Mackay Hospital and Health Service

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Mackay Hospital and Health Service Do not use this page to report an emergency or seek medical advice. In an emergency call Triple Zero. Eight hospitals. Four community health facilities.

One organisation. Caring for you and your family across the Mackay, Whitsunday and Isaac regions.

They are the behind-the-scenes team that keeps our facilities operating smoothly and delivering the care our community n...
09/10/2026

They are the behind-the-scenes team that keeps our facilities operating smoothly and delivering the care our community needs. 🌟

It’s Operational Services Recognition Week (5 to 9 October), a time for us to acknowledge and celebrate the operational services staff who play a critical role across the Mackay Hospital and Health Service (HHS).

From food preparation, patient transportation, daily cleaning, groundskeeping, waste management, laundry and linen, security and travel services - the essential jobs that may not always be in the spotlight, but have a lasting impact on our health service, patients, visitors and staff.

As part of the celebrations, operational staff received special shout-outs after being caught in the act of making a difference to care and their colleagues.

Thank you to all our Mackay HHS operational staff for your continued dedication and hard work. 💙

📢 Do you want to help shape the future of healthcare in our region?📢 Are you passionate about making sure community voic...
08/10/2026

📢 Do you want to help shape the future of healthcare in our region?
📢 Are you passionate about making sure community voices are heard?
📢 Are you a patient, carer or family member who is keen to share real, lived experience to help improve local health services?

Mackay Hospital and Health Service (HHS) is currently looking for people to join its Consumer Advisory Partners (CAP) group to help improve the experience and outcomes of patients.

Your voice can help strengthen our health system and ensure it truly reflects the needs of our community.

We are seeking Expressions of Interest from people who live in the Mackay, Whitsunday and Isaac region and who are over 16 years of age.

Want to know more? Complete the form here https://bit.ly/4yxznXe and help drive positive and meaningful health care change in our region.

Applications close Friday 30 October 2026.

🏥 Quick-thinking and compassionate, delivering essential, lifesaving care to patients with acute conditions and injuries...
06/10/2026

🏥 Quick-thinking and compassionate, delivering essential, lifesaving care to patients with acute conditions and injuries. 👩🏻‍⚕️👨🏻‍⚕️

Next Wednesday is Emergency Nurses Day (14 October), a time to honour the passion, hard work and round-the-clock dedication of nurses working in our often high-stress Emergency Departments (EDs) across the region.

Every day, Mackay HHS emergency nurses step into a world that most people can only imagine. They walk into the unknown, not knowing if the next ED patient presenting will be a child with a high fever, a car accident victim or someone in cardiac arrest.

They meet people on the worst days of their lives and show up with skill, compassion and calm in the chaos.

We honour our ED nurses’ courage, experience and heart which define their work daily. Because when every second counts, the world counts on them and THAT is worth recognising every day.

Are you up to the challenge of nursing?

⭐ Emergency nursing opportunities available ⭐

Interested in pursuing a career in emergency nursing? Mackay Base Hospital Emergency Department (ED) is currently recruiting motivated and enthusiastic nurses to join our team. For further information, please contact ED nurse unit manager at [email protected] or [email protected].

You can make an impact by beginning or progressing your health career by joining the Mackay HHS nursing workforce. Some of the other opportunities available now include:

📌 Assistant in Nursing (various)
https://apply-springboard.health.qld.gov.au/jobs/QLD-691153-OP

📌 Student in Nursing (various)
https://apply-springboard.health.qld.gov.au/jobs/QLD-691156-OP

📌 Registered Nurses (various)
https://apply-springboard.health.qld.gov.au/jobs/QLD-692077-OP

📌 Registered Nurses (rural)
https://apply-springboard.health.qld.gov.au/jobs/QLD-692242-OP

📌 Registered Nurse, Dysart,
https://apply-springboard.health.qld.gov.au/jobs/QLD-693271-OP

📌 Clinical Nurse, AODS and specialist teams
https://apply-springboard.health.qld.gov.au/jobs/QLD-694023

06/10/2026

October is Breast Cancer Awareness month. 🩷
Mackay woman Angela shares her own journey and some advice about screening.
“It can save your life, like it did mine.” 🩷

Syphilis symptoms aren't always obvious. Regular sexual health checks can help detect infection early, even when there a...
05/10/2026

Syphilis symptoms aren't always obvious. Regular sexual health checks can help detect infection early, even when there are no symptoms.
Testing is simple, free and confidential. Phone 4968 3919 to make an appointment. 💙

Nick Bennett has survived three serious cardiac episodes in the last 13 years as well as a machete attack while trekking...
02/10/2026

Nick Bennett has survived three serious cardiac episodes in the last 13 years as well as a machete attack while trekking the Black Cat Track in Papua New Guinea.

More recently, it was the fast response, clinical expertise and dedicated care of paramedics and medical teams at the Mackay Base Hospital Emergency Department which helped keep the former policeman alive when he suffered sudden-onset, critical haemorrhaging last month.

Nick, who works as a facilitator, team builder and performance coach, and his wife Rowena were headed to New Zealand on holiday. They had just checked in at Mackay Airport when he suddenly started to feel faint, his blood pressure dropping rapidly.

While his wife went to get him some water, he passed out in the airport. It was assumed he was having a stroke.

In fact, Nick was suffering severe bleeding from the re**um combined with a dangerous drop in blood pressure known as acute lower gastrointestinal bleeding (LGIB), leading to haemorrhagic shock.

“There was blood everywhere, so my wife called immediately for help and an ambulance. The airport fire crews arrived quickly and an ambulance followed,” he said.

“Rowena, the amazing woman that she is and so calm in the moment, organised our bags off the plane, all while this crisis was happening.”

Paramedics and airport fire crews quickly loaded him into an ambulance and he was transferred under lights and sirens, critically unwell, to the Mackay Base Hospital Emergency Department.

“I honestly thought I was gone; there was so much blood, about 2.5 litres apparently,” Nick said.

“I had no control over my body and I felt my life blood just rushing out.

“It is incredibly humbling to give up any situational control to others, especially when your life is on the wrong side of the line.”

After four bags of blood, Nick was rushed into emergency surgery to have the bleed located, cauterised and clamped. He was admitted to the surgical unit for four days and once stabilised, continued his recovery at home.

Nick said it was a terrifying experience to be so critically ill and that he was incredibly grateful to the first responders on scene and the Mackay Base Hospital staff.

He wanted to share his experience “partly as a reflection, as a way of processing and to tell a story of the days which were nearly my last … again.”

“We have amazing people in our Mackay Base Hospital. You are such special people who are confronted with others' trauma daily and your calm in the chaos made it much more manageable for both myself and my wife,” he said.

“A massive thank you to my beautiful wife for your incredible love, self-control and calm.

“Thank you for the sincere concern and support from the Mackay Airport staff who were so quick to respond and to the airport fire team and two young ambulance officers who also helped us.

“Thank you to the Mackay Base Hospital ED staff who were more than amazing in what they were dealing with. And thanks also to the General Surgery Unit (GSU) staff who are just incredible. My life was literally in your hands.

“I am eternally grateful and indeed very fortunate.

“Thank you, thank you, thank you.”

A familiar and welcome sight returned to Mackay Base Hospital this week. BMA CQ Rescue performed a test landing and take...
30/09/2026

A familiar and welcome sight returned to Mackay Base Hospital this week.

BMA CQ Rescue performed a test landing and take-off on the hospital’s newly refurbished helipad as part of a flight exercise and operational preparedness.

The successful test landing marks an important step towards the helipad becoming operational and the return of aeromedical retrievals to Mackay Base Hospital, supporting the direct transfer of seriously ill and injured patients.

The project team has worked extensively with Health Infrastructure Queensland, as well as retrieval and emergency service experts to ensure the helipad meets the operational requirements needed to safely support helicopter operations and patient transfers.

Final preparations are now underway ahead of the helipad’s return to service at Mackay Base Hospital.

Did you know that Mackay Hospital and Health Service (HHS) is one of the largest employers in the Mackay, Whitsunday and...
29/09/2026

Did you know that Mackay Hospital and Health Service (HHS) is one of the largest employers in the Mackay, Whitsunday and Isaac regions?

With about 3800 staff, we are delivering dedicated and compassionate public health care in Mackay as well as at our rural facilities and clinics in Proserpine, Bowen, Sarina, Moranbah, Collinsville, Dysart and Clermont.

Right now we have more than 55 job opportunities available at Mackay HHS, including both non-clinical and clinical roles.

Whether you are starting out in health care or looking for your next challenge, you can enjoy a satisfying career with us that offers purpose plus excellent benefits and allowances.

⭐ A rewarding role.
🏝️ A great lifestyle.
👏🏻 A place to make a real difference

So why not make your next career move to Mackay HHS?

👉 Check out these opportunities and find your next role with us.

📌 Financial Accountant, Finance Management
https://apply-springboard.health.qld.gov.au/jobs/QLD-692880

📌 Senior Director, Mackay Hospital Expansion Project, Mackay
https://apply-springboard.health.qld.gov.au/jobs/QLD-693507

📌 Director, Infrastructure and Assets, Mackay
https://apply-springboard.health.qld.gov.au/jobs/QLD-693506

📌Occupational Therapist, Community Health and Therapy Service, Mackay
https://apply-springboard.health.qld.gov.au/jobs/QLD-693504

📌 Allied Health Rural Generalist (Physiotherapist), Moranbah
https://apply-springboard.health.qld.gov.au/jobs/QLD-693299

📌 Clinical Director, Radiology, Mackay
https://apply-springboard.health.qld.gov.au/jobs/QLD-MK691891

📌 Revenue Officer, Finance Department
https://apply-springboard.health.qld.gov.au/jobs/QLD-692930

📌 Administration Officer, Sarina Hospital
https://apply-springboard.health.qld.gov.au/jobs/QLD-693502

📌 Health Equity Project Manager, Aboriginal and Torres Strait Islander Health Unit,
https://apply-springboard.health.qld.gov.au/jobs/QLD-693286

📌 Clinical Midwife Consultant, Women’s Health Unit, Mackay
https://apply-springboard.health.qld.gov.au/jobs/QLD-693005

The Cardiology Rapid Access Service (RAS) at Mackay Base Hospital is proving a heart-smart solution by delivering faster...
28/09/2026

The Cardiology Rapid Access Service (RAS) at Mackay Base Hospital is proving a heart-smart solution by delivering faster care and keeping patients out of the Emergency Department (ED).

The nurse-led service has recorded 1500 patient encounters since it opened on 12 May last year, with almost one in four patients subsequently avoiding an ED presentation.

In July 2025, the Cardiology RAS saw almost 90 presentations with 20 ED avoidances. This year patient presentations jumped to 150 in July, a 66 per cent increase in clinic encounters and 50 ED avoidances.

Mackay Hospital and Health Service (HHS) Chief Executive Sean Birgan said the service provides a fast, alternative pathway for patients with known cardiac conditions who develop non-urgent concerns, including chest pain, palpitations, arrhythmias, shortness of breath, heart failure symptoms and medication queries.

It also provides wound reviews following cardiac procedures, cardiac device checks and ongoing follow-up after discharge.

“This nurse-led service is providing an alternative care pathway for cardiac patients post-discharge,” Mr Birgan said.

“Not only is the cardiology service alleviating pressure on the Emergency Department, it’s also providing faster treatment for patients, meaning better health outcomes. It is also reducing the length of hospital stays.

“This means patients are getting the right care sooner, while freeing up valuable capacity elsewhere in the hospital.”

Mackay man Peter Johnson, 76, has accessed the Cardiology RAS by phone or in person more than 10 times since undergoing triple bypass surgery in Townsville 10 months ago.

Peter’s cardiac problems began in August last year when he developed atrial fibrillation and was referred to the Mackay Base Hospital Cardiac Cath Lab for cardioversion. After undergoing triple bypass surgery in November and returning home to Mackay weeks later, he developed a post-surgical wound complication.

He contacted the Cardiology RAS and was treated immediately. It was the beginning of a relationship that has given him confidence to seek help whenever something doesn’t feel right.

Peter has returned to the service for other cardiac concerns including some shortness of breath, heart palpitations and fluid overload.

“I don’t hesitate to ring them,” Peter said. “They will talk to you or see you and put you at ease immediately.”

Peter has become such a strong advocate for the service that he now tells people about it through his involvement with North Mackay Rotary Club.

“When patients are unsure whether a symptom is serious or not, having somewhere to turn or someone to call can make all the difference,” Peter said.

“I think it’s a brilliant service and it’s making a big difference to cardiac patients.”

Cardiology RAS is run by a highly experienced clinical nurse consultant and nurse practitioner who assess patients, resolve issues where possible and determine whether they need further treatment or escalation.

For patients, Mr Birgan said, that means continuity of care and reassurance from a team that knows their cardiac history.

“This service’s increasing number of presentations is proof that when it comes to heart health, early action and the right care pathway can make a real difference to outcomes,” he said.

Address

475 Bridge Road
Mackay, QLD
4740

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