31/07/2026
Earlier this week, we shared the first part of Suzana's story. In this second video, Suzana speaks about the impact that violence, aggression and abuse can have long after an incident has happened, affecting not only staff at work, but also their wellbeing and home life.
After experiencing both physical assault and threats during her NHS career, Suzana describes how difficult it can be to switch off and feel safe again.
Suzana understands that people can arrive at hospital feeling frightened, frustrated or upset. But the message she wants people to take away from this campaign is simple: healthcare workers are human beings too, and violence and aggression will never improve a situation. Everyone deserves to feel safe and respected at work.
Abuse of our staff is not acceptable. Ever.