What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Instacare

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We're here to help you get the best out of the NDIS. Using Instacare as your plan manager gives you more choice and control over your NDIS plan. Medical & Health

02/10/2026

A reminder that daylight saving starts soon in some states and territories. Our team is available Monday to Friday, 9am to 5pm AEDT to support you.

23/09/2026

Instacare will be closed on Friday, 25 September 2026 for the Victorian public holiday.⁠ We’ll be back and ready to assist you on Monday, 28 September during our usual hours.

04/06/2026

Instacare will be closed on Monday, 8 June 2026 for the public holiday.

We’ll be back and ready to assist you on Tuesday, 9 June during our usual hours.

02/04/2026

Our Easter public holiday hours are listed below.

Closed: Friday, 3 and Monday, 6 April, 2026
Open: Tuesday, 7 April 2026

Wishing you an enjoyable long weekend.

25/01/2026

Our office will be closed on Monday, 26 January 2026 for the public holiday. We’ll return on Tuesday, 27 January, ready to assist you during our normal hours.

22/12/2025

We’ll be taking a short break for the public holidays:
- Thursday, 25 December 2025
- Friday, 26 December 2025
- Thursday, 1 January 2026

We’re here to help during our regular hours on all other business days throughout the festive season, though with a reduced team so everyone can enjoy a well-earned break. Claims will still be processed as usual, but phone and email responses might take a little longer in this period. From the whole Instacare team – have a wonderful holiday season!

06/06/2025

Please note that we will be closed on Monday, 9 June 2025 in observance of the public holiday. We'll be back to assist you on Tuesday, 10 June 2025 during our regular operating hours.

04/06/2025

Manage your NDIS funding on the go with the InstaApp! 📲

✔️ Check your plan and budgets
✔️ Track payments and spending
✔️ Upload invoices in a few clicks
✔️ Get real-time updates

All in one place and free for our plan managed clients!

To learn more about the InstaApp, visit: https://instacare.com.au/instaapp-registration

02/04/2025

This year, we’re proud to be acknowledging and celebrating World Autism Understanding Day 2025. Small changes in the way we listen, communicate, and create spaces can make a big difference in fostering inclusion. 💙

To learn how you can be more autism-friendly, check out the resources and suggestions from the Autistic community at: aspect.org.au/waud

Address

Level 1, 700 Springvale Road, Mulgrave
Melbourne, VIC
3170

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+611300002221

Website

http://www.instacare.com.au/

Alerts

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Contact The Practice

Send a message to Instacare:

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