09/17/2026
If you asked your billing team today what's holding up your outstanding insurance revenue, what kind of answer would you get?
“We're following up......”
OR
“These 12 claims need medical records.
These 8 were incorrectly processed OON.
5 are approaching appeal deadlines.
3 payments were issued but haven't been received.
And we're escalating this recurring denial with the payer.”
There's a big difference between activity and visibility.
You shouldn't need to work the claims yourself.
But you should be able to understand what's happening with your revenue when you ask.
So here's the question:
How confident are you that you could get that answer today?