14/08/2026
🤩 CONGRATULATIONS to the Clinical Services Planning project which was a finalist for the RMCLHN 2026 Person Centred Award!
The RMCLHN Clinical Services Planning (CSP) project represents a standout example of how person‑centred values can be embedded into large‑scale health service planning through meaningful co‑design and evidence‑informed decision making.
The CSP project ran through 2024–2025 with intensive engagement throughout. It included 13 site visits, 6 focused stakeholder meetings, 408 community survey responses, 5 in-depth consumer interviews, focussed expertise and advice from 21 clinical and key leads, 4 clinical area focus groups, more than 200 attendees at clinician and stakeholder workshops and 3 check-ins with the Riverland Academy of Clinical Excellence (RACE) Partnership Council for external advice.
Lived experience and evidence were purposefully translated into clear, actionable service directions across nine clinical streams. The CSP Service Design Team established a coherent, Local Health Network-wide framework for future service improvement and clearly articulated what services can be provided where, ensuring planning decisions align with RMCLHN strategic themes and SA Health priorities.
At its core, the process prioritised community-informed, culturally safe, accessible, and connected care—enabling high-quality services to be delivered closer to home and Country.
📸 Pictured: RMCLHN CEO, Wayne Champion PSM, Leading Service Design Manager, Kerry Dix, Executive Director of Medical Services, Associate Professor Caroline Phegan and Senior Service Design Consultant, Bron Venning.