25/03/2025
When you receive a testimonial like this, you just can’t help but smile. Music to my ears. Physio isn’t just about exercise and muscles, it’s about the whole person. 😃 🎵
“I live in the USA and Mum is a resident in a nursing/care facility in the UK. I am the only relative she has so the distance apart makes it particularly difficult, but all the more essential, to be sure I have an ongoing and accurate assessment of Mum's wellbeing and needs. I am happy with the care Mum gets but there is absolutely no substitute for regular, independent eyes on the ground.
Louise has seen Mum on a weekly basis for several years now and thanks to her expertise and advocacy Mum has been able to maintain as much independence and physical strength as possible, as well as access services I would have not known about to help maintain maximum mobility and comfort. In addition to the hands-on work she does with Mum, Louise has provided physical assessments and a point of liaison for obtaining equipment to support Mum's mobility, including obtaining and personally fitting both a motorized and manual wheelchair.
Mum's physical condition has inevitably deteriorated over the years thanks to age and underlying health issues, but Louise has constantly adjusted and modified physical activity plans and goals in line with Mum's capabilities and helped Mum adjust her own expectations so that she remains engaged and positive. Having a long-standing relationship with Mum means Louise is able to provide clinical guidance and formal risk assessments so that Mum is able to participate in social and entertainment activities as much as possible. This has vastly improved Mum's emotional and mental well-being and continues to ensure she remains socially active and stimulated which is so critical to overall quality of life and contentment.
There is no question that I rely heavily on Louise's support, expertise, and recommendations, and I have unequivocal trust in the fact that the information and updates she provides are accurate, objective, and prioritize Mum's well-being. Mum looks forward to her weekly visits and has come to view Louise as a real friend and confidante. Thanks to everything that Louise does both for me and Mum, I am reassured that I have a clear-eyed view of how Mum is doing, and that she has an ally very close by should she need it. There are no words to express how much this means.
With so much gratitude...
K 😊
