Pall Mall Surgery

24/07/2026

05/06/2026

FAQs

Q: How do I download the NHS App?
A: The NHS App is available on iOS and Android through the App Store or Google Play
Store. Further information about the app is available here: https://www.nhs.uk/nhs-app/

Q: I received a text message from NHSscreen to book my cervical screening
appointment, is it genuine?
A: Yes, any SMS messages sent by Cervical Screening will come from NHSscreen.

Q: I have the NHS App downloaded; how do I ensure my notifications are switched
on?
A: To manage your NHS App notifications: navigate to the NHS App and log in; select the
Account icon in the top corner; select Notifications located under Settings. This page will show you whether your notifications are on or off. To make changes to your notifications,
follow the link to your device settings.

Q: Can I book my cervical screening appointment through the NHS App invitation?
A: Your invitation will direct you to book your cervical screening appointment in the same
way you do currently do – either by contacting your GP practice or a local sexual health
service.

Q: Why have I received an invitation from both my GP surgery and the NHS App?
A: Some GP surgeries may already be using SMS or an app to send invitations for
cervical screening. In this case, you may receive multiple invitations from both your GP
surgery and the NHS App. Please note, if you have booked your appointment following
receiving either invitation, your appointment is booked, and no further action is required.

Q: Can I still receive a physical letter if I need to?
A: Physical letters will continue to be sent to those who do not read this NHS App
messages within 72 hours.

Q: Why is the NHS using digital communications?
A: By using faster, more accessible digital communications and enhanced accuracy,
cervical screening programmes will improve engagement and achieve significant cost
savings, ensuring the long-term sustainability of NHS resources. The use of digital
communications also conforms to current best practices and expectations when interacting
with organisations.

Q: What is the difference between the NHS App and the app my GP surgery use?
A: The NHS App and apps used by GP surgeries are both used for accessing NHS
services, but they are different platforms. The NHS App is a more comprehensive platform
that includes features from apps such as ‘My GP’ and ‘Patient Access’ and is now
recommended by the NHS as the preferred way to access these services. For cervical
screening, you will only receive communications via the NHS App.

Q: Is it only cervical screening communications I can expect on the NHS app?
A: Bowel cancer screening is also rolling out digital-first communications in 2026. We will
provide updates when any changes are made to other screening programmes.

Q: Will I also receive my cervical screening results via the NHS App?
A: If you have the NHS App downloaded, your results will be delivered via the NHS App
within 2-3 weeks. If you don’t have NHS App, you will be sent a letter in the post.

13/05/2026

Taking place tomorrow: Death Cafe at Library
Come along to this friendly discussion group if you would like a place to share your experiences. 💙 All welcome - no need to book.

Thursday 14th May, 11am - 12.30pm at Westcliff Library.

20/03/2026

11/03/2026

🚭 QUITATHON 2026 – Join the Big Quit!

Wednesday 11th March is National No Smoking Day, and it’s the perfect time to take the first step toward a smoke-free future.

Thinking about quitting? You don’t have to do it alone. Our Stop Smoking Service can support you with expert advice, appointments, and proven tools to help you succeed.

✅ Speak to reception to book a Stop Smoking Appointment
✅ Get personalised support
✅ Take part in the Big Quit with us!

Small steps today can lead to a healthier tomorrow. 💚

03/03/2026

🌸 Menopause Walk & Talk – 8th March 2026 🌸
Relaxed and supportive afternoon at Prittlewell Priory from 1pm – 3pm.

This friendly walk and talk session is a safe space to connect, share experiences, and learn more about menopause health and wellbeing. Whether you’re going through menopause, supporting someone who is, or simply want to learn more — you are very welcome. 💜

📅 8th March 2026
⏰ 1pm – 3pm
📍 Prittlewell Priory

Let’s walk, talk, and support each other.

24/02/2026

Protect their future by protecting them today 💛
Vaccinations are one of the safest and most effective ways to keep your child healthy and strong. Let’s give them the best protection possible.
Stay strong. Get vaccinated. 💉
https://www.gov.uk/.../parents-urged-to-protect-children...

23/02/2026

Eating Disorder Awareness Week 💜

Eating disorders can affect anyone — regardless of age, gender, background, or body type. They are serious mental health conditions, but recovery is possible with the right support.

If you or someone you care about is struggling with food, eating, or body image, you are not alone. Our team is here to listen, support, and guide you to the right help.

Contact the practice to speak with a clinician
🔗 You can also find support via BEAT Eating Disorders https://www.beateatingdisorders.org.uk/
Let’s keep the conversation going, reduce stigma, and support recovery.

05/02/2026

🎉 YOUTH FEST 🎉

Join Southend-on-Sea City Council at The Victoria Shopping Centre, Southend for a FREE event to celebrate Children’s Mental Health Week!

Get involved, get creative and be part of something brilliant. ⭐ Let’s support children and young people together!

📅 Saturday 14 February
🕐 10am - 4pm
👉 www.visitsouthend.co.uk/youth-fest

04/02/2026

💜 World Cancer Day 💜

Today we stand together to raise awareness, show compassion, and support everyone affected by cancer — patients, survivors, carers, and loved ones. Every story matters. Every voice counts.

Let’s keep talking, keep supporting, and keep pushing for a future where fewer lives are lost to cancer. 🌍✨

https://www.worldcancerday.org/