09/04/2026
I run a free service helping families find senior communities for their loved ones. Many other search services spend a small amount of time with their clients and focus on taking in as many clients as possible. I choose to spend a lot of time with the families I work with because I know they need more than a list of communities in the area. They want someone to really understand their situation and to walk them through the whole process. It takes a lot more time to do this, but it's a labor of love.
This picture and note from a former client sit next to my desk to remind me of the impact I can have:
"Hello Penny! About a year ago, my dad went to the ER and between the decline to his passing in September 2023, you were a voice and presence of knowledge, care, gentleness and assistance during that time of change and hardship for our family. And I am grateful to you for being our hero in dark days."
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