Reboot Mindset Training

Reboot Mindset Training Making the people stuff at work easier. Leadership. Communication. Emotional Intelligence. Difficult Conversations.
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Located in Bunbury but servicing the South West, Great Southern, Perth CBD, Pilbara and throughout WA in-person and online. No BS support for leaders who want to lead better, and people who want to live better. TikTok: .Shift.Happen
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Dinosaur leadership is what happens when resistance becomes a bigger priority than learning. These types of leaders expe...
03/09/2026

Dinosaur leadership is what happens when resistance becomes a bigger priority than learning.

These types of leaders expect everyone else to pull their heads in and step up while refusing to apply the same expectation to themselves, which usually means their behaviour becomes everyone else’s problem to manage.

They’re known for shooting down ideas, withholding information, distorting the facts and questioning everyone’s ability but getting prickly when someone questions theirs.

They expect others to own their mistakes but have a good excuse for every one of their own. Procedures are for other people and anything with a psychosocial theme gets openly mocked. Their temper is “that’s just who I am” and they can tell you exactly who’s causing the problems. Interestingly, they never make the list.

Over the years, as I have become fluent in “dinosaur” I have found that these people are not intentionally resistant, disruptive or recalcitrant, they simply define their entire identity with their work and have a crippling fear of, and massive insecurity around their own sense of irrelevance.

Anyone who is genuinely happy with themselves has no need to cremate or belittle anyone else.

When you’ve spent years being the person who gets stuff done, admitting someone else might know better or be able to do better, can be a bitter shot of reality to swallow - which is understandable and also something we can ALL relate to.

But people shouldn’t have to carry responsibility for your mood or clean up the problems you create because that just easier than trying to get you to swap your self-importance to self-awareness.

So what happens, is people give up, and start talking about you than to you. There’s only so long people will tolerate your behaviour before they start looking for your replacement.

The point of this post is not to kick you in the guts, but to urge you to be the kind of leader people want to work with and for, and the kind of leader who sends staff home in a good frame of mind, instead of stressed and frustrated and taking that out on their family.

Coaching can help you face what’s getting in your way, WITHOUT you needing to admit failure and to demonstrate your exceptional knowledge and experience better.

But you have to be willing to do the work.

In a nutshell - it’s about evolution or extinction.

Be courageous enough to get and accept support so that becomes a choice YOU make, before someone makes it for you.

www.RebootMindsetTraining.com.au

Ever opened an email, read the first couple of lines and immediately thought, sh*t … I’m in trouble? This happened to ...
17/08/2026

Ever opened an email, read the first couple of lines and immediately thought, sh*t … I’m in trouble?

This happened to me on Friday, and even though I reminded myself that I’m a fully functioning adult who pays bills, runs a business and can legally buy w**e, I felt like I was eight years old again and just got called to the principal’s office.

Turns out I had completely misinterpreted the email and I wasn’t “in trouble” at all but blimey, how quick does our central nervous system take over and have us diving into the bunkers, convinced we're under enemy fire?

So, as always, when something bitey happens to me, I like to share it because odds are, bitey things like this happen for you too and we all learn far more from sharing our effups than from sharing our gold stars. Heheh! And by crikey – I have a massive great catalog of the former.

We do this at work all the time, don’t we?

Someone gives us feedback, challenges a decision, questions something we’ve done or sends ‘that’ email, and before we’ve even properly assessed the facts, we’re defending, explaining, apologising, firing back or doing something completely irrelevant in an effort to avoid the whole thing. Scrolling. Adding recipes to a folder we know we’ll never look at again. Buying a t-shirt that says “I can’t calm down! I’m Italian” then wishing we were actually Italian so we could wear it.

Being emotionally intelligent does NOT mean nothing gets under your skin. It’s about noticing when it does and not handing those emotions the steering wheel and doing a Thelma and Louise.

It’s about feeling the feelings, not trying to stop them, but not actually being led by them until you can assess what’s true, what’s yours to own, who you’re blaming, what your part was in it, and the big kahuna – what am I making this mean that it doesn’t actually mean?

We need to own our stuff, absolutely. Fix what needs fixing. But stop confusing accountability with the kind of self-punishment that plunges us head first into a parent-child dynamic where we start sulking, blaming, and catastrophising - and proving that the role of "child" is the right one for us.

Sometimes feedback is simply information we don’t enjoy receiving. Let’s feel the feelings, check the facts, see if there’s another way of seeing it, removing the win/lose component, then let the grown-up part of us hit reply.

Us humans are meaning making machines. Make this week the one you start reflecting on yours and the impact they're having on your head, on your reputation, on those around you and your future self.



I had a conversation eons ago with a bloke named Barry, who was heading in to a ‘meeting’ with a young employee. “I’m go...
14/08/2026

I had a conversation eons ago with a bloke named Barry, who was heading in to a ‘meeting’ with a young employee. “I’m gonna rip him a new one!” When I asked why, he said he’d got an email from the client they’re contracting to, who was “spitting chips” because this bloke, a boilermaker, was seen off the tools and on his phone.

“This sh*t is not on and I shouldn’t be getting angry emails from clients!”

I asked Barry - who’d called my LeaderLine - “what if he was on his phone because he’d just found out his grandma died?”

Barry went quiet and then got colourful. “Bleep bleep bleep I’d feel like a bleeping bleep!”

Yep! That old chestnut about assuming is still relevant today.

I shared with Barry, that sure, there’s every chance that this “young fella” was indeed scrolling car parts or social media, but what if he wasn’t?

How often do we slap a meaning on what’s happening and decide it’s a fact? What if it’s not.

In workplaces today, it’s not conflict that’s sending things south, it’s combat. People taking a side and going on the attack or being plunged into defending themselves. How often do your assumptions turn you into a walking, talking psychosocial hazard?

From today, I challenge YOU to challenge THEM! Your assumptions. When you do, you’ll get the facts instead of creating them, and you’ll be modelling glorious accountability.

So, what happened with Barry and “the young fella”?

He went in and got curious instead of combative. He also owned his assumptions and I’m happy to say he did it bloody well! Go Barry!

Here’s what he said:

“Hey mate, got this email from the client, who saw ya on yer phone. Don’t mind telling you I was about to come rip you a new one, but figured before I did I’d better ask you what you were doing so I didn’t look like a pr*ck if you’d just found out your granny had died.”

Then he took my advice and went quiet - resisting the urge to fill the silence with multiple choice.

Barry said there was about 20 seconds of nothing, then the “young fella” mumbled that he was Googling worm farms because he wanted to get one for his mum’s birthday.

Another 20 seconds of nothing.

Then apparently he said, “thanks for not losing your sh*t at me. Have I still got a job?”

The conversation then turned into a growth opportunity with one person keeping his job and the other one keeping his cool.

They then had a chat about expectations, steps forward and ways to make sure their next catch-up was to have a b**r with each other, not have a beef with each other.

I went in the other day to do some needs assessments consults with an Albany business and when I asked one bloke (who’d I’d never met before) about how he describes his leadership style he told me a story about an old boss named Barry and how he taught him “don’t be a c***, be curious”.

🤔 Wonder how that’d go on a coffee mug!

Very proud moment.



When my mum was 16 she got a part time job at the Boans lolly counter. (If you’re younger than 50 you may need to Google...
13/08/2026

When my mum was 16 she got a part time job at the Boans lolly counter. (If you’re younger than 50 you may need to Google that.)

She said the first thing her boss taught her was “that person who just rubbed you the wrong way or upset you, may be dealing with something really hard that you have no idea about. You don’t need to approve of what they’ve said or done, but you do get to choose the effect it has on you.”

Wise words for 1966.

Everyone is fighting a battle others may know nothing about. Often what they say or do is not personal. Sure, it can still really hurt or send your thoughts off kilter. We don’t need to condone or just get over it, we are allowed to feel whatever we feel … and then we can ask ourselves “what would love do?”

It’s a weird, messed up world sometimes but at our core, we are all good people doing the best with what we’ve got at the time, and not always getting it right.

Thank goodness for caramel slice! 🙌🏻 Anyone got a recipe for it using cauliflower? 🤔

Nothing like a bit of overwhelm to completely constipate your productivity. The key to getting your productivity flowin...
06/08/2026

Nothing like a bit of overwhelm to completely constipate your productivity. The key to getting your productivity flowing again is to break bigger tasks into lots of little wins.

As I've always said, clarity is just like our bowels - when we don't have it, nothing moves, everything feels stuck, things get uncomfortable and we feel heavy (and grumpy). But, when you do have clarity, everything flows better, you feel lighter, nothing is as hard and there's room for you to take on more without feeling like you're backed up.

Trust me to turn productivity into a poo metaphor🤣

But anyway - here's my take on a "to do" list (I made it for myself because I needed something a little more exciting).

You're welcome to download a copy here if you'd like to use it too or share it around. No email address required - just click the link, hit download and Bob's your uncle!

(I've added multiples onto the file so you can grab a heap.)

https://tinyurl.com/My-Hit-List

Now, I'm going to say right up front that I'm never going to quit my day job and become a graphic designer - as you can ...
16/07/2026

Now, I'm going to say right up front that I'm never going to quit my day job and become a graphic designer - as you can see, my skills aint that much chop! Full disclosure, I did ask AI to have a crack, and even though the result was sensational - in that I lost every single one of my wrinkles, it wasn't me and it wasn't the reason I wanted to add some cool graphics.

The REAL reason I wanted to get your attention, is that I'd like you to notice these people - in fact, let me reword that - I'd like you to notice these freaking ROCKSTARS!

THESE, are the men and women from Western Power who leave their own homes in the South West to restore power to yours when the storms hit. This bunch of superheroes are the ones out there in the pelting rain, working on power poles in stupendously crappy conditions while we're all cowering at home trying to calm the cat down and sulking because we didn't charge the iPad up for longer.

I was lucky enough to spend an hour with them the other day, taking them on a lap around the Drama Triangle and exploring how teams (and all of us as humans, really) get dragged down when people avoid the work, take responsibility for everyone else’s work, or just become plain hard work.

NONE of us are immune to getting sucked into the Drama Triangle, so it was a real privilege to give this phenomenal crew a bit of insight that'll hopefully make life a little easier for themselves and each other, while they’re out there making life a whole lot easier for the rest of us.

Big, BIG thank you to the absolute powerhouse (yes, I went there), Corrie Nottle for inviting me, and for trusting me with her team.

www.RebootYourWorkplace.com.au

Huge credit to this group of Warrikal leaders for throwing themselves into professional development - literally.The Clic...
18/06/2026

Huge credit to this group of Warrikal leaders for throwing themselves into professional development - literally.

The Click Colours training I ran for them put the four most common communication styles on a metaphorical milk crate to not only give these leaders insight into their own style, but to also help them understand other people’s. They explored their own communication defaults, how those defaults might impact other people, and how to deliver a message that doesn’t just make sense to them, but also to the people they’re needing to lead.

Self-awareness doesn’t have to be heavy. Accountability doesn’t have to be boring. And leadership training definitely doesn’t need to feel like a slow death by PowerPoint. Additionally, communication training should help people strengthen their messaging not soften it.

BTW, I don’t make all my clients contort themselves for the camera, I’m just lucky enough to get the fun ones who are prepared to throw themselves into the photos as much as they throw themselves into the learning.

www.RebootMindsetTraining.com.au



Imagine if everyone at work wore a T-shirt that listed instructions on how to communicate with them. ✅ Be brief, be dire...
12/06/2026

Imagine if everyone at work wore a T-shirt that listed instructions on how to communicate with them.

✅ Be brief, be direct and use a max of three dots points please.

✅ Email me a heads up first. I need time to prepare because I don’t like being put on the spot.

✅ Be real, be human, be kind and bring me coffee.

✅ Big picture first! Details really do my head in.

The reason tricky conversations are … well, tricky is usually because we can’t predict how the other person will respond. So, we rehearse, we worry, we forget our filter, we barrel in bluntly or we soften our message so much and drop hints that the other person doesn’t catch.

Regardless of where your delivery sits between volcanic or vague, if your communication isn’t received well, here’s why:

People are not difficult.
People are just different.

If you don’t make the effort to understand and speak their language then you can’t expect them to understand and speak yours.

That was the underlying theme of communication training I was invited to run with an absolute ripper of a group of people from The Rural Clinical School of WA at Aloft Perth yesterday.

They came together from all around the state to collaborate, grow and learn how to be better for themselves, for each other, for the medical students they support and the rural communities that benefit from the medical placements they make possible.

We explored the four communication styles, what each one needs from you, how to recognise each one and to stop turning our (often incorrect) assumptions about them into grenades that annihilate relationships, performance and communication.

It was so much fun seeing everyone get a new appreciation for, and understanding of themselves and each other.

Click Colours is like a human translation tool.

It helps people stop misreading each other, taking things personally, or trying to change or save others, and teaches them how to bring out the best in everyone.

Including themselves.

And now I’m curious - what would YOUR t-shirt say?

Head on over here to learn more about The Rural Clinical School of WA’s work and how their crucial contribution is making regional healthcare possible.
https://www.uwa.edu.au/rcswa

Head over here if you’d like to view the sensational training, function or accommodation facilities at Aloft Perth (which is handy to the airport and staffed by people who can’t do enough for you) https://www.marriott.com/en-us/hotels/peral-aloft-perth/overview/

And head over here if you’d like to learn more about what I do or if you’d like some info on how Click Colours training could transform communication in your workplace.
https://rebootmindsettraining.com.au

Proactive leaders seek feedback (by asking the right questions), listen without defensiveness, and use what they hear to...
03/06/2026

Proactive leaders seek feedback (by asking the right questions), listen without defensiveness, and use what they hear to improve.

Reactive leaders avoid the conversation because the truth may not support the image they have of themselves.

Which one are you going to be?

One of the main reasons argy bargy is so difficult to deal with in the workplace (and at home) is because we’re not deal...
21/05/2026

One of the main reasons argy bargy is so difficult to deal with in the workplace (and at home) is because we’re not dealing with conflict, we’re dealing with combat – and the later is all about winning, not about solving.

Conflict is one of the healthiest things you can have in a relationship, because conflict is “I don’t see it the way you do, therefore, can you help me understand how you see it?”

Where as combat, is “I don’t see it the way you do, therefore, you’re wrong!”

One is going to give you a plethora of new possibilities, creative solutions and buy-in from those around you.

The other is going to make your environment reminiscent of puberty, where the biggest tantrum wins.

So, how do you prevent combat and get everyone to embrace healthy, grow-inducing conflict?

Easy!

You let everyone know beforehand, what will happen when things get tense, instead of trying to resolve it (or avoid it) once it does.

In next week’s Reboot Toolkit, I am sending everyone a copy of my Open Dialogue Agreement – a one page, 10-line document that I guarantee will create a shift in how people communicate.

The Agreement takes less than a minute to read and I invite you to slap it up in the tearoom, hand it to everyone at induction, pass it around at your toolbox meetings or better still, stick it on the back of all the toilet doors.

If you’re not already receiving the Toolkits, you can subscribe here: https://tinyurl.com/RebootYourWorkplaceToolkit

Because the best way to deal with combat is to prevent it, but you need to teach people how.

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