07/07/2026
It has been another morning dealing with this. . .
🤔 𝐈𝐦𝐚𝐠𝐢𝐧𝐞 𝐜𝐚𝐥𝐥𝐢𝐧𝐠 𝐚 𝐩𝐥𝐮𝐦𝐛𝐞𝐫, 𝐞𝐥𝐞𝐜𝐭𝐫𝐢𝐜𝐢𝐚𝐧, 𝐚𝐭𝐭𝐨𝐫𝐧𝐞𝐲, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐧𝐭, 𝐨𝐫 𝐦𝐞𝐜𝐡𝐚𝐧𝐢𝐜 𝐚𝐧𝐝 𝐬𝐚𝐲𝐢𝐧𝐠:
"𝘐'𝘥 𝘭𝘪𝘬𝘦 𝘺𝘰𝘶 𝘵𝘰 𝘥𝘰 𝘴𝘰𝘮𝘦 𝘸𝘰𝘳𝘬 𝘧𝘰𝘳 𝘮𝘦. 𝘐'𝘮 𝘯𝘰𝘵 𝘨𝘰𝘪𝘯𝘨 𝘵𝘰 𝘱𝘢𝘺 𝘺𝘰𝘶 𝘧𝘰𝘳 𝘪𝘵. 𝘈𝘭𝘴𝘰, 𝘪𝘧 𝘺𝘰𝘶 𝘥𝘰𝘯'𝘵 𝘥𝘰 𝘪𝘵, 𝘐'𝘮 𝘨𝘰𝘪𝘯𝘨 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘭𝘪𝘧𝘦 𝘥𝘪𝘧𝘧𝘪𝘤𝘶𝘭𝘵 𝘧𝘰𝘳 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘦𝘭𝘴𝘦."
You'd probably get laughed out of the room.
𝐘𝐞𝐭 𝐭𝐡𝐚𝐭'𝐬 𝐞𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥𝐥𝐲 𝐡𝐨𝐰 𝐩𝐫𝐢𝐨𝐫 𝐚𝐮𝐭𝐡𝐨𝐫𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬 𝐰𝐨𝐫𝐤.
For those who aren't familiar, a prior authorization is when an insurance company requires your doctor's office to complete extra paperwork, make phone calls, submit records, and justify a medication or treatment that your doctor has already determined you need.
The interesting part? Insurance companies don't pay physicians or their staff for this work.
Years ago, a physician got so frustrated with this arrangement that he sued over the time spent completing prior authorizations. In Gibson v. Medco Health Solutions (2008), the court agreed that physicians should not be expected to perform work for free and awarded compensation for the physician's time and costs.
We happen to agree.
So beginning January 1st of this year, we started sending invoices to insurance companies for prior authorization work completed by our office.
Current score:
💰 Invoices submitted: Many
💰 Invoices paid: Zero
📬 Insurance companies confused by receiving an invoice: Several
📞 Insurance company employees trying to figure out why we sent a bill: More than a few
In fact, we're preparing to send a couple of insurance companies to collections because, believe it or not, we expect to be paid for work we perform.
Now, before anyone thinks this is about the money—it really isn't.
Our goal isn't for insurance companies to pay us for prior authorizations.
𝐎𝐮𝐫 𝐠𝐨𝐚𝐥 𝐢𝐬 𝐟𝐨𝐫 𝐭𝐡𝐞𝐦 𝐭𝐨 𝐬𝐭𝐨𝐩 𝐫𝐞𝐪𝐮𝐢𝐫𝐢𝐧𝐠 𝐮𝐧𝐧𝐞𝐜𝐞𝐬𝐬𝐚𝐫𝐲 𝐩𝐫𝐢𝐨𝐫 𝐚𝐮𝐭𝐡𝐨𝐫𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐩𝐥𝐚𝐜𝐞.
If an insurance company knows every prior authorization request generates a bill, maybe they'll decide it's easier to simply approve the medication your doctor prescribed rather than creating more paperwork, delays, frustration, and barriers to care.
We'll keep advocating for our patients, pushing back against unnecessary bureaucracy, and looking for ways to make healthcare a little more sensible.
Because your healthcare should be decided by you and your doctor—not by whoever designed the latest paperwork form. 🩺