19/06/2026
๐๐จ๐ ๐๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ
๐๐๐ง๐ข๐จ๐ซ ๐๐๐๐๐ฉ๐ญ๐ข๐จ๐ง๐ข๐ฌ๐ญ / ๐๐๐๐๐ฉ๐ญ๐ข๐จ๐ง ๐๐จ๐จ๐ซ๐๐ข๐ง๐๐ญ๐จ๐ซ
๐๐ซ๐ ๐๐ง๐ข๐ฌ๐๐ญ๐ข๐จ๐ง: Healthcare Evolution Medical Group (Aus) Pty Ltd
๐๐จ๐๐๐ญ๐ข๐จ๐ง: Multiple locations across the Hunter Region
๐๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ฆ๐๐ง๐ญ ๐๐ฒ๐ฉ๐: Part-time
๐๐จ๐ซ๐ค๐ข๐ง๐ ๐๐จ๐ฎ๐ซ๐ฌ: 32 hours per week
๐๐๐ฒ ๐๐๐ญ๐: $35.00 per hour plus superannuation
๐๐ฐ๐๐ซ๐: Health Professionals and Support Services Award 2020 โ MA000027
๐๐๐จ๐ฎ๐ญ ๐ญ๐ก๐ ๐๐ซ๐ ๐๐ง๐ข๐ฌ๐๐ญ๐ข๐จ๐ง
Healthcare Evolution Medical Group is a growing, multi-site general practice group operating across seven locations in the Hunter Region. Our medical practices are located in Clarence Town, Wallsend, Cameron Park, Paterson, Branxton, Huntlee and Valentine.
We are committed to providing accessible, high-quality healthcare services to the communities we support.
๐๐๐จ๐ฎ๐ญ ๐ญ๐ก๐ ๐๐จ๐ฅ๐
We are seeking an experienced and motivated Senior Receptionist / Reception Coordinator to join our team on a part-time basis.
This position plays an important role in the smooth day-to-day operation of our medical clinics. The successful candidate will help ensure that every patient receives a professional, welcoming and supportive experience from the moment they enter the practice.
You will work across our Hunter Region practice network and may be required to attend any of our clinic locations as reasonably directed.
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
Your responsibilities will include:
Greeting and checking in patients in a warm and professional manner.
Managing the waiting room and supporting a positive patient experience.
Coordinating appointment bookings, cancellations and scheduling across the practice network.
Responding to patient enquiries in person, over the phone and by email in an efficient and courteous manner.
Processing Medicare, Department of Veteransโ Affairs (DVA) and private billing accurately and within the required timeframes.
Maintaining accurate and up-to-date patient records in the practice management system.
Providing daily guidance and support to junior reception staff.
Acting as a point of escalation for complex patient enquiries or administrative matters.
Assisting with staff rostering and reception coverage across clinic locations.
Following all employer policies, privacy legislation and workplace procedures.
Completing accurate timesheets and time-recording requirements.
Supporting the Practice Manager with administrative and operational duties as required.
About You
๐๐จ ๐๐ ๐ฌ๐ฎ๐ข๐ญ๐๐๐ฅ๐ ๐๐จ๐ซ ๐ญ๐ก๐ข๐ฌ ๐ซ๐จ๐ฅ๐, ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ก๐๐ฏ๐:
Demonstrated experience in a medical reception or healthcare administration position.
Familiarity with medical practice management software, such as Best Practice.
Strong written and verbal communication skills.
Excellent interpersonal skills and a professional, courteous manner.
Proven experience leading, supporting or mentoring junior team members.
A high level of discretion and a clear understanding of patient confidentiality obligations.
The ability to work independently and collaborate effectively within a multi-site team.
The flexibility to work across multiple clinic locations in the Hunter Region when required.
A legal entitlement to work in Australia.
What We Offer
๐๐๐๐ฅ๐ญ๐ก๐๐๐ซ๐ ๐๐ฏ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง ๐๐๐๐ข๐๐๐ฅ ๐๐ซ๐จ๐ฎ๐ฉ ๐จ๐๐๐๐ซ๐ฌ:
A competitive pay rate of $35.00 per hour.
Superannuation contributions in accordance with current Australian legislation.
Pro rata annual leave accrual based on ordinary hours worked.
A supportive and team-oriented working environment.
The opportunity to work within a growing and expanding healthcare group.
Experience working across a diverse network of general practices in the Hunter Region.
๐๐จ๐ฐ ๐ญ๐จ ๐๐ฉ๐ฉ๐ฅ๐ฒ
To apply for the Senior Receptionist / Reception Coordinator position, please submit your current rรฉsumรฉ and a brief cover letter on the email given below.
๐๐ฆ๐๐ข๐ฅ: [email protected]
