CareTrack

CareTrack CareTrack provides a Telecare practice extension for out-of-office care monitoring and coordination

Comments on the CY 2027 Physician Fee Schedule close September 14.A practical reminder for organizations following the p...
09/08/2026

Comments on the CY 2027 Physician Fee Schedule close September 14.

A practical reminder for organizations following the proposed rule.

CMS released the CY 2027 Medicare Physician Fee Schedule proposed rule on July 14. Among many changes across Part B, it includes proposed refinements to remote physiologic monitoring codes. The public comment period closes September 14, with a final rule expected later this fall.

Two things worth saying plainly.

It's still a proposed rule. Nothing is final, and operational decisions made against a proposal are decisions made early.

And the comment process is genuinely open. Comments are submitted at bit.ly/4iduJsk under file code CMS-1848-P, and CMS has specifically asked ACOs, providers, suppliers, and beneficiaries to weigh in. Provider comments carry weight because they describe what happens in real patient panels: enrollment patterns, staffing realities, and what a change would mean for patients currently being monitored.

If your organization wants help pulling program data to support a comment, or simply wants to talk through what the proposals could mean for your patients, our team has time this week. That's true for current CareTrack partners and for organizations we've never worked with.

Contact the CareTrack team · https://bit.ly/4ig8MWZ

Happy Labor Day from CareTrack! Today, we’re grateful for the people whose work keeps care moving forward every day.From...
09/07/2026

Happy Labor Day from CareTrack!

Today, we’re grateful for the people whose work keeps care moving forward every day.

From physicians and nurses to care coordinators, practice teams, healthcare administrators, and the many professionals working behind the scenes, delivering great patient care takes a team. Your work helps patients stay informed, supported, and connected to the care they need, both during appointments and in the moments between them.

This Labor Day, CareTrack is proud to recognize the dedication of healthcare professionals everywhere. Thank you for the work you do for your patients, your teams, and your communities!

A patient with zero chronic conditions qualifies for APCM. Most practices don't know that.Every care-management program ...
09/03/2026

A patient with zero chronic conditions qualifies for APCM. Most practices don't know that.

Every care-management program primary care has had until now started from the same premise: the patient has to be sick enough. CCM requires two or more chronic conditions. PCM requires one complex condition. The eligibility question always came before the care question.

Advanced Primary Care Management doesn't work that way. APCM Level 1 covers patients with one or fewer chronic conditions — and “fewer” includes none. A 68-year-old with well-controlled blood pressure qualifies. So does a 71-year-old with nothing on the problem list at all.

That one detail changes the math for a practice. CCM eligibility reaches a portion of a Medicare panel. APCM potentially reaches nearly all of it, across three complexity tiers, at a flat monthly rate per patient with no minute logs and no time thresholds.

It also changes what care management is for. When a program only covers patients who are already complex, it functions as damage control. When it covers the whole panel, the patients with nothing on the problem list are finally in a program designed to keep it that way.

The catch is the operating model. Billing APCM attests that the practice delivers a defined set of capabilities every month: 24/7 access, an electronic care plan, risk stratification, transition-of-care follow-up after hospital and ED discharges, and population-level care-gap analysis. Standing that up is one problem. Sustaining it across an entire panel, month after month, is the harder one — and it's where most programs quietly stall.

That's the part CareTrack does. Our care team runs the outreach, care planning, and documentation under your protocols and inside your EHR. Not for a pilot cohort. For the panel, every month.

We help practices build and sustain an APCM program. The second word is the one that matters.

When you looked at APCM, did you assume a patient needed at least one chronic condition to qualify? You're in good company.

Model APCM against your panel (ROI calculator: https://bit.ly/4xHCzPG · APCM solution page: https://bit.ly/4612eXv

Independence isn't the absence of support.“I live by myself and am glad that I can call if I need anything at any time. ...
09/01/2026

Independence isn't the absence of support.

“I live by myself and am glad that I can call if I need anything at any time. I'm comforted knowing they are always there for me and appreciate their service.”

That's a CareTrack patient describing what support between visits actually feels like.

September is Healthy Aging Month, and most of the conversation will be about appointments, screenings, and prevention. All of it matters. But an older adult managing two or three chronic conditions spends only a few hours a year inside a physician's office. The rest of the time, they're at home, managing on their own.

Healthy aging depends on what's available during those hours. Someone to call. A care coordinator who already knows the history. A question answered on a Tuesday afternoon instead of held for three months.

That's the work CareTrack does on behalf of the practices we support — care coordination, patient outreach, and around-the-clock access, documented in the physician's own EHR, so the patient stays connected to the care team they already trust.

Independence isn't the absence of support. It's having support you don't have to go looking for.

Patient hub https://bit.ly/4d6Qne7

Patient advocacy doesn't stop when an appointment ends.It continues through every follow-up, every answered question, ev...
08/27/2026

Patient advocacy doesn't stop when an appointment ends.

It continues through every follow-up, every answered question, every care plan, and every conversation that helps patients stay connected to their providers.

Today we celebrate everyone who advocates for patients every day, both in front of and behind the scenes.

What does patient advocacy look like in your organization?

Learn how CareTrack supports continuous patient engagement: https://bit.ly/4fDc1Zt

Behind every successful patient experience is a team of professionals keeping healthcare organized, connected, and movin...
08/25/2026

Behind every successful patient experience is a team of professionals keeping healthcare organized, connected, and moving forward.

During Health Unit Coordinators Week, we recognize the coordinators, patient navigators, referral specialists, schedulers, and administrative professionals whose work keeps communication flowing and patients supported.

Their contributions often happen behind the scenes, but they make exceptional care possible!

Who on your team deserves recognition this week? Tag them below!

What does healthy aging look like between doctor visits?Sometimes, it's as simple as replacing uncertainty with peace of...
08/21/2026

What does healthy aging look like between doctor visits?

Sometimes, it's as simple as replacing uncertainty with peace of mind.

One patient participating in Remote Patient Monitoring (RPM) through CareTrack shared:

“Before RPM, I only had my blood pressure checked when I came to the doctor. Now I check it every morning, and if I feel bad, I can check it again. I don’t have to guess whether my blood pressure is up or down. It gives me peace of mind knowing my care team and doctor can see my readings.”

On National Senior Citizens Day, we're celebrating older adults and recognizing what an aging population truly needs from healthcare.

Healthy aging isn't simply about more appointments. It's about helping people remain independent, engaged, and connected to their care throughout the other 99% of their lives.

For older adults managing chronic conditions, programs like Remote Patient Monitoring can provide greater visibility into their health at home while keeping them connected to the care teams and physicians they already know and trust.

Because technology should never make healthcare feel more complicated. At its best, it can help make patients feel more informed, more confident, and more connected to their care.

What does your organization do to help older adults remain independent and connected to their care between visits?

Learn how CareTrack helps extend care beyond the exam room:
https://bit.ly/4hE6GCv

A blood pressure reading doesn't improve a patient's health. What happens next does.The best care management programs pa...
08/20/2026

A blood pressure reading doesn't improve a patient's health. What happens next does.

The best care management programs pair technology with trained care teams who review trends, document interventions, communicate with patients, and escalate concerns according to physician-defined workflows.

Behind every alert should be a process, not just a notification.

What does your organization do after a concerning patient reading comes in?

Learn how CareTrack supports proactive care between visits: https://bit.ly/4fDc1Zt

When health information matters most, access and communication matter.August is MedicAlert Awareness Month, highlighting...
08/19/2026

When health information matters most, access and communication matter.

August is MedicAlert Awareness Month, highlighting the importance of making critical medical information accessible when patients may not be able to communicate it themselves.

That same principle, having the right information available at the right time, is essential to proactive care!

For patients managing chronic conditions, meaningful health changes don't always happen during an office visit. Remote Patient Monitoring (RPM) can give care teams greater visibility into what's happening between appointments, while ongoing care management helps keep patients connected, supported, and engaged in their health.

At CareTrack, we help practices extend care beyond the exam room through RPM, Chronic Care Management (CCM), Principal Care Management (PCM), Advanced Primary Care Management (APCM), and Annual Wellness Visit (AWV) support, with care activity documented within existing EHR workflows.

Because better-informed care can start with something as simple as having the right information at the right time.

How does your organization help ensure important patient information doesn't get lost between visits?

Book a demo today: https://bit.ly/4fDc1Zt

CMS's proposed CY 2027 Medicare Physician Fee Schedule includes potential changes to Remote Patient Monitoring (RPM), in...
08/13/2026

CMS's proposed CY 2027 Medicare Physician Fee Schedule includes potential changes to Remote Patient Monitoring (RPM), including how clinical staffing may be structured for Medicare reimbursement. But there's an important distinction healthcare organizations should keep in mind:

This is a proposed rule, not a final rule. CMS is accepting public comments through September 14, 2026.

Whether you're a current CareTrack partner or simply evaluating what these proposed changes could mean for your organization, our team is available to help you understand the proposal, identify relevant program data, and think through next steps.

We're actively evaluating the proposed changes and developing contingency models designed to preserve patient access and support compliant RPM delivery if changes are ultimately finalized.

CareTrack has long been at the forefront of helping healthcare organizations build sustainable, compliant remote care programs, and we'll continue helping lead the conversation as the industry evolves. Our experience spans Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Annual Wellness Visits (AWV), Advanced Primary Care Management (APCM), and other connected-care strategies, giving healthcare organizations a knowledgeable partner prepared to help navigate both today's requirements and what's coming next.

For now, our message to healthcare organizations is simple: Don't make operational decisions based on a proposed rule. Prepare, ask questions, and stay engaged in the process.

CMS is accepting comments through September 14, and provider perspectives matter. We encourage healthcare organizations to review the proposal, consider how it could affect their patients and care models, and participate in the comment process.

If your organization would like help understanding the proposal, identifying relevant data from your own program, or preparing a comment, reach out to the CareTrack team. We're happy to help.

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