08/06/2026
Help shape how we work with our customers.
We’re reviewing our Customer Engagement Principles. These shape how our staff interact with customers across phone, online, in-store, at events, and in the community.
As New Zealand’s leading disability equipment provider, and the team behind Firstport and EASIE Living & Demonstration Centre, it's important that these principles reflect what great service looks like to the disability community in Aotearoa.
👉 Share your thoughts through the survey: https://forms.microsoft.com/r/Ps3ivisBNB
The survey is open until 19 June. Your input will help us improve how we support the people and communities we work with every day.