SunNav Healthcare Advocates

SunNav Healthcare Advocates As patient advocates, we help patients and those supporting them to navigate the complex healthcare system.

We work directly with clients or their legal representative, to ensure they have a voice in their care and all info to make informed decisions

06/18/2026

One of the biggest misconceptions about health insurance?

People think the insurance company is there to help them.

They're not.

Insurance companies are businesses. Their job is to manage risk and pay claims in accordance with the terms of your policy. Sometimes that means approvals. Sometimes that means denials.

But here's what most people don't realize:

A denial is not always the final answer.

You can appeal.
You can ask questions.
You can request reviews.
You can challenge decisions that don't seem right.

I've seen patients walk away from needed care because they assumed "denied" meant "done."

It doesn't.

One of the most powerful patient advocacy skills you can learn is how to read a denial, understand your coverage, and advocate for yourself when the answer is no.

Don't assume the first answer is the only answer.

Follow for more patient advocacy tips, healthcare navigation strategies, and practical ways to become your own advocate.

06/15/2026

Want to know why I am always telling people to keep copies of everything?

Because documentation works.

Not long ago, I found myself dealing with a hospital bill that wasn't right. But I had my paperwork. I had copies of what was signed, what was discussed, and what I had been told.

Because I had documentation, I was able to challenge the charges and ultimately save myself hundreds of dollars.

This is exactly why patient advocacy starts with organization.

Whether you're managing your own healthcare, helping an aging parent, caring for a spouse, or supporting a child with medical needs, keeping copies of medical records, discharge instructions, consent forms, bills, and insurance documents can protect you when questions arise.

Healthcare documentation is one of the most powerful self-advocacy tools you have.

And if you're facing a confusing medical situation, a billing issue, a hospital stay, or just don't know what to do next, remember that Advocate On Demand is only a phone call away.

Visit SunNavHCA.com to learn more about Advocate On Demand and patient advocacy services.

We're growing. Looking for local help!!SunNav Healthcare Advocates is seeking an experienced Texas LVN to join our team...
06/12/2026

We're growing. Looking for local help!!

SunNav Healthcare Advocates is seeking an experienced Texas LVN to join our team as an Independent Patient Advocate Contractor.

This role is ideal for a nurse who knows healthcare is about more than clinical care. We're looking for someone who is passionate about patient advocacy, care coordination, healthcare navigation, and helping patients and families understand a complex healthcare system.

You'll work directly with patients, caregivers, providers, and community resources to help individuals receive the support, education, and guidance they need to make informed healthcare decisions.

If you have experience in patient advocacy, case management, home health, community health, care coordination, or chronic disease management, we'd love to hear from you.

Spanish-speaking candidates are strongly encouraged to apply.

📍 Texas LVN License Required
📍 Flexible 1099 Contractor Position
📍 Remote and Community-Based Opportunities

To apply, send your resume to:
📧 [[email protected]](mailto:[email protected])

Join us in making healthcare easier to navigate, one patient at a time.

A chronic illness diagnosis changes more than your health.It changes your routines, your stress levels, your meals, your...
06/12/2026

A chronic illness diagnosis changes more than your health.
It changes your routines, your stress levels, your meals, your energy, your travel plans, and sometimes your entire daily life.

Most patients are handed instructions and expected to figure the rest out on their own.

That’s where SunNav Health Coaching is different.

Terry McLellan, RN, BCPA provides real-world support for patients managing diabetes, congestive heart failure, hypertension, and other chronic health conditions. This is practical healthcare guidance designed to help you feel more confident managing life outside the doctor’s office.

Together, clients learn how to:

✔️ Understand their diagnosis and warning signs
✔️ Build healthier daily routines that actually work
✔️ Manage medications safely and consistently
✔️ Navigate nutrition, grocery shopping, and meal planning
✔️ Reduce avoidable complications and hospital visits
✔️ Adapt travel and everyday activities around medical needs

Healthcare should not stop the moment you leave an appointment.

Sometimes what patients need most is someone who can help bridge the gap between medical advice and real life.

Contact SunNav Healthcare Advocates to learn more about health coaching and chronic illness support.

214-273-0091
SunNavHCA.com

06/12/2026

We're growing.

SunNav Healthcare Advocates is seeking an experienced Texas LVN to join our team as an Independent Patient Advocate Contractor.

This role is ideal for a nurse who knows healthcare is about more than clinical care. We're looking for someone who is passionate about patient advocacy, care coordination, healthcare navigation, and helping patients and families understand a complex healthcare system.

You'll work directly with patients, caregivers, providers, and community resources to help individuals receive the support, education, and guidance they need to make informed healthcare decisions.

If you have experience in patient advocacy, case management, home health, community health, care coordination, or chronic disease management, we'd love to hear from you.

Spanish-speaking candidates are strongly encouraged to apply.

📍 Texas LVN License Required
📍 Flexible 1099 Contractor Position
📍 Remote and Community-Based Opportunities

To apply, send your resume to:
📧 [email protected]

Join us in making healthcare easier to navigate, one patient at a time.

06/11/2026

You're sitting in the ER, urgent care, or a hospital room.

Tests are being ordered. Decisions are being made. Medical terms are flying around the room.

And you're left wondering:

"Am I getting the right care?"
"What questions should I be asking?"
"What am I missing?"

You don't have to figure it out alone.

SunNav's Advocate On Demand service gives you direct access to Terry McLellan, RN, BCPA, a Board-Certified Patient Advocate with more than 30 years of healthcare experience.

Whether you're facing a hospitalization, a new diagnosis, a confusing treatment plan, or concerns about your care, Terry can help you understand what's happening, identify important questions, and advocate for your healthcare needs in real time.

When healthcare feels overwhelming, expert guidance is just a phone call away.

Visit SunNavHCA.com and click Advocate On Demand to book your 1-hour consultation.

06/09/2026

One of the simplest forms of patient advocacy is preparation.

Know where your important medical documents are.

Make sure your Medical Power of Attorney (MPOA) is completed and accessible.

Keep a current medication list.

Have emergency contacts written down.

These small steps can make a big difference during a medical emergency or unexpected hospital stay.

Want to learn more practical ways to advocate for yourself and your loved ones?

Follow along. We're sharing simple patient advocacy tips and tools from our upcoming Be Your Own Advocate course.

06/08/2026

Graduates and parents of graduates: LISTEN UP

Do not get caught without these docuemtns!

Get your documentation in order now. And if you don't now how, reach out to [email protected] today and we will help you find the information you need.

Medical situations can change quickly. A hospital admission, sudden decline, confusing diagnosis, medication issue, or d...
06/04/2026

Medical situations can change quickly. A hospital admission, sudden decline, confusing diagnosis, medication issue, or difficult healthcare conversation can leave patients and families overwhelmed and unsure what to do next.

SunNav Healthcare Advocates provides professional medical care support and patient advocacy services for individuals who need experienced guidance during complex healthcare situations.

Terry McLellan, RN, BCPA helps patients and caregivers navigate doctor appointments, hospital stays, treatment plans, medication management, follow-up care, and communication with healthcare providers. She works to ensure patients understand their care, have their questions answered, and receive coordinated, patient-centered support throughout the healthcare process.

Services include:

✔️ Medical appointment advocacy and support
✔️ Healthcare communication with providers and specialists
✔️ Care coordination and follow-up management
✔️ Bedside support during medical crises and hospitalizations
✔️ Guidance and support for caregivers and families

When healthcare becomes stressful, confusing, or emotionally overwhelming, experienced patient advocacy can help bring clarity, stability, and support when it matters most.

Call 214-273-0091
Visit SunNavHCA.com

Local businesses : there's a room full of your neighbors waiting to meet you.The 2026 Trinity Falls Health & Wellness Fa...
06/02/2026

Local businesses : there's a room full of your neighbors waiting to meet you.

The 2026 Trinity Falls Health & Wellness Fair is now accepting vendors. This year, the event is open to the full Trinity Falls community — roughly 5,000 residents, including families and active adults of all ages. Biggest audience this fair has ever had.

We're looking for businesses in health, wellness, fitness, nutrition, bodywork, mental health, pet care, and more. 40 spots total, max 3 per category — when a category fills, it's closed.

Vendor fee is $150. Registration deadline is July 17.

Email [email protected] to get the vendor agreement and reserve your spot.

Address

Dallas, TX

Telephone

+12142730091

Website

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