Northern Lights Therapy, PLLC

Northern Lights Therapy, PLLC 💚You Matter. You Are Worthy.

You Are Enough.💚

NLT provides mental health therapy to all ages with locations in Maricopa, Chandler, and Casa Grande, as well as virtual options in various states.

09/03/2026

An important update for our Northern Lights Therapy community.

This is not an announcement I ever wanted to make, but after everything that has occurred over the past several months, I have made the incredibly difficult decision that by the end of 2026, Northern Lights Therapy will no longer be in-network with BCBS, with one exception.

Dana McGee, LPC will remain in-network with BCBS and currently provides virtual therapy to adult clients.

We are already in the process of notifying our current BCBS clients individually, and we want to make something very clear:

If you have not received your notice yet, you can continue using your BCBS benefits with us.

Every impacted client will receive at least 60 days' notice before their provider transitions out of network. We are not suddenly terminating services or leaving clients without options.

For those impacted, we will work with you to discuss reduced self-pay rates when possible or help connect you with another provider who remains in-network with your insurance.

This decision was not made lightly.

We know what changing therapists can mean. We know the relationships that have been built in these rooms. We know that insurance coverage directly impacts whether many people can afford to continue receiving care.

That is exactly why making this decision has been so difficult.

But I also have a responsibility to keep Northern Lights Therapy operating and to make sure our clinicians are paid for the work they do.

We cannot continue providing services, paying our clinicians, maintaining our offices, covering the expenses of running a practice, and then simply hoping an insurance company eventually pays us for care that has already been provided.

We have continued to comply with requests. We have submitted documentation. We have resubmitted documentation. We have responded to records requests and continued trying to resolve outstanding claims, only to repeatedly be met with denials, claims that records were not received, or a lack of meaningful response.

At some point, continuing under those circumstances is no longer sustainable.

I hate that the consequences of this ultimately reach the very people insurance is supposed to serve. But I cannot continue putting our clinicians, our practice, and ultimately our ability to provide care at risk while waiting and hoping that BCBS will honor its obligation to reimburse us for services already rendered.

For our current BCBS clients: we will communicate directly with you. You will have notice. You will have options. And we will help you navigate this transition.

For everyone who has continued supporting NLT while we navigate this fight, thank you.

We're still here. We're still fighting. And we're going to keep advocating for a system that works better for both the people seeking mental health care and the professionals providing it.

You Matter.

🌐 www.northernlightstherapyaz.com
📩 [email protected]
📱 623.243.2774

This is one month.One month of attorney fees just trying to fight for money that BCBS already owes me for services that ...
09/03/2026

This is one month.

One month of attorney fees just trying to fight for money that BCBS already owes me for services that were provided.

And this isn’t the first month.

While BCBS continues withholding payment on claims without just cause, I am spending thousands of dollars trying to get paid money I should have received in the first place.

And the attorney bills are only the part you can put a dollar amount on.

They don’t show the countless hours I’ve spent responding to record request after record request. Sending documentation. Resending documentation. Tracking fax confirmations. Responding to denials saying records were never received when we have proof they were. Filing appeals. Following up. Trying to understand what they want this time. And then doing it all over again.

Those hours are unpaid.

They are hours taken away from my clients, my business, my family, and my life.

This is exhausting.

Mentally. Physically. Financially.

There are days I question why I keep fighting this. There are days I wonder how much longer I realistically can.

And then there are days I remember exactly why I am fighting.

Because this is bigger than me.

Providers should not have to spend thousands of dollars in legal fees just to be paid for work they already performed.

Small mental health practices should not have to absorb months of unpaid claims while continuing to pay employees, rent, payroll taxes, insurance, software, and every other expense required to keep their doors open.

Providers should not have to choose between giving up money they are rightfully owed or spending even more money trying to recover it.

And patients shouldn't have their access to care threatened because an insurance company can financially bleed a provider long enough that eventually they can't afford to keep fighting.

I’m sharing this because people need to see what this actually looks like behind the scenes.
This is what “fighting insurance” looks like.

It’s not just phone calls and paperwork.

It’s thousands of dollars.

It’s countless unpaid hours.

It’s stress that follows you home.

It’s wondering how long you can financially sustain doing the right thing.

And somehow, the person who provided the care is the one paying the price just to fight to be paid for it.

I’m tired.

I’m angry.

And some days, I genuinely don't know how much longer I can keep doing this.

But today, I’m still fighting.

🖤💚🖤💚

Brianna Reinhold, LPC, LPCC (CA), CFRC, ERPSCC
Founder of Northern Lights Therapy, PLLC

Northern Lights Therapy is accepting new clients!We currently have openings for children, teens, adults, couples, and fa...
09/03/2026

Northern Lights Therapy is accepting new clients!

We currently have openings for children, teens, adults, couples, and families with providers offering a variety of specialties and approaches.

Appointments are available in person and virtually, with options including:

• Licensed and associate-level clinicians
• Clinical interns offering $50 sessions
• Insurance and self-pay options
• Individual, couples, and family therapy
• Trauma-focused and specialty services
• Spanish, Portuguese, and Russian-speaking services available

Not sure which provider is the right fit? Reach out and our team can help connect you with someone based on your needs, availability, location, and payment options.

Learn more or get started at Northern Lights Therapy.

You Matter.

🌐 www.northernlightstherapyaz.com
📩 [email protected]
📱 623.243.2774

Supporting first responders has never meant just offering therapy to us.The job impacts the person wearing the uniform, ...
08/31/2026

Supporting first responders has never meant just offering therapy to us.

The job impacts the person wearing the uniform, but it can also impact relationships, families, departments, and life long after the shift ends.

That's why we've continued expanding what first responder support looks like at Northern Lights Therapy.

We offer:

• Individual therapy with clinicians who understand first responder culture, trauma exposure, shift work, burnout, relationships, and the realities of the job
• Support for spouses and children because we know the job comes home too
• Critical Incident Stress Debriefings (CISM) following critical incidents
• Department wellness visits to bring support directly to your people
• Training and speaking for departments, agencies, conferences, peer support teams, clinicians, and organizations
• Consultation and clinical supervision for professionals wanting to better understand and support this population
• Referral coordination when someone needs a higher level of care or services we don't provide
• Resources and connections to trusted first responder providers, residential programs, retreats, nonprofits, peer support organizations, books, podcasts, crisis resources, and more

And if we aren't the right resource?

We'll help you find someone who is.

That's important to us.

This community deserves more than being handed a therapist's phone number after something goes wrong. It deserves culturally competent care, prevention, education, resources, family support, collaboration, and people willing to show up before, during, and after the hard stuff.

Whether you're an individual first responder looking for support, a spouse trying to understand what is happening at home, a department wanting to strengthen its wellness program, or an organization looking for training, reach out.

We'd love to talk about what support could look like for you or your team.

Learn more about our First Responder Services:
https://www.northernlightstherapyaz.com/first-responders

You Matter 🖤💙🖤

It's been a while since we've shared these, so consider this your reminder that yes, you can save these coloring pages a...
08/28/2026

It's been a while since we've shared these, so consider this your reminder that yes, you can save these coloring pages and use them whenever you want.

Print them. Color them on your tablet. Give them to your kids. Use them yourself because adult coloring is absolutely a thing and sometimes our brains need an activity that requires approximately zero major life decisions.

But here's something you may not know...

We have an entire FREE Downloads section on the Northern Lights Therapy website.

And when we say free, we mean free. No email signup. No weird catch. No "enter your information to unlock the remaining 37 pages."

Just resources you can download and use.

You'll find things like:

• Printable coloring pages
• Journal pages and prompts
• Mental health resources
• Workbooks
• Activities and other tools we've created or found helpful along the way

Some are for adults. Some are great for kids and teens. Some can be used by clinicians with clients. And some are simply there because we found something useful and thought other people should have access to it too.

Mental health resources don't always need to be complicated, and they definitely don't always need to cost money.

So save the coloring pages we're sharing today, send them to someone who might enjoy them, and check out the rest of our downloads whenever you need something.

Everything is completely FREE.

Find them here:
https://www.northernlightstherapyaz.com/downloads

And we'll keep adding things as we create and find more worth sharing.

Because sometimes mental health looks like doing the deep work...

…and sometimes it looks like sitting down with some colored pencils and ignoring your responsibilities for 20 minutes.

We're supportive of both.

You Matter.

Sometimes a crisis looks like someone saying, "I don't want to be here anymore."Sometimes it doesn't.It can look like fe...
08/27/2026

Sometimes a crisis looks like someone saying, "I don't want to be here anymore."

Sometimes it doesn't.

It can look like feeling completely overwhelmed. Not knowing how you're going to make it through the night. Panic that won't stop. Feeling hopeless, alone, or like you've become a burden. Worrying about someone you love and having no idea what to do next.

You don't have to wait until things are at their absolute worst to reach out for help.

Call or text 988 to connect with the Su***de & Crisis Lifeline.

You can reach out for yourself.
You can reach out because you're worried about someone else.
You can reach out because you simply don't know what the next step should be.

And if you're struggling but aren't in immediate crisis, reaching out to a therapist, trusted person, peer, or other support is still important.

Save the number. Share the graphic. Talk about it.

You may never need 988.

But someday, you might be the person who knows the number when someone else does.

988. Call. Text. Connect.

You Matter.

www.northernlightstherapyaz.com
[email protected]
623.243.2774

Just a little mental health check-in from this peaceful nature photo pretending life isn't completely chaotic.How are we...
08/27/2026

Just a little mental health check-in from this peaceful nature photo pretending life isn't completely chaotic.

How are we doing?

Like... actually doing.

Are we thriving?

Surviving?

Running primarily on caffeine and questionable decisions?

Setting healthy boundaries and then immediately feeling guilty about them?

Saying "it is what it is" about something that is very much NOT what it should be?

One minor inconvenience away from disappearing into the woods?

Whatever your current status, we're curious.

Describe your week in ONE word.

And yes, made-up words and mild profanity count.

We'll go first in the comments.

You Matter.

Meet the newest member of the NLT team, Ryan Bender!Ryan joins us this month as a clinical intern and will begin accepti...
08/21/2026

Meet the newest member of the NLT team, Ryan Bender!

Ryan joins us this month as a clinical intern and will begin accepting new clients in September at just $50 per session, creating another affordable option for accessing mental health support.

Ryan works with teens and adults, with interests including men's mental health, neurodiversity, depression and anxiety, life transitions, and trauma-informed care.

His path into the mental health field is a little different. Ryan originally pursued work in the legal field with plans to go into immigration law. Through that work and his involvement with communities throughout the Phoenix area, he discovered a passion for mental health advocacy and ultimately decided to pursue his Master's in Counseling at Arizona State University.

Ryan believes strongly in the therapeutic relationship and creating a space where clients can show up authentically, talk about what's really going on, and feel supported without judgment.

Starting in September, you'll be able to work with Ryan:

In person in Maricopa on Saturdays
In person in Chandler
Virtually anywhere in Arizona

All sessions are offered at a discounted intern rate of $50 per session, and Ryan will receive ongoing clinical supervision under Katlyn Lawson, LPC.

We're excited to have Ryan joining NLT and to continue expanding affordable options for our communities!

Now accepting inquiries for September.

Learn more about Ryan and get started:
https://www.northernlightstherapyaz.com/ryan-bender

You Matter.

08/20/2026

At what point is enough, enough?

BCBS continues to withhold payment for services I have already provided, despite my continued compliance with their requests for documentation.

And the more I speak with other mental health providers, the clearer it becomes that this conversation is much bigger than me or Northern Lights Therapy.

I've now spoken with providers both here in Arizona and outside of our state who are experiencing their own significant issues with BCBS.

One provider operating an IOP reports being owed at least $80,000 after suddenly being placed into prepayment review and then being told documentation wasn't received despite submitting it.

Another provider reports being pressured to stop billing 90837, while also being pushed toward training through the insurance company to ensure they are "properly trained" as a provider.

And I have some serious questions.

Since when does an insurance company determine whether a licensed mental health professional is adequately trained to practice?

We already answer to licensing and regulatory boards. We have education requirements, supervision requirements, continuing education requirements, ethical standards, and scopes of practice.

Why is an insurance company attempting to insert itself into that role?

And why are providers continuing to deliver services, comply with documentation requests, submit records, and jump through increasingly more hoops while payment for completed work is withheld?

This isn't sustainable.

Providers cannot pay employees, rent, payroll taxes, malpractice insurance, software, training, and every other expense required to operate a practice on the possibility that an insurance company might eventually pay them.

So providers are leaving.

More and more clinicians are terminating their BCBS contracts because they simply cannot run a practice with this level of uncertainty.

And who ultimately loses when that happens?

The members who pay for insurance and then can't find a provider who accepts it.
This isn't just a provider reimbursement problem anymore.

It's an access to mental health care problem.

Watch the video. Share it. Talk about it.

Because at some point, we have to stop accepting this as simply "how insurance works."

Enough is enough.

Mental health providers, this one is for you.If you've been frustrated with insurance companies, decreasing reimbursemen...
08/20/2026

Mental health providers, this one is for you.

If you've been frustrated with insurance companies, decreasing reimbursement, clawbacks, audits, prepayment reviews, increasing documentation demands, changing requirements, or watching decisions made by corporations directly impact your ability to provide care, you are not alone.

And there are people actively fighting to change it.

This Monday, August 24th, the Mental Health Insurance Reform Task Force is celebrating TWO YEARS of bringing behavioral health providers and advocates together from across the country to push for meaningful insurance reform.

This FREE virtual event is going to be packed.

You'll hear from incredible speakers about what is happening across the country, the work already underway, where this movement is headed, and what providers can actually do to get involved.

Our founder, Brianna Reinhold, will also be speaking and sharing what has been happening here in Arizona, including her ongoing fight with insurance and what that experience has exposed about the larger system.

There will also be information about the organization, opportunities to connect and get involved, giveaways, and a look at what comes next.

If you're a clinician or behavioral health provider who has ever said, "Something has to change," we want you there.

Because complaining about the system behind closed doors isn't going to change it.

Organizing providers, documenting what's happening, educating lawmakers, demanding accountability, and creating better solutions can.

Monday, August 24, 2026
12 PM EST | Virtual

Register here:
https://www.insurancereformtaskforce.org/2026-08-24-2-year-anniversary

I'll also drop additional information about the Mental Health Insurance Reform Task Force in the comments so you can learn more about the work happening nationally.

Two years. Thousands stronger. One movement.

Come see what we're building. And more importantly, how you can be part of it.

Address

Maricopa, AZ

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