23/07/2026
Under Australia’s new aged care reforms, emotional, psychological and social wellbeing are important parts of quality aged care.
If you are experiencing grief, loneliness, anxiety, depression, family stress or difficulty adjusting to change, ask your Support at Home provider about support from an Accredited Social Worker.
If your request is refused or you are told it is “not included,” ask how your psychosocial needs have been assessed and how your care plan supports your wellbeing, rights and quality of life.
For free aged-care advocacy, contact OPAN on 1800 700 600.
To make a complaint, contact the Aged Care Quality and Safety Commission on 1800 951 822.