10/08/2026
Not every illness or injury needs a trip to the Emergency Department, but it can be hard to know where to turn when your GP isn't available.
My Emergency Doctor is a 24/7 telehealth service that connects you with an Australian emergency physician for urgent, non-life-threatening medical concerns. From the comfort of your home, you can receive expert advice, a treatment plan and, if needed, a referral to the most appropriate healthcare service.
My Emergency Doctor may be suitable for conditions such as:
• Flu, fever or sore throat
• Diarrhoea and vomiting
• Fainting
• Rashes, bites and stings
• Allergic reactions
• Sports or workplace injuries
• Minor injuries
• Headaches, head injuries or concussion
• Back pain
If you or someone you know is experiencing a life-threatening emergency, always call Triple Zero (000).
Learn more about My Emergency Doctor and when it's the right choice for urgent medical care on our website. https://www.sjog.org.au/our-locations/st-john-of-god-berwick-hospital/services/my-emergency-doctor