22/04/2026
Malaysian Doctors, many of us have experienced this:
We refer a patient, but never receive any update.
Sometimes we end up calling the patient ourselves. Sometimes we just let it go.
Recently I started manually helping a few clinics track referral outcomes (e.g. whether patient was seen, follow-up ongoing, etc.) — mainly to understand how big this problem really is.
Still very early stage, but I’m curious:
Would having someone help track referral updates be useful for your practice?
Currently just testing this on a small scale to see if it’s something doctors actually need.
Would appreciate any thoughts or feedback.