Mackay Family Medical Practice

Mackay Family Medical Practice We have 10 GP's and New Patients are welcome. We bulk bill for patients with a Pension Card and chil

🌟 Want someone you trust to access your health information? 🌟 Setting up third-party access is simple. Here’s a step-by-...
27/08/2026

🌟 Want someone you trust to access your health information? 🌟

Setting up third-party access is simple. Here’s a step-by-step guide:

➡️ Step 1: Decide who you’d like to authorise
Choose someone you trust to be involved in discussions about your care. This could be a parent, spouse, adult child, carer, or another trusted person.

➡️ Step 2: Let us know
Speak with our reception team or your doctor and let them know you’d like to set up third-party access. You can also ask for a consent form at your next visit.

➡️ Step 3: Complete the consent form
The form confirms who you’re giving access to and what information can be shared. You’re always in control of how much access is provided.

➡️ Step 4: Update your consent anytime
Your circumstances can change. You can update or withdraw your consent whenever you like — simply let our team know.

Have questions?

We’re always happy to help. Pop in, give us a call on 07 4957 6999, or speak to your doctor at your next appointment.

Spouses & Partners Married or partnered? Here's something important to know: your spouse or partner cannot automatically...
24/08/2026

Spouses & Partners

Married or partnered? Here's something important to know: your spouse or partner cannot automatically access your health records either.

Just like any other patient, your medical information is confidential to you.

Even a husband, wife, or partner needs your consent before we can share your health details with them — whether that's test results, appointment details, or treatment plans.

This isn't about keeping secrets from the people you love — it's about making sure you stay in control of your own care, always.

If you're happy for your partner to be involved, it's easy to set up. Just ask our reception team about completing a consent form.

Patients 16+ and Parental Access Did you know? Once a patient turns 16, their health information is their own — and that...
21/08/2026

Patients 16+ and Parental Access

Did you know? Once a patient turns 16, their health information is their own — and that includes access by parents.

In Queensland, young people aged 16 and over are generally recognised as able to make their own healthcare decisions and control who sees their medical records.

That means once your child turns 16, we can't share their health information with you (even as a parent) unless they give consent.

We know this can feel like an adjustment, but it's an important part of building trust between young patients and their healthcare team — and it encourages them to keep seeking care openly and honestly as they grow into adulthood.

If your teen is comfortable involving you, they can simply let us know or complete a consent form at reception.

Got questions? We're always happy to talk this through with your family.

Your health. Your voice. Your rights.

Did you know that young people have rights when it comes to their healthcare?

🌟 Learn more about your rights and what you can expect when accessing healthcare. ⬇️⬇️⬇️⬇️

https://yla.org.au/qld/topics/health-love-and-sex/your-rights-at-the-doctor/ -my-parents-know-ive-been-to-the-doctor-by-using-my-medicare-card

➡️➡️ Your privacy matters to us. At Mackay Family Medical Practice, everything you share with your doctor — your histor...
18/08/2026

➡️➡️ Your privacy matters to us.

At Mackay Family Medical Practice, everything you share with your doctor — your history, your results, your conversations — stays private and protected.

That's not just good practice, it's your right.

We know some patients worry about who can see their health records. So, over the next couple of weeks, we're sharing a short series on how we protect your privacy, who can (and can't) access your information, and how to give consent if you do want someone else involved in your care.

First up: your information is always confidential, and it's always yours to control.

Do you have questions about your privacy at our practice?

Ask us at your next visit or give us a call on 07 4957 6999.

Our experienced reception staff will answer all your questions.

🌸 Every woman’s health journey is different — and every chapter matters. From your first steps into adulthood, navigatin...
17/08/2026

🌸 Every woman’s health journey is different — and every chapter matters.

From your first steps into adulthood, navigating your changing body and wellbeing, to starting a family, managing hormonal changes, embracing menopause, and supporting your health as you age… having a doctor who listens, understands, and supports you can make all the difference.

At Mackay Family Medical Practice, our female GPs understand that every woman’s journey is unique. With a special interest in women’s health, they provide compassionate care, a listening ear, and support tailored to your individual needs.

We know that sometimes you need more than just an appointment — you need someone who takes the time to truly listen.

Our doctors work alongside you to understand your concerns, answer your questions, and help you feel confident in your healthcare decisions.

Whether you’re booking your very first health appointment, looking for ongoing support, or simply wanting to prioritise your wellbeing, our experienced and caring team is here to help you find the right doctor for your needs.

🌸 Your health matters at every age.🌸

Call our team today on 07 4957 6999 and let us help you find the right GP.

🌟 Book online at www.mackayfamily.com.au or through HotDoc

📍 Nebo Road, Mackay QLD
✅ New patients welcome
✅ Same-day appointments available
✅ Bulk billing available for eligible patients and all patients under 16

At Mackay Family Medical Practice, we’re here to support women through every chapter — from your first appointment and beyond.







Mackay Family Medical Practice is seeking an experienced and friendly Casual Medical Receptionist to join our busy and s...
12/08/2026

Mackay Family Medical Practice is seeking an experienced and friendly Casual Medical Receptionist to join our busy and supportive team.

This is an important front-facing role, ideal for someone who is professional, approachable, and confident in providing exceptional patient care.

We are looking for a reliable team member who can provide casual support within our fast-paced practice environment.

Key Responsibilities:
✅ Managing appointments and patient enquiries
✅ Providing welcoming and professional front desk support
✅ Assisting patients with a high level of care and confidentiality
✅ General administrative and reception duties
✅ Delivering excellent customer service to patients and the wider healthcare team

Requirements:
✅ Previous medical reception experience is essential
✅ Strong communication and organisational skills
✅ Ability to work confidently in a busy medical practice environment
✅ Friendly, reliable, and patient-focused approach
✅ Availability to work between 7:30am – 5:00pm
✅ Willingness to participate in a rotating weekend roster, with weekend shifts required every 6th and 7th weekend

Join a supportive team where your experience and contribution are valued, and where you can make a genuine difference to the patient experience.

To apply, please email your resume to:
[email protected]

🌸 Your Women’s Health Checklist: A Gentle Reminder to Prioritise You 🌸Life gets busy, and it’s easy to put your own heal...
10/08/2026

🌸 Your Women’s Health Checklist: A Gentle Reminder to Prioritise You 🌸

Life gets busy, and it’s easy to put your own health appointments on the back burner.

Between work, family, and everyday commitments, looking after yourself can sometimes come last.

But making time for your health is one of the most important things you can do for yourself.

Regular women’s health checks and recommended screenings play an important role in preventive healthcare — helping detect changes early, monitor your wellbeing, and support you through every stage of life.

Your health checklist may include:
🌸 Regular women’s health checks
🌸 Recommended screening appointments
🌸 Preventive health conversations with your GP
🌸 Staying informed about changes in your body and wellbeing

At Mackay Family Medical Practice, our experienced female GPs specialise in women’s health and preventive healthcare, providing compassionate and personalised care in a welcoming environment.

Whether you’re due for your routine health check, need advice about a health concern, or simply want to stay proactive about your wellbeing, our team is here to support you.

Don’t wait until something feels wrong — preventive care is about taking small steps today to support your health for the future.

We’re proud to offer bulk billing for eligible Medicare card holders, helping make quality healthcare more accessible for our community.

🌸 Ready to tick your health check off your list?

Our friendly and experienced reception team is here to make booking simple.

They’ll take the time to understand your needs and assist you in finding the right GP for your individual healthcare journey.

Need an appointment sooner? Same-day appointments are available, and bookings can be made conveniently through the HotDoc app.

☎️ Contact us on 07 4957 6999 today — we’re here to support you through every stage of life.

Women’s Health Care under one roof. 🌸Your body is constantly changing throughout life — from your first period, through ...
06/08/2026

Women’s Health Care under one roof. 🌸

Your body is constantly changing throughout life — from your first period, through hormonal changes, pregnancy, perimenopause, menopause, and beyond.

Understanding what’s normal for you, noticing changes, and knowing when to ask for support can make a big difference to your overall health and wellbeing.

At Mackay Family Medical Practice, our experienced female GPs have a special interest in women’s health and provide compassionate, personalised care for women of all ages.

Whether you have questions about your menstrual cycle, hormones, symptoms you’ve noticed, or simply want to prioritise your health with regular check-ups, our team is here to support you.

🌸 No concern is too small to discuss.

Your health deserves attention at every stage of life.

🌸 Take a moment for yourself - book a women’s health appointment by call our friendly team on 07 4957 6999 today.

Appointments are also available through the HotDoc app.

✨ Same-day appointments are also available.

At Mackay Family Medical Practice, we believe quality healthcare starts with feeling comfortable, listened to, and suppo...
30/07/2026

At Mackay Family Medical Practice, we believe quality healthcare starts with feeling comfortable, listened to, and supported.

Whether you’re a long-standing patient or looking for a new GP, our caring team is here to provide personalised healthcare for you and your family.

Our friendly reception team will take the time to understand your needs and help connect you with a GP who is best suited to your healthcare requirements.

From everyday health concerns to ongoing care, our services include:

✨ General health and preventative care
✨ Chronic disease management
✨ Children’s health
✨ Women’s and men’s health
✨ Mental health support
✨ Skin checks
✨ Travel health and more

We’re proud to offer:
🔹 Same day appointments available
🔹 Bulk billing available for eligible concession card holders & patients u/ 16
🔹 Easy online bookings through HotDoc

Proudly supporting the Mackay community, our friendly team is here to provide compassionate, personalised care for patients of all ages.

We are located at 142 Nebo Road, Mackay

Call us on 07 4957 6999 or visit our website at www.mackayfamily.com.au

We look forward to welcoming new patients and continuing to care for our valued Mackay community.

Address

Nebo Road
Mackay, QLD
4740

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 9am - 1pm
Sunday 9am - 1pm

Telephone

+61749576999

Website

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