31/08/2026
🌈 A wee note about contacting Wiggle & Giggle 🌈
As a small business, we’re receiving an increasing number of messages and phone calls every day asking for information that is already available on our website or social media.
While we’re always happy to help when you genuinely can’t find the answer you need, responding to messages and calls throughout the day can be incredibly time-consuming for our small team, especially when we’re busy running sessions, preparing parties, serving in the café and looking after the centre 💕
💻 Our website is kept up to date with session times, prices, live availability, events, party packages and available party dates.
📱 Our social media is also updated regularly with availability, events, opening information, offers and any important changes.
So before messaging us, please take a moment to check these first. Chances are, the answer you need is already there!
A few important reminders:
✨ If a session shows SOLD OUT online, it is sold out.
Once we have reached our capacity, unfortunately we cannot squeeze in additional bookings or accept walk-ins. We can’t stress enough to book in advance to avoid disappointment.
🎉 Party bookings are dealt with online.
Our packages, prices, information and available dates can all be found on our website, and parties can be booked directly through the online booking system.
⏰ Please be mindful of our business hours.
Messages sent to our business pages and WhatsApp outside of our opening/business hours will be responded to when we are next available. We completely understand that you might remember something at 9pm but please don’t expect a response at 9pm! 😅
📵 Please do not contact members of staff through their personal phone numbers or private social media accounts regarding Wiggle & Giggle.
Our team are entitled to switch off when they’re not at work. Even if you happen to know a member of staff personally, all business enquiries should come through Wiggle & Giggle’s official contact channels, rather than their personal Facebook, Messenger, Instagram, WhatsApp or phone number.
We’re a small team and every message takes time to read and respond to. When the information is already available online, that’s valuable time being taken away from actually running and improving the centre.
Of course, if you’ve checked our website and social media and genuinely can’t find the information you need, please contact us through our official business channels and we’ll be more than happy to help. 💕
🌈 Check the website ✔️
Check our socials ✔️
Respect our team’s personal time ✔️
Still need help? Pop the business a message! 💌
Thank you for helping us keep Wiggle & Giggle running smoothly 🌈💕