09/10/2026
When someone has complex support needs, there may be several people involved in their care.
This can include family members, support workers, allied health professionals and other providers.
When different people are involved, clear communication is important.
Family members may understand the person’s routines, preferences and what helps them feel comfortable. Support workers bring their experience from providing day-to-day support, while allied health professionals can provide guidance around specific needs.
Sharing this information can help create more consistent support that works for the person.
It is also important to understand what is already working instead of starting from scratch. Taking the time to listen to the participant, their family and existing support team can make a real difference.
Good teamwork does not mean everyone needs to do things in exactly the same way. It means everyone understands their role and is working towards the same goals.
For participants and families looking for NDIS support in Preston, Victoria or across Melbourne, KangaCare can work alongside an existing support team to provide personalised, person-centred care.
Follow KangaCare for practical insights on NDIS support, complex care and disability support.