What are the opening hours?

Monday 8am - 4:30pm Tuesday 8am - 4:30pm Wednesday 8am - 4:30pm Thursday 8am - 4:30pm Friday 8am - 4:30pm

Total Support Services

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Total Support Services

Everyone’s needs are different. Total Support Services is your one-stop shop for personalised support We never use agency staff.

Total Support Services is a fully accredited, family owned and operated, NDIS registered organisation. Founded in 2010, we pride ourselves on delivering professional, personalised, reliable services that improve lives in real and lasting ways. At Total Support Services, we go above and beyond to make sure each client feels supported and empowered to pursue their version of a good life. We build a

community of professional, compassionate, compatible supporters around each of our clients. We operate in 3 states, we employ over 700 staff, and we offer a wide range of NDIS services including:
- Plan Management
- Support Coordination
- Supported Independent Living
- Daily Living Support
- Allied Health
- Early Childhood Intervention
- Respite (STA)
- Nursing Services

If you need a reliable and reputable disability support service provider, then get in touch and see how we can help you!

05/06/2026

🌈 Meet our QLD Based Neurodiversity-affirming Behaviour Practitioner 🌈

Hi everyone! I’m Amelia (I also go by Millie) ☀️

I’m a Specialist Behaviour Practitioner in South-East QLD, and someone who genuinely loves the magical chaos of working with neurodivergent humans. 🤩

I’m proudly AuDHD (Autistic + ADHD), which means I don’t just understand neurodivergence professionally, but I've lived it every day of my life. As a single mum to an awesome AuDHD 4-year-old, my world is equal parts sensory-friendly strategies, dopamine negotiations, and helping my little person navigate a world that often struggles to understand how his wonderfully unique brain works. 🧠✨

I bring both clinical knowledge and lived experience into my work, practicing exclusively through a neurodiversity-affirming framework, with a strong focus on neuroscience-based support and Dr Ross Greene's principle, "Kids do well when they can".

I often explain the way I work with clients to be similar to an investigator and interpreter. I use neuroscience-based strategies to identify what my clients need to feel safe and regulated, and what unmet needs exist that lead to dysregulation (a.k.a. “behaviours of concern”). I use this knowledge to inform the evidence-based strategies I develop, with the goal of needs being reliably met, subsequently preventing dysregulation. 🎉

Outside of work, you’ll usually find me chasing a bit of adrenaline (skydiving and bungee jumping are favourites at the moment), caring for my ever-growing collection of plants, or figuring out how to make life work WITH my brain instead of against it.

Fun fact: I have a condition called RCPD… which means I can’t burp. Ever. Not even once. It’s as inconvenient as it sounds — but a great conversation starter. 🤭

05/06/2026

To our clients in South Australia and Tasmania: Monday 8th of June is the King’s Birthday.

Our South Australian and Tasmanian offices will be closed for the day due to the public holidays in these states.

Our office in Queensland will remain open as usual, and we will still have staff available to take your calls.

03/06/2026

We are hiring for a position at our head office in Adelaide, South Australia!

𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:
We’re looking for a dynamic 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗚𝗿𝗼𝘄𝘁𝗵, 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻𝘀 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 to lead our expansion, strengthen our market presence, and build partnerships that genuinely improve participant outcomes.

𝗪𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲:
As a family-owned business, we like to extend this feeling of belonging to our staff and clients. Which means we work together to succeed together.

Total Support Services has seen massive growth in the past years, and we invite you to be part of it. The organisation has been supporting people with disability for over fifteen years. We have offices in South Australia, Tasmania, and Queensland.

We like to think outside the box, we like exceeding expectations, and most importantly, we do everything we can to support people with disability.

Due to the growth, we are again expanding our team. We are looking for another team member to join us in our Adelaide Office!

𝗣𝘂𝗿𝗽𝗼𝘀𝗲:
• Leading acquisitions, mergers, and strategic partnerships that expand our reach and impact.
• Driving innovative market development aligned with NDIS Practice Standards.
• Ensuring every growth initiative strengthens participant rights, service quality, and organisational integrity.
• Shaping the future of a values‑driven organisation committed to excellence and inclusion.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
• Designing and executing growth strategies that elevate our service footprint.
• Identifying new markets, partnerships, and service opportunities.
• Leading end‑to‑end acquisition and merger processes, including due diligence, negotiation, and integration.
• Ensuring 100% compliance with NDIS Practice Standards, Code of Conduct, and audit requirements.
• Preparing high‑quality proposals and recommendations for executive decision‑making.
• Strengthening governance, risk management, and information security across all growth activities.

𝗞𝗲𝘆 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀:
• 10–20% annual growth in participant numbers or service footprint.
• Successful acquisitions with zero major non‑conformities.
• 20% revenue uplift within 12 months of integration.
• Strong, ethical partnerships that enhance participant access and experience.
• Secure, seamless data migration and service continuity.

𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲:
• Deep knowledge of NDIS Practice Standards, audits, and compliance
• Proven experience in mergers, acquisitions, or business development in regulated sectors.
• Strong governance, risk, and documentation capability.
• Exceptional communication and stakeholder management skills
• A commitment to person‑centered practice, inclusion, and participant rights
• NDIS Worker Screening & Working with Children Check.

𝙋𝙡𝙚𝙖𝙨𝙚 𝙨𝙚𝙣𝙙 𝙮𝙤𝙪𝙧 𝙧𝙚𝙨𝙪𝙢𝙚 𝙩𝙤 𝙏𝙞𝙣𝙖, National Manager - People, Learning and Culture at 𝗧𝗶𝗻𝗮@𝘁𝗼𝘁𝗮𝗹𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀.𝗰𝗼𝗺.𝗮𝘂.

02/06/2026

It's great to see three of our young participants getting involved with a local footy club and having a blast!

Here are a few shots of Rowie, Ron, and Alex getting into the action during their weekend game playing for Broadview Football Club, competing in the SANFL Disability Programs weekly APM SANFL Inclusive League.

The results might not have gone their way, but the guys had a great time out and it's fantastic to see community initiatives opening up popular sports to give everyone a go!

Cheers to the Broadview footy club, as well as all the other clubs who make this league possible.

A special shout-out to the local footy supporters too, for not only sticking around through the pouring rain to show support but also providing a great supportive atmosphere.

01/06/2026

✨ 𝗔𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗧𝗮𝘀𝗺𝗮𝗻𝗶𝗮𝗻 𝗥𝗲𝗰𝗿𝗲𝗮𝘁𝗶𝗼𝗻 𝗖𝗿𝗲𝘄! ✨

Your presence is requested for a top‑secret mission…
🐧🎬 𝗠𝗮𝗱𝗮𝗴𝗮𝘀𝗰𝗮𝗿 𝗠𝗼𝘃𝗶𝗲 𝗡𝗶𝗴𝗵𝘁

Expect covert popcorn operations, strategic Popcorn deployment, and penguin‑level chaos.
📅 𝗙𝗿𝗶𝗱𝗮𝘆 𝟱 𝗝𝘂𝗻𝗲
⏰ 𝟰–𝟳𝗽𝗺
📍 𝗧𝗼𝘁𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗶𝗰𝗲, 𝟮𝟲 𝗟𝗮𝗺𝗽𝘁𝗼𝗻 𝗔𝘃𝗲, 𝗗𝗲𝗿𝘄𝗲𝗻𝘁 𝗣𝗮𝗿𝗸 (Extraction via standard transport acceptable - no cargo crates required)

Dress as your favourite character - penguin, lion, zebra, hippo, lemur, or undercover operative. All species welcome.

For mission intel, contact David ([email protected] or (03) 6244 3372

30/05/2026

May 30 is World Multiple Sclerosis (MS) Awareness Day!

MS is a chronic disease, occurring when the immune system attacks the central nervous system. It can affect movement, thinking, and daily life, and no two experiences are the same.

While there’s no cure, there are ways to managethe symptoms and the right support can make a meaningful difference.

You can learn about Multiple Sclerosis at https://www.msaustralia.org.au/.

If you or a loved one lives with disability as a result of MS, Total Support Services offers tailored support to assist with everyday living and independence.

📞 1800 800 877
📧 [email protected]

28/05/2026

We are SO excited about NeuroWild's new graphic novel! 😍

26/05/2026

We want to take a moment to share an important update about the direction of Total Support Services.

As we continue listening to and learning from the Autistic and broader neurodivergent community, we recognise that truly supportive services must be neurodiversity-affirming. This means moving beyond traditional models and working towards support that is respectful of neurodiversity and guided by the lived experiences of neurodivergent people themselves.

At Total Support Services, this is not a one-off conversation — it is a long-term commitment.

We are actively investing in continued education across our organisation, with the goal of ensuring our team can provide support that aligns with what the neurodivergent community advocates for:
✔️ Acceptance over “fixing”
✔️ Respect for autonomy and identity
✔️ Support that adapts to the individual, not the other way around

As part of this commitment, one of our own AuDHD (Autistic + ADHD) practitioners is currently developing training to be delivered across our company. This training is grounded in lived experience and will play a key role in shaping how we support participants moving forward.

We know that building trust takes time, consistency, and accountability. We are committed to doing the work.

This is just one step in our ongoing journey to becoming a neurodivergent-affirming provider.

📣 Keep an eye on this space for more updates on our learning journey, as well as new and evolving services designed to better support neurodivergent participants.

Thank you to the neurodivergent community for your continued advocacy, leadership, and willingness to share your knowledge. We are listening, and we are committed to change.

— Total Support Services

24/05/2026

This year’s theme, “Beyond the Headlines,” highlights the often-unseen realities of schizophrenia, including the positive progress helping people live more confidently and comfortably.

One great example of this is how innovations like assistive technology and psychiatric service dogs are making a difference. Specially trained dogs can help distinguish real interactions, recognise patterns, and interrupt or redirect during hallucinations.

Normalising Schizophrenia and supporting people who live with it helps create a more supportive environment, putting an emphasis on working together and making everyone’s lives better.

21/05/2026

Yesterday we hosted the Biggest Morning Tea at our Head Office in Adelaide!

It was an awesome day in support of a great cause, and so far we have successfully raised $179 to help Cancer Council support Australians with vital research, prevention programs, support and advocacy!

Every little bit helps, and you can help make a big difference by giving just a couple of dollars. In fact, today is International Tea Day, and the awesome team at Dilmah Tea are matching donations (up to a total of $50,000) – so today you can get on board and make your donation count twice as much!

If you would like to help out with supporting this great cause, you can do so via the following link to our Biggest Morning Tea page:
https://www.biggestmorningtea.com.au/fundraisers/TotalSupportServices/biggest-morning-tea-sa

Address

7 Glen Osmond Road, Eastwood
Adelaide, SA
5063

Opening Hours

Monday	8am - 4:30pm
Tuesday	8am - 4:30pm
Wednesday	8am - 4:30pm
Thursday	8am - 4:30pm
Friday	8am - 4:30pm

Website

https://totalsupportservices.com.au/

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