07/09/2026
“I don’t like my hospice… can I transfer?”
Yes.
Patients and MPOAs have the right to choose their hospice provider.
And if the care is not meeting your needs…
You have the right to transfer.
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But here’s my recommendation first:
Give the hospice a chance.
Not every hospice is the same.
And no hospice is perfect.
Sometimes the issue is:
Communication.
Expectations.
Scheduling.
Understanding what hospice does and does not provide.
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Before transferring, reach out to leadership.
Ask to speak with the administrator, clinical manager, or director of nursing.
Be clear about what is not working.
Give them an opportunity to explain, correct, and improve.
A good hospice should listen.
A good hospice should respond.
A good hospice should care enough to make it right.
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But if things still don’t improve…
You can transfer.
The process is usually simple:
1. Choose the new hospice agency.
2. Let the new hospice know you want to transfer.
3. They will help coordinate paperwork.
4. The current hospice and new hospice will arrange the transfer date.
5. Care continues under the new hospice.
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The goal is not drama.
The goal is care.
Comfort.
Trust.
Communication.
Peace of mind.
Families should never feel trapped.
Hospice is about support.
And you deserve a team that walks with you well.