28/10/2026
WE ARE RECRUITING – TWO EXPERIENCED RECEPTIONISTS
Location: St Mellons Business Park, Cardiff
Job Type: Permanent | Office-Based
Working Days: Monday to Friday
Salary: £13.50–£14.50 per hour, depending on experience
Positions Available
Position 1 – Receptionist (Part-Time)
Monday to Friday | 9:00am – 3:00pm
30 hours per week
Position 2 – Receptionist (Full-Time)
Monday to Friday | 8:00am – 4:30pm
42.5 hours per week, including any breaks
About the Role
1st Grade Care is seeking two experienced, professional and highly organised Receptionists to join our team at St Mellons Business Park, Cardiff.
We are looking for confident and approachable individuals who take pride in delivering excellent customer service, maintaining high professional standards and ensuring the smooth day-to-day running of a busy office.
The successful candidates will act as the first point of contact for our organisation, providing a welcoming and professional service while supporting a range of administrative and operational responsibilities.
Key Responsibilities
Answering, managing and actioning incoming telephone calls promptly and professionally.
Handling enquiries, taking accurate messages and ensuring appropriate follow-up.
Greeting and assisting visitors, maintaining a professional and welcoming reception environment.
Providing general administrative and office support to the wider team.
Maintaining accurate records, documentation and organised filing systems.
Ordering and monitoring stationery, office supplies and other essential resources.
Managing incoming and outgoing correspondence, including emails and post.
Assisting colleagues with administrative tasks and day-to-day office requirements.
Maintaining confidentiality and handling sensitive information appropriately.
Ensuring reception and office areas remain organised, professional and presentable.
Essential Requirements
Confident spoken Welsh and English – essential.
Minimum of 2 years' previous receptionist experience – essential (3+ years preferred).
Excellent telephone manner and communication skills.
Strong administrative and organisational abilities.
Good working knowledge of Microsoft Office, including Word, Outlook and Excel.
Excellent attention to detail and accuracy.
Ability to prioritise tasks and manage multiple responsibilities within a busy working environment.
Professional, friendly and approachable manner.
Ability to work independently, use initiative and contribute effectively within a team.
Reliable, punctual and proactive approach to work.
What We Offer
Competitive hourly rate, dependent on experience.
Permanent Monday-to-Friday employment.
No weekend working.
Professional and supportive office environment.
A varied and responsible role within an established organisation.
Opportunities to develop your administrative and professional skills.
How to Apply
If you meet the above requirements and are interested in joining our team, please register your interest using the application link below:
Apply here:
https://form.123formbuilder.com/6864410/contact-me-facebook?control118396972=ao
Once you have submitted your interest, a member of our team will be in contact with suitable applicants to arrange an interview.
Please note: Both positions are office-based at St Mellons Business Park, Cardiff. Confident spoken Welsh and English, together with a minimum of two years' previous receptionist experience, are essential requirements.
1st Grade Care is an equal opportunities employer and welcomes applications from suitably qualified and experienced candidates.
Links Business Park, Fortran Road, St Mellons, Cardiff, CF3 0LT
https://form.123formbuilder.com/6864410/contact-me-facebook?control118396972=ao
It is our mission to deliver industry-leading home care services to those who need it most. Get in touch to discuss your unique requirements.
