Mackay Hospital and Health Service

Mackay Hospital and Health Service Do not use this page to report an emergency or seek medical advice. In an emergency call Triple Zero. Eight hospitals. Four community health facilities.

One organisation. Caring for you and your family across the Mackay, Whitsunday and Isaac regions.

It’s Crazy Socks 4 Docs Day!  🤪🧦4🥼We are showing our support for the mental health and wellbeing of our doctors and heal...
05/06/2026

It’s Crazy Socks 4 Docs Day! 🤪🧦4🥼

We are showing our support for the mental health and wellbeing of our doctors and healthcare workers and helping break down the stigma around seeking support.

Today is your reminder that it’s ‘toe-tally’ okay to check in, speak up, and look after your own ‘sole’ as well as each other.

Their compassion, dedication, and unwavering support have touched the lives of so many in our community — the Mackay Bas...
04/06/2026

Their compassion, dedication, and unwavering support have touched the lives of so many in our community — the Mackay Base Hospital Palliative Care Team.

Last year they were nominated for The People’s Choice Award for their exceptional care, compassion, and profound impact on lives. They have proven a steadfast lifeline for families, providing reassurance, expert support and kindness in moments filled with fear and uncertainty.

This team’s work goes far beyond medicine; their dedication to walking alongside patients and their loved ones through the hardest of times is truly inspiring.

At Mackay HHS, we are proud of the incredible people who make a difference in the lives of our patients and community every day. The annual Let’s Celebrate Mackay HHS People Awards is the perfect opportunity to honour those individuals or teams who consistently go above and beyond.

You can nominate someone who, like the Palliative Care team, is deserving of the:
⭐ 2026 People's Choice Award.

If a team or individual has touched your life, supported your family, or gone above and beyond in their role, we encourage you to nominate them here: https://bit.ly/4ucWpj2

🗓️Nominations close 30 June 2026.

Welcome to the first edition of The Rounds, a publication from Mackay Hospital and Health Service (HHS) which reflects o...
03/06/2026

Welcome to the first edition of The Rounds, a publication from Mackay Hospital and Health Service (HHS) which reflects on patient experiences, clinical achievements and service improvements in 2026. 👀

At its heart, this publication celebrates the dedication of more than 3000 clinical and non-clinical staff working across our health service. ⭐

We hope you enjoy reading about our team's achievements at Mackay Hospital and Health Service (HHS) and their efforts to achieve better health outcomes for people in our communities.

Read here https://bit.ly/43aO2cX

💗A reminder the Mackay DonateLife  Service of Remembrance to honour organ and tissue donors and their families will be h...
02/06/2026

💗A reminder the Mackay DonateLife Service of Remembrance to honour organ and tissue donors and their families will be held at the Shamrock Hotel's Pavilion function room this Sunday, 7 June, from 11am.

Everyone is welcome to join DonateLife Queensland and Mackay HHS donation specialist nurse coordinator Donna Contor for the service.

It’s a role which is vital to how patients experience healthcare, ensuring they receive the right care, at the right tim...
01/06/2026

It’s a role which is vital to how patients experience healthcare, ensuring they receive the right care, at the right time, in the right place.

This month we are celebrating 10 years of nurse navigators across the state.

At Mackay Hospital and Health Service (HHS) including many of our rural facilities, these specialist nursing roles are the link between patients, families and healthcare teams.

They help people with complex or chronic health conditions navigate what can often feel like an overwhelming and complex health system. More than care coordinators, nurse navigators are advocates, educators and problem-solvers.

They work across multidisciplinary teams to identify patient needs, remove barriers to care and provide a central point of communication throughout a patient’s healthcare journey.

Whether it’s arranging appointments, connecting patients with specialist services, supporting discharge planning or helping someone better understand and manage their condition, nurse navigators are there every step of the way.

Behind every referral, phone call and care plan is a highly-skilled nurse dedicated to making healthcare more connected, coordinated and compassionate. Patient education is at the heart of the role as is empowering people to take an active role in their healthcare, make informed decisions and improve their overall health outcomes.

Thank you to all our nurse navigators at Mackay HHS - we celebrate and appreciate your role and service to our patients and communities. You are a vitally important part of the healthcare journey and an incredible support to patients in some of their most challenging moments. ⭐ 🙏

📷 Mackay nurse navigators, Tracey, Donna, Annie, Megan and front Athira, Sharon and Jackie
📷 Bowen nurse navigators Shannon and Pam
📷 Hinterland nurse navigator Louise
📷 Proserpine nurse navigator Kelly

📢 Did you know today is World No To***co Day? 🚭This year's campaign theme is 'Unmask the appeal - countering ni****ne an...
30/05/2026

📢 Did you know today is World No To***co Day? 🚭

This year's campaign theme is 'Unmask the appeal - countering ni****ne and to***co addiction'. The campaign highlights how the ni****ne and to***co industry evolves, using innovations in product development and marketing to target young people.

HERE'S ALL THE FACTS:

🚭 The best thing you can do for your health is quit smoking.

🚭 Quitting can improve your mood and relieve stress, anxiety and depression.

🚭 Ni****ne is very addictive.

🚭 Every smoke you don't have is doing you good.

🚭 The sooner you quit the better - but it is never too late!

🚭 Quit smoking medicines and ni****ne replacement products are safe and effective ways to quit.

🚭 Many vapes have incomplete labelling, making it difficult to know what you are inhaling.

🚭 Va**ng can permanently damage your lungs.

🚭 Vapes don't help you quit smoking and the long-term effects are unknown.

🚭 Quitting will help protect your loved ones from the harm caused by second-hand smoke.

What better reason do you need?

To start your quit journey today, call Quitline on 137 848 or visit www.qld.gov.au/quithq.

For most of his life, 40-year-old Tristram Creek has lived with the consequences of a disease he was diagnosed with as a...
29/05/2026

For most of his life, 40-year-old Tristram Creek has lived with the consequences of a disease he was diagnosed with as a child.

After a gruelling health battle, multiple obstacles and six years of dialysis, he finally received a double organ transplant earlier this year which has completely transformed his life.

Originally from Cairns and living in Mackay for the past eight years, Tristram was just 13 years old when he was diagnosed with diabetes. By his early 20s, years of poor diabetic control as a teenager had already begun taking a devastating toll on his kidneys.

“I knew my kidney function was declining, but I didn’t make the lifestyle changes I needed to,” he said.

“It eventually got worse over time until I finally required dialysis, which I deeply regret not changing my lifestyle choices back when I had the chance.”

Kidney disease and diabetes run strongly in his family and are disproportionately high within Indigenous communities, but even knowing the risks could not prepare Tristram for the arduous health battle that followed. For almost six years, dialysis became his world.

“Treatment can be a lonely thing,” he said.

“When you’re doing dialysis it’s hard to see anything outside of that. That’s all you can focus on.”

Getting onto the transplant waitlist was itself a long and traumatic journey. Before he could even be considered for transplant surgery, Tristram faced obstacle after obstacle.

He lost vision in his left eye before starting dialysis and eventually had to have the eye removed. Today he wears a prosthetic eye.

Doctors also feared he may have been suffering from amyloidosis which is a rare and potentially terminal disease caused by abnormal protein deposits in organs and tissues.

For six months, Tristram lived in limbo waiting for results from specialist testing in Brisbane.

“During that time, I was planning my funeral and building a house at the same time,” he said.

“When the amyloidosis team finally gave me the negative result, it felt like another chance.”

There were more complications to come. He underwent major dental surgery, suffered internal bleeding following a minor procedure requiring two blood transfusions, battled multiple infections and was warned a third transfusion could remove him from the organ transplant waitlist altogether.

“I refused the third transfusion and luckily the bleeding stopped on its own,” he said.

Even once he was listed, the wait for a donor was extraordinarily difficult.

As Tristram required both a kidney and pancreas transplant, the donor criteria were highly specific including a deceased donor under the age of 40, disease-free, with perfectly functioning organs. Compounding the challenge further was his rare blood type.

“I can donate to anyone but I can only receive my own type back,” he said.

“Finding an organ donor felt like a one in a million chance.”

After more than two years on the transplant waitlist, physically exhausted and emotionally drained, Tristram reached breaking point.

He had lost his father 12 months earlier, gone through a divorce, lost his federal government job on medical grounds, lost his ability to drive because of his eyesight and was facing the prospect of homelessness.

Read more of Tristram's incredible story here: https://www.mackay.health.qld.gov.au/about-us/news/double-organ-transplant-patient-gets-new-lease-on-life

QUEENSLANDER! 🏈⭐
27/05/2026

QUEENSLANDER! 🏈⭐

When Maroons Captain Cameron Munster runs out onto the footy field tonight, one of his biggest supporters, his sister Da...
27/05/2026

When Maroons Captain Cameron Munster runs out onto the footy field tonight, one of his biggest supporters, his sister Danielle, will be nervously pacing the floor at home in Sarina.

But both she and the Maroons side have the full support of her colleagues at the Sarina Hospital as they tackle the Blues in the series’ opening game.

The Melbourne Storm five-eighth has actually credited his younger sister Danielle, who is originally from Rockhampton but now lives in Sarina and works at the local hospital, for teaching him to never be intimidated by anyone.

"To be completely honest she was probably a better footy player and touch player than me at the time," Cameron said of his little sister.

"She threw a better ball than me. It was good to have her beside me and made me toughen up. She used to bash me when I was a kid. She was younger than me too.”

While their mum will be in the 80,000-strong crowd cheering on Cameron and the Maroons tonight, Danielle (who is 18 months younger) will be nervously watching the game at home.

"I hope we put 40 [points] on them," she said.

"Dad will be whipping him home [up in heaven] if he makes a line break, I can tell you that …. they'll probably be able to hear me cheering from Sydney."

The siblings’ father, Steven Munster, passed away unexpectedly at the age of 58 in July 2025.

Despite the devastating loss just days before the State of Origin decider last year, Munster bravely chose to play in the match, dedicating the emotional series-clinching victory to his late father.

Danielle said the closely bonded siblings missed their dad's phone calls before and after games.

"It was a tough on a Friday night last year when Melbourne got up over the Sharks," she said.

"You sit there waiting for him [dad] to call to boast about it, but he didn't."

Danielle said their dad, a former champion sportsman in his own right and keen horse racing enthusiast, always had a few tips for her older brother.

"He'd be telling Cameron to back himself, hold the ball, do what he does best …. and for God's sake, tackle," she said.

QUEENSLANDER! 🏈 ⭐

📷 Sarina Hospital staff back from left, Fiona Hol, Nat Dorsa, Danielle Munster and Sonia Wright, and front, Tania Adda, hospital patient Patrick Daley and Vashti McFadzen.

Hello baby! 👶Gorgeous little Amilea Ann Johnson was born at Mackay Base Hospital on 6 May.She arrived at 8.55am on a Wed...
26/05/2026

Hello baby! 👶

Gorgeous little Amilea Ann Johnson was born at Mackay Base Hospital on 6 May.

She arrived at 8.55am on a Wednesday, weighing 3.36kg.

Amilea is the daughter of Blacks Beach couple Brendan Johnson and Jade Borg and is a little sister for Bailey and Cody.

She is the eighth grandchild of Michelle and Phillip Johnson and fourth grandchild of Carol Brew.

The family extended their sincere thanks to the staff at Mackay Base Hospital maternity ward for such a “precious experience”.

Congratulations to you all and enjoy this special time with beautiful Amilea. 🩷

Address

475 Bridge Road
Mackay, QLD
4740

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