Aged Care Counselling and Advocacy SA

22/05/2026

22/05/2026

21/05/2026

Aged Care Counselling and Advocacy SA
Founded in 2016, we provide independent aged care counselling, private advocacy, dementia support, and family guidance during some of life’s most difficult transitions.

We understand that dementia is complex. No two people experience dementia the same way. Symptoms can vary greatly, and every person deserves care, dignity, compassion, and understanding. We become the support during the cognitive transition — walking beside individuals and families when uncertainty feels overwhelming.

We provide support for people living with dementia and companionship services for those experiencing social isolation, cognitive decline, or needing reassurance and meaningful engagement throughout their journey.

Our services include private aged care advocacy, dementia counselling, family support, communication and mediation between families and providers, Medical and Healthcare Advocacy, SACAT Administrative and Guardianship applications, SACAT hearing attendance and communication, hospital advocacy, Emergency Department advocacy, Geriatric Team conferences, and client representation.

We work collaboratively with families, aged care providers, hospitals, Public Trustee, Public Advocate, and healthcare teams to help navigate aged care systems with empathy, compassion, respect, and professionalism.

We understand the emotional challenges families face when someone they love begins experiencing memory loss, behavioural changes, confusion, or increasing care needs. No family should feel they have to navigate this journey alone.

We advocate for individuals who may be isolated, vulnerable, living without family supports, or at risk of harm to themselves due to cognitive decline or complex health circumstances.

Our Dementia Perioperative Advocacy service provides specialised support during hospital admissions and surgical periods, recognising that people living with dementia often need additional advocacy, communication support, and reassurance throughout medical treatment.

We also support families through difficult decisions involving permanent care transitions, healthcare planning, guardianship processes, aged care communication challenges, and navigating complex health and aged care systems.

At Aged Care Counselling and Advocacy SA, we believe every older person deserves dignity, compassion, respect, and a voice.

We work collaboratively. We advocate respectfully. We stand beside people when they need support most.

Please contact us for more information.

Aged Care Counselling and Advocacy SA — supporting individuals and families through aged care, dementia, and cognitive transition with compassion, experience, and understanding.

14/05/2026

🌸 PART-TIME ADMIN ASSISTANT POSITION
Aged Care Counselling & Advocacy SA (ACCAASA)

We are seeking a compassionate, highly organised and professional Part-Time Admin Assistant to support a busy and growing independent aged care advocacy and counselling service based in South Australia.

This role would suit someone with strong administration experience who is confident working within fast-paced healthcare, aged care, legal or advocacy environments.

Duties Include:
• Diary and appointment management
• Answering phone calls and client enquiries
• Email management and correspondence
• Invoicing and Xero management
• Preparing case notes and documentation
• File and records management
• Social media management
• Website updates and management
• General administrative support

Essential Skills:
• Excellent communication and interpersonal skills
• Ability to work independently
• Excellent time management and organisational skills
• Professional presentation and compassionate manner
• Ability to manage sensitive and confidential information
• Strong attention to detail and multitasking ability

Highly Regarded:
• Knowledge of the Aged Care sector
• Understanding of SACAT processes
• Medical terminology knowledge
• Medication understanding
• Experience supporting vulnerable seniors and families

About Us:
Aged Care Counselling & Advocacy SA (ACCAASA) is an independent South Australian service supporting seniors and families through aged care transitions, dementia advocacy, SACAT matters, medical and healthcare advocacy, and complex care navigation.

We are a family and work-life balance focused workplace that understands the importance of flexibility, wellbeing and supportive team culture. Flexible working hours are available for the right applicant.

We are looking for someone who is emotionally intelligent, trustworthy, adaptable and passionate about supporting vulnerable members of our community.

Hours negotiable.
Adelaide-based applicants preferred.

Applications close 5:00pm Friday 29th May 2026

To apply, please send your resume and cover letter to:
Bec Norton
Senior Medical and Healthcare Advocate
[email protected]

01/05/2026

🌸 WE ARE HIRING -
EXPERIENCED DEMENTIA NURSE

We’re hiring… but not your typical nursing role.

RN / EN Contractor – Dementia Advocacy Support | Adelaide

At ACCAASA (Aged Care Counselling & Advocacy SA), we’re looking for a very special nurse…
Someone who understands that dementia is more than memory loss, it’s communication beyond words.

This flexible contractor role includes:
• Supporting clients at home & in aged care
• Attending medical appointments
• Providing real-time reports & observations
• Assisting with complex dementia behaviours

You’ll need:
✔ RN or EN qualification
✔ ED / Hospital / Geriatric experience
✔ Dementia care experience
✔ Police Clearance & First Aid
✔ Own car

This is a rare and highly specialised role in South Australia, working alongside an independent advocacy service where dignity, rights, and real care come first.

We’re searching for a “Dementia Angel” — someone who truly sees the person behind the disease.

📩 Email to express your interest
[email protected]