Mr Ramin Shayan - Plastic and Reconstructive Surgeon

Mr Ramin Shayan - Plastic and Reconstructive Surgeon Plastic and Reconstructive Surgeon

16/01/2022

To our dear patients

Unfortunately once again, elective surgery has been halted by the state government of Victoria. I know that this is a devastating blow for all those who have been booked and more so for those who have been booked and cancelled on multiple occasions.

At this stage a period of 4 weeks from 10/1/22 has been floated however no firm end point has been provided.

I am mindful of the disappointment and distress this causes and once again I ask for your understanding with my staff as we try to find ways around this problem.

I will be getting back to work the second they allow it and on the meantime we will be doing what we can to meet the needs of all our patients, local and interstate.

I hope you can find relief through non-operative measures for the time being and our thoughts are with you.

Best wishes

Ramin

15/10/2021

To our beloved patients,

It is with great sadness that we learn of the recent decisions to restrict access to elective surgery in Victoria. It is an unprecedented decision and one that unfortunately we cannot reverse. We trust that it is made for good reasons to redistribute resources for an anticipated surge in COVID-19 related illness and hospital admissions.

We are truly devastated by this decision and the impact that it will have on our patient cohort. I can only image the devastation, therefore, being experienced by you and your families who all share the burden of your condition. My heart goes out in particular to patients already part way through their treatment or those who were almost at the starting line and have put your lives on hold in preparation.

As you all know, we have worked tirelessly towards Lipoedema being recognised by Medicare and a disease mechanism behind this disease, through our research program at the OBI department, SVI. This aim has never been more important than it is now.

In terms of how we will catch up, I do not honestly know - but I can give you my commitment that I will not rest until it is done. We will do the work that needs to be done.

In the meantime, the health system is in for its greatest ever test. Public hospital workloads have been shifted into the private for “urgent” patients and private hospital lists have not only been halved, but restricted to emergency and “urgent” cases only. Lipoedema patients are among the many forgotten cohorts of deserving patients. At no stage, however, are we willing to compromise the safety of our patients by taking short cuts with surgery, anaesthetics, hospital admissions or aftercare.

During this time, I am concerned also for my staff who work tirelessly both in Brighton and East Melbourne to look after your bookings. They are the “meat in the sandwich” and bear the brunt of frustration both from patients and hospitals as they deliver the bad news of cancellations and try to negotiate the system to get as much done as we can. Please spare a thought for them as they are under immense pressure and do an amazing job. Please remember to treat them with respect at all times and help them to do their jobs. Without them I could not provide health care to any of my patients.

Please do not lose heart, we will get through this together. You are all very special to me, as is my quest to rid the world of this disease. We will get there.

Stay safe, stay strong, and stay united.

Ramin

23/03/2020

Dear Patients and Friends,

I write to you as we enter a war the likes of which we have never seen. This is without a doubt, our generation’s Great War. It is a war in which the enemy is invisible and insidious and preys on the ill and the elderly.

At this difficult time, we are all forced to make difficult choices. I personally am responsible for the overall welfare of my patients, not just their surgical outcome. I am also responsible for my team, both in the clinical and research settings.

As such, I have decided, even though it is not yet mandated by the health department, to suspend non-urgent medical activity for at least two months. In time, the recommendations will likely catch up and it may be that this is extended by a greater length of time.

Critically, during this period we will be seeing new and current patients via Telehealth review. Please be patient with staff while we endeavour to facilitate this new service.

Why have I reached this decision?

1. Your welfare: undergoing surgery and a long anaesthetic can challenge the immune system and the recovery period can leave you vulnerable to infection with COVID-19.

2. When hospitals are full of community-spread COVID-19, being in hospital for longer than needed will be a risk for contracting the illness.

3. If an unforeseeable issue arises and the situation becomes even more dire for our community, I do not want my patients to be needing ongoing visits to doctors and dressing etc.

4. Many of my patients are from interstate and overseas and there are current travel restrictions and quarantine measures in place.

5. In Italy, between 8-12% of those infected are health care workers, exposure to long operations in asymptomatic patients has been associated with high infection rates, including in a rhinoplasty surgery in which all staff involved became critically ill or died.

What will I be doing instead?

1. It is likely, that all doctors will be seconded or reassigned to work in the care of the COVID-infected patient cohort. We all stand ready for this.

2. In addition, we will be operating as normal for high risk skin cancer cases, melanoma, other cancer reconstruction and trauma as this service cannot be delayed by months. My role in this capacity in public hospitals will also continue.

3. I am collecting a national data base for the Federal Health Department of Australian scientists who are able to conduct the PCR test to detect COVID-19. This list will constitute a workforce to enable greater testing capacity when the time comes and I am in liaison and dialogue with Australia’s Medical Research Institutions to collect this list.

4. Our Lipoedema research and other research must continue at OBI. The team at OBI, lead by Tara, are continuing to work on Lipoedema as there are numerous animal and other experiments underway, that cannot be postponed. Especially at a time like this, medical research must continue as a critical industry for as long as possible, and I have a duty to provide the safest and most compliant work environment possible for the team.

I apologies once again, for any inconvenience or disappointment caused by the decision to suspend (for the time being) any surgery that is not immediately life threatening in the next few months. It is not because I do not value or prioritise you at this time, but it is more for the safety of yourselves and the surgical team, and for the good of the community to free up resources for the war effort that is upon us.

My best wishes to you and your loved ones. I hope that the disease passes you and that you think that I was unnecessarily paranoid. I fear that this will not be the case.

Warm regards

Ramin

17/03/2020

CORONA VIRUS UPDATE

Dear patients and friends,

We hope the CV crisis has not had too significant health impact on you or your families.

As a society and as a medical practice it critical that we protect those most vulnerable to infection with the COVID-19 virus.

Naturally, just because this crisis base been forced upon us does not mean our other health conditions just disappear. As one of the vital services, the health industry will be continuing through the crisis.

Dr Shayan will continue to consult in the rooms in East Melbourne and to operate in the current public and private hospital settings. Since the beginning of the outbreak, however, we have been practising the strictest of distancing, isolation, sterilisation measures even earlier and going beyond the recommendations of the health department.

We apologise for the inconvenience this may cause in advance but Dr Shayan and the team do not feel any chances can be taken with patient or staff health.

The distancing/sterilisation measures in the practice to ensure all patients are protected are:

- waiting room chairs are positioned 1.5m apart.
- patients are asked to maintain at least 1.5 m personal distance from each other and staff
-hand sanitiser and personal tissues are provided
- regular surface cleaning is undertaken through the day
- personal interactions will be kept to under 30 minutes face to face time
- physical interaction will be limited to the minimum required for clinical care - no hand shaking.
- Telehealth consultations will be undertaken where possible or for any patients who are more comfortable doing so.

We are asking that patients in the following at risk categories undertake phone / skype consultations:

(i) patients aged 70 years or
above
(ii) patients aged 50 years old if of Aboriginal or Torres Strait Islander origin
(iii) patients who are pregnant
(iv) parents of a paediatric patient under 12 months
(v) a patient under treatment for chronic health conditions or immune compromised

if patients are suspected or proven to have or be a recent contact of a person with COVID-19 infection or other respiratory symptoms, remote or Telehealth care will be mandatory (due to personal self isolation requirements in accordance with home isolation guidance issued by Australian Health Protection Principal Committee (AHPPC).

Please do not hesitate to call the rooms on 039928 6174 if you have any questions or to schedule an appointment in person or via phone consultation.

19/06/2019

For decades Melbourne woman Nola Young wondered why her legs were so much bigger than the rest of her body.

21/11/2017

The phones are now working, sorry to anyone who had problems reaching us this morning.

20/11/2017

Please note that if you are trying to call our rooms, all the phone lines are down in our building. I apologise for the inconvenience and until the problem is rectified please call 0407 482 462. Thanks so much.

Address

Suite 54, 166 Gipps Street
East Melbourne, VIC
3002

Opening Hours

Monday 8:30am - 4pm
Tuesday 8:30am - 4pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4pm
Friday 8:30am - 4pm

Telephone

+61399286174

Website

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