The Haven Surgery

06/08/2026

Notice to Patients

Our clinical system is currently down due to a technical issue.

We kindly ask for your patience and understanding while we work to restore the service as quickly as possible. We apologise for any delays or inconvenience this may cause and appreciate your cooperation during this time.

Thank you for bearing with us.

22/06/2026

X-PERT Diabetes Programme
The X-PERT Diabetes Programme is an award-winning educational initiative designed to help individuals manage their diabetes through lifestyle changes and informed decision-making. See information below with details of the 6 week progrmme.

08/06/2026

Do you help a family member, friend or neighbour with shopping, appointments, medication, paperwork, personal care, or simply checking they're okay?
You may be an unpaid Carer without realising it.
Many people provide unpaid care and support but don't identify as Carers, meaning they miss out on help that's available to them!
This Carers Week, find out what support is available through County Durham & Darlington Carer Support, who offer advice, information, emotional support, training, wellbeing activities, opportunities to connect with other Carers and much more.
Register here Sign up for Support - Durham County Carers Support
📞 0300 005 1213
🌐 www.dccarers.org

21/05/2026

OPCourage Open Day

Important Information:
Pay and Display parking only. However, nearby Metro Stations are Stadium of Light or Seaburn

07/05/2026

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Durham SEND Information Advice and Support Service

Free Drop-In Support Sessions for Families
Durham SENDIASS are pleased to share details of free drop-in support sessions taking place across County Durham for families with neurodiverse children and young people.
These welcoming sessions are open to all families — no diagnosis is needed. They provide an opportunity to drop in, ask questions, and get information in a relaxed and supportive environment.
Families attending can:
• 💬 Chat informally with professionals, charities, and local
support groups
• 📚 Access advice on education, health, care, and emotional
wellbeing
• 🤝 Meet and connect with other families who may be sharing
similar experiences
The sessions are designed to be inclusive, friendly, and accessible, offering practical support while also helping families feel less alone.
Whether you’re at the very start of your journey or already supporting a neurodiverse child, these drop-ins provide a valuable chance to gather information, build connections, and feel supported.
📍 Find your nearest drop-in session:
👉 www.durhamsendiass.info/dropinsessions
Together, we can celebrate, value, and support neurodiversity across our communities.

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Durham Special Educational Needs and Disability Information Advice and Support Service is a statutory service supporting parents/carers of children with special educational needs and disabilities (SEND) and children and young people with SEND

05/05/2026

30/04/2026

Ever wondered what a First Contact Physio (FCP) does? 🤔

A First Contact Physiotherapist is a highly trained specialist who you can see directly—without needing to visit a GP first—for muscle, joint, or bone problems.

They can:
✔ Assess and diagnose musculoskeletal issues
✔ Provide expert advice and treatment plans
✔ Refer for scans or to specialist services if needed
✔ Help you manage pain and improve movement
✔ Support recovery from injury and prevent future problems
✔ Provide advice on work and activity, including issuing fit notes (sick notes) where appropriate

Our GP staff can book you directly in with an FCP—just get in touch with reception 📞

FCPs are based in GP practices and are often the best first step if you’re dealing with back pain, sports injuries, arthritis, or other physical concerns.

Skip the wait and get straight to the right care 💪

For patients who do not meet the First Contact Physio criteria can self refer using to Musculo Skeletal Service (MSK) using the link below:-

If you feel that you are suffering from a musculoskeletal complaint that could benefit from Physiotherapy, you can make a direct referral to the County Durham Integrated MSK Service (CD IMS). This offers patients greater choice and faster access to hospital services without the need to visit a GP.

30/04/2026

With the bank holiday approaching, make sure you order your repeat prescription in good time to avoid any delays in getting your medicines.

GP practices and pharmacies may have different opening hours, so it’s best to plan ahead and not leave it until the last minute.

Find out how to order your repeat prescription here, including via the NHS App: https://nhs.uk/nhs-services/prescriptions/how-to-order-a-repeat-prescription/

14/04/2026

NHS APP

📱 Stay Connected to Your GP Practice!

Download the NHS App Today

Take control of your healthcare quickly and easily with the NHS App.

✅ What you can do:

* Book and manage appointments
* Order repeat prescriptions
* View your health records
* Get important messages from your GP surgery

🔔 Don’t Miss Important Updates!

Once you’ve downloaded the app, turn ON notifications to:

* Receive appointment reminders
* Get test results faster
* Stay informed with practice updates

📥 How to get started:

1. Download the NHS App from your app store
2. Log in or register
3. Enable notifications in your phone settings

💙 Stay informed. Stay healthy. Stay connected.

If you need help setting up the app, please speak to a member of our reception team.