08/03/2020
We are looking for an enthusiastic individual for the position of Medical Receptionist/ Audio typist for a new dermatology practice in Preston. Newly fitted out specialist dermatology rooms with free onsite parking.
路 Part-time flexibility (2 to 3 working days - with scope to increase hours in the future)
路 Multi-skilled role including medical reception, audio typing and general administration
**You will be able to demonstrate:**
路 experience providing great patient care in a **fast paced** environment with the ability to multi task
路 outstanding customer service skills, always going above and beyond
路 previous experience in a Specialist Medical Practice especially dermatology
路 professional, friendly and empathetic demeanor
路 exceptional telephone manner
路 demonstrate initiative, time-management skills & flexibility
路 high level of computer literacy
路 strong written & verbal communication skills
路 ability to work well within a team environment
路 strong attention to detail and accuracy
路 proficiency in Clinic to cloud software program or similar preferred
路 experience with audio typing.
**Your key responsibilities will include:**
路 excellent customer service answering telephones, meeting and greeting patients
路 scheduling and effective management of patient bookings
路 maintaining all patient appointments, procedures, results, accounts and correspondence efficiently and accurately
路 invoicing and receipting patients
路 confirmation of appointments
路 provide quotes and prepayments of patient procedures
路 monitoring doctors and nurses schedules to ensure all appointments are booked correctly and according to doctor's specifications
路 knowledge of Medicare and DVA
路 general admin duties including faxing, scanning, ordering, restocking and distribution of mail.
路 end of day reconciliation
路 Opening or closing the clinic
路 Audio-Typing
To streamline our selection process, in your CV, please list out **AT THE VERY TOP** of your application to advise the following:
1. Are you available all 5 days of the week? If not, please list the days you are available.
2. Are you able to work between the hours of 8:30am-5:30pm?
3. What is your average typing speed? e.g. 70-80WPM
4. Language - Please list all conversational languages outside English
We require a highly motivated individual who would like to be part of a new and exciting private dermatology practice. You will be required to have the ability to multi-task, working independently at front reception, perform audio-typing and administer phototherapy treatments. There is plenty of opportunity in the future to be involved in different aspects of the business (specialist dermatologist consulting / clinical assisting / surgery / cosmetic practice)
The successful candidate is expected to be able to take initiative and put in all effort in ensuring the efficiency of the practice. You will be responsible for all patients' contacts, so a warm and bright personality is a must. You must thrive to work under busy but fulfilling environment.
We look to provide a supportive and friendly working environment. Pay package to be negotiated based on experience and qualities. For suitable and highly qualified candidate, we are happy to negotiate suitable hours starting from part-time appointment with scope to increase hours in the future.
**Please note only applicants shortlisted for interview will be contacted.**
**email to [email protected]**
