care, our support is tailored around you.

And life doesn’t have to stop at your front door. Your live-in support can travel with you too - whether that’s a weekend with family, a favourite seaside town or a holiday somewhere warmer.

Your care. Your life. Wherever it takes you. 💜

Not sure what care you need? Start with a conversation with our team.

🌙 Night-Time Support at Home: Why It MattersFor many families, night-time can bring the most worry. When the house is qu...
04/09/2026

🌙 Night-Time Support at Home: Why It Matters

For many families, night-time can bring the most worry. When the house is quiet and a loved one is alone, concerns about falls, confusion or needing help can be difficult to ignore.

At Eximius Support, we can provide compassionate night-time care tailored to individual needs - offering reassurance, practical assistance and a comforting presence throughout the night.

Whether it’s help with mobility, personal care, medication routines or simply knowing someone is there if needed, our support can help your loved one feel safe and comfortable in their own home. 💜

Because the right care and reassurance shouldn’t stop when the day ends.

https://eximiussupport.uk/night-time-support-at-home-why-it-matters-and-what-it-actually-looks-like/

✨ NETWORKING EVENT BEACONSFIELD ✨Join us for an afternoon of networking, collaboration and new opportunities in the hear...
01/09/2026

✨ NETWORKING EVENT BEACONSFIELD ✨

Join us for an afternoon of networking, collaboration and new opportunities in the heart of Beaconsfield.

🤝 Connect with like-minded professionals
💡 Share ideas and discover new opportunities
🌟 Build valuable relationships in a relaxed, welcoming environment

We’ll also be featuring the Dementia Tour Experience, delivered by Training 2 Care - an award-winning immersive virtual dementia tour designed to provide a powerful insight into what it can be like to live with dementia.

📅 Wednesday 23rd September
📍 Beaconsfield Rugby Club, Windsor End, Beaconsfield, HP9 2SQ

🎟️ Tickets include the Dementia Tour Experience at no extra cost.

Even better, all ticket proceeds will go to Chilterns Neuro Centre, supporting their work treating, supporting and empowering people in the community.

Scan the QR code on the flyer to book your ticket, or call 01494 242222 for more information.

We’d love to see you there! 💜

We’re delighted to introduce Maricel, our new Clinical Registered Manager at Eximius 👋With extensive experience in nursi...
25/08/2026

We’re delighted to introduce Maricel, our new Clinical Registered Manager at Eximius 👋

With extensive experience in nursing, clinical leadership and care management, Maricel is passionate about delivering safe, compassionate and person-centred care, while supporting carers to feel confident, valued and equipped to provide exceptional support.

Maricel believes Live-in Care offers something truly special: the opportunity for people to receive personalised care in the comfort and familiarity of their own home, while maintaining their independence, dignity, routines and connections.

Her values align closely with the Eximius approach putting the individual at the heart of every decision and continually striving to improve the quality of care we provide.

“For me, exceptional care is about understanding the person, respecting their choices and helping them live the life they want.”

Please join us in giving Maricel a warm welcome to Eximius! 💜

Supporting People Living with Dementia 💜At Eximius, we believe good dementia care begins with understanding the person.F...
20/08/2026

Supporting People Living with Dementia 💜

At Eximius, we believe good dementia care begins with understanding the person.

Fear, confusion, frustration, repeated questions, resistance, agitation or anger can all be ways of communicating when someone is unable to express what they need or how they feel.

In difficult moments, a calm and compassionate approach can make all the difference:

💜 Listen to the emotion – consider what the person may be feeling, not just what they are doing.
💜 Look for the need – could they be in pain, hungry, thirsty, tired, uncomfortable or overwhelmed?
💜 Keep things simple – break tasks down and allow plenty of time.
💜 Offer reassurance first – help the person feel safe before gently redirecting their attention.
💜 Connect rather than correct – sometimes reassurance and understanding are more important than getting the facts right.
💜 Notice changes – sudden changes in behaviour could indicate that something else is wrong and may need further attention.

And we mustn't forget those providing the care. Supporting someone living with dementia can be incredibly rewarding, but it can also be emotionally and physically demanding. Carers need care too.

A useful reminder is HEART:

H – Hear the emotion
E – Explore the need
A – Approach with calm
R – Reassure and redirect
T – Take care of yourself too

At Eximius, compassionate care isn't simply about responding to a behaviour. It's about seeing the person, understanding the emotion and responding with dignity, patience and kindness. 💜

Why live-in care? 💜Live-in care gives people the freedom to stay in the comfort of their own home, surrounded by the thi...
15/08/2026

Why live-in care? 💜

Live-in care gives people the freedom to stay in the comfort of their own home, surrounded by the things and memories that matter most.

With a dedicated carer living alongside them, individuals can receive personalised support with daily routines, companionship and practical needs while maintaining choice, independence and dignity.

🏡 Stay in the home you love
🤝 One-to-one, personalised support
💬 Companionship and reassurance
🌿 Greater continuity and peace of mind
💜 Care built around the individual

Because sometimes, the best place to receive care is the place you already call home.

For more information please call us on: 01494 424222

Keeping you connected to your loved one’s care — wherever you are. 💛With our care management software, families can keep...
12/08/2026

Keeping you connected to your loved one’s care — wherever you are. 💛

With our care management software, families can keep up to date with their loved one’s care from near or far, using an app on their phone or through the desktop website.

You can access their care plan and receive real-time updates throughout the day, giving you greater visibility and reassurance without having to constantly pick up the phone to check in.

☕ What have they had to eat and drink?
💊 Have they taken their medication?
🌿 What have they been up to today?

It might be as simple as seeing that they’ve enjoyed breakfast and a cup of tea in the garden, making the most of the fresh air before the day gets too warm.

Live-in care is about so much more than having a carer in the home.

Behind every carer is the Eximius office team, keeping sight of our clients’ daily routines and ensuring any concerns are flagged promptly so the right management support can be provided.

And for families, it means staying connected without care updates taking over your day. You can check in when it’s convenient for you and see, at a glance, how your loved one is getting on.

Care you can feel connected to, even when you can’t be there. 💛

When a Parent Refuses Care 💜Watching a loved one struggle while refusing help is one of the hardest situations families ...
04/08/2026

When a Parent Refuses Care 💜

Watching a loved one struggle while refusing help is one of the hardest situations families face. Often, it's not stubbornness—it's fear of losing independence, pride, or uncertainty about what care really means.

The key is to approach the conversation with patience and empathy:
✔️ Listen before offering solutions.
✔️ Start with small, manageable support.
✔️ Reassure them that care is about maintaining independence—not taking it away.
✔️ If you're worried about their safety or decision-making, seek advice from their GP or social services.

If you're navigating this difficult journey, you're not alone. Read our latest blog for practical advice and compassionate guidance.

👉 https://eximiussupport.uk/when-a-parent-refuses-care-what-you-can-do/

🤝 Grow Your Network. Discover New Opportunities. Support a Great Cause.Join us for an inspiring afternoon at our Beacons...
31/07/2026

🤝 Grow Your Network. Discover New Opportunities. Support a Great Cause.

Join us for an inspiring afternoon at our Beaconsfield Networking Event where local businesses, professionals, and community leaders come together to connect, collaborate, and create new opportunities.

📅 Wednesday 23rd September
🕐 1:00 PM – 3:00 PM
📍 Beaconsfield Rugby Club, Windsor End, Beaconsfield, HP9 2SQ

✨ Special Feature: Experience the award-winning Virtual Dementia Tour by Training 2 Care – an immersive experience designed to build understanding and empathy for those living with dementia. Included with your event ticket at no extra cost.

💜 Every ticket purchased helps support Chilterns Neuro Centre, making a real difference to people living with neurological conditions in our local community.

Whether you're looking to expand your network, generate new business, or simply meet like-minded professionals, we'd love to welcome you.

🎟️ Book your place today by scanning the QR code on the poster or call 01494 424222 for more information.

Address

Beaconsfield

Telephone

+441494424222

Website

Alerts

Be the first to know and let us send you an email when Eximius Live-In Support posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category