15/08/2026
MASTERCARD PAYMENT OUTAGE
A widespread Mastercard issue is affecting some card payments across Australia today.
If you’re visiting us and your Mastercard payment is declined:
CommBank customers: insert your physical card into the EFTPOS terminal and select SAVINGS rather than tapping. CommBank advises this may allow the payment to be processed via eftpos.
If that doesn’t work, please try an alternative card or payment method if you have one available.
If you normally use Apple Pay or another mobile wallet linked to Mastercard, consider bringing your physical card, as some mobile payments have also reportedly been affected.
There’s no need to worry if your card is declined — this may be related to the current Mastercard outage rather than an issue with your account.
ABC News has more information:
https://www.abc.net.au/news/2026-08-15/mastercard-outage/107042220
If you’re coming in for an appointment today, it may be worth bringing an alternative way to pay just in case. Hopefully this doesn't affect anyone too much otherwise. Have a good weekend from our team! 💕