03/09/2026
📆 ATTENDANCE & CANCELLATION POLICY 📆
At Goulburn Health Hub, we have an attendance and cancellation policy in place for our Specialists and some of our GPs.
⏰ Please provide:
• 48 hours’ notice when cancelling a Specialist appointment
• 4 hours’ notice when cancelling a GP appointment
We understand that sometimes things come up and plans can change. However, if you’re unable to attend your appointment, please let our friendly Reception team know as soon as possible. 🩵
We often have patients waiting for appointments who would be grateful for the opportunity to take an earlier appointment, so providing notice allows us to offer these appointments to someone else.
💳 Late cancellation and non-attendance fees may apply, depending on the circumstances.
Our Doctors’ time is valuable, and we truly appreciate your understanding and cooperation in helping us provide the best possible care for all of our patients. 🩵
Thank you for your ongoing support!