19/08/2026
Here is a blog written by Judson Althoff, CEO of Microsoft - with mentions of companies that deployed AI. The text was published during the summer.
”Throughout this past fiscal year, customers across every industry and segment moved from AI experimentation to deploying AI for real-world business outcomes. They unlocked innovation and created new opportunities for growth. We saw the emergence of Frontier Firms as they moved beyond efficiency gains to focus on human ambition and embed AI at the core of how they operate. Successful customers are building an intelligence platform so their unique IQ — their knowledge, data, workflows, applications and expertise — can continuously compound, ensuring the value of AI accrues to the customer, not the model. They have a trust platform that is pervasive, with the ability to manage, govern, secure and measure AI across every business process.
Everything we are doing at Microsoft is empowering Frontier Transformation: Copilot enables AI in the flow of human ambition, Microsoft IQ amplifies and protects an organization’s IQ and Agent 365 is the trust platform that enables observability at every layer of the stack.
Businesses are not static, and neither are the AI systems that support them. As organizations evolve, AI systems must continuously learn and improve. Agentic workflows need to be built, observed and tuned against the outcomes organizations seek and the ROI they demand. Microsoft’s open, model-diverse and heterogenous platform powers that improvement loop. We also recently announced Microsoft Frontier Company, bringing our AI engineering approach to customers around the world to help them build these AI systems to accelerate measurable business outcomes.
Throughout the past year, we saw customers put these capabilities to work in powerful ways — embedding AI into core business processes, building agentic systems, strengthening security, accelerating innovation and creating new sources of value.
The stories below highlight organizations leading Frontier Transformation, demonstrating how intelligence, trust and human ambition come together across industries.
To advance its journey to become a global AI-powered company, Atos Group deployed Microsoft 365 Copilot to 56,000 employees across 54 countries — from consultants to engineers to frontline workers — and was one of the first organizations globally to adopt Microsoft 365 E7: The Frontier Suite. Using Microsoft Foundry, Microsoft Copilot Studio and Agent 365, Atos is building, operating and governing a growing ecosystem of 19,000 AI agents through a unified operating model that brings together productivity, security, compliance and agent governance. As Atos embeds secure agentic AI across its workforce, the company is creating a repeatable model to continuously improve thousands of agents at scale while applying the same playbook to help customers accelerate adoption across highly regulated industries.
Facing state-sponsored threats and complex global operations, ASM is strengthening cyber resilience with Microsoft Security Copilot, helping protect the intellectual property behind advanced semiconductor manufacturing. By bringing threat investigations into a unified AI-powered experience, ASM enables analysts to investigate incidents faster, apply consistent decision-making across global operations and accelerate the development of cybersecurity talent. The company reduced incident triage time by 68 percent, cut laptop compromise investigations from 25 minutes to eight and now saves 337 hours each week on investigations while redeploying 20% of its security operations staff to governance, risk and compliance initiatives.
Banco Popular Dominicano, the largest private-sector bank in the Dominican Republic, transformed operational risk management from periodic, sample-based reviews into continuous, AI-powered supervision. Using AURA — an ecosystem of specialized agents built on Microsoft Copilot Studio and Microsoft Power Platform — the bank monitors 100 percent of its operational risk universe in real time, up from roughly 40 percent coverage, and can automatically analyze changes, validate controls and surface issues as they occur. The shift has delivered seven times greater analytical capacity, reduced manual operating effort by 70 percent achieved 98 percent methodological accuracy and enabled continuous processing of approximately 80,000 documents per week and more than 300 cases per day. Just as importantly, risk teams have moved from reacting to problems after the fact to anticipating and preventing deviations before they occur. These results demonstrate the power of AI democratization. By enabling business teams to build intelligent solutions themselves through low-code tools, Banco Popular transformed operational risk management while fostering a culture of innovation led by domain experts.
To help reduce the manual burden for employees while meeting the pharmaceutical industry’s strict data security requirements, Cactus Life Sciences modernized scientific workflows with Microsoft 365 Copilot and agents. The company has deployed more than 30 custom automation agents to streamline document review and structure data extraction and information retrieval across scientific writing and project management teams. Supported by a centralized knowledge repository and the Copilot Champions community, the company reports efficiency improvements of approximately 35 percent to 50 percent in structured data extraction. By automating labor-intensive tasks and maintaining human review and quality controls, the company is enabling scientific writers to focus on deeper analysis, synthesis and delivering exceptional science to clients.
Chow Tai F**k is redefining luxury retail with Microsoft 365 E5, Microsoft Purview, Microsoft Azure OpenAI Service, Microsoft Fabric and Microsoft Foundry. The company has deployed over 400 customized AI agents supporting more than 24,000 employees, with millions of AI interactions each month and core business-process efficiency gains exceeding 70 percent. Through its AI F**k super-agent ecosystem, frontline associates can instantly access product expertise, inventory insights and personalized recommendations, helping drive sales conversion improvements of up to 57 percent while delivering hyper-personalized omnichannel experiences at scale. With hundreds of AI agents operating across the business, Chow Tai F**k is creating a foundation where customer, product and operational intelligence can be applied across every interaction, helping personalize experiences and improve decision-making across its global retail network.
To accelerate AI adoption, EY moved AI from experimentation into enterprise-wide transformation. After deploying Microsoft 365 Copilot to 150,000 employees and realizing a 15 percent productivity gain, the firm is expanding the Microsoft 365 Frontier Suite across its global workforce of more than 400,000 people, embedding agentic AI capabilities across the enterprise. As Client Zero, EY is applying Microsoft technologies across its own operations, including Microsoft Power Platform, Microsoft Copilot Studio, Microsoft Azure, Microsoft Foundry and Microsoft Fabric. The results include 95 percent faster lead times, a more than 37 percent reduction in finance operating costs and up to a 90 percent reduction in manual workloads across key business processes.”
He goes on to mention more companies with examples then says the following:
”Looking back on FY26, I am inspired not only by the continued pace of AI innovation, but by what our customers are achieving. Across every industry and segment, organizations are turning their unique IQ into strategic advantage with continuously improving agentic workflows. The companies leading this next phase are building, observing and tuning agentic workflows against business outcomes. Intelligence compounds, trust scales and AI can work in the flow of human ambition. As Frontier Firms redefine what is possible with AI, we remain focused on helping our customers amplify and protect their intelligence so they can transform how they operate, compete and grow.”