17/09/2026
300 reviews. Still 5.0 stars ⭐⭐⭐⭐⭐
This week, A Better Ear reached a milestone we’re enormously proud of: 300 Google reviews, with a 5.0-star rating.
But the number isn’t really the part that matters most to us.
It’s what people say.
They tell us they felt welcome. That they were listened to. That their assessment was thorough. That things were explained clearly. That they felt comfortable and never pressured. And, most importantly, that better hearing has made a genuine difference in their lives and their relationships.
That is exactly what we set out to create when Penelope and I opened A Better Ear in February 2019.
We had a pretty simple idea: build an independent hearing clinic around person-centred care, clinical quality and genuine human connection, and trust that if we looked after people properly, the community would look after us.
Seven and a half years later, I think these 300 reviews say more about whether that idea worked than any marketing campaign ever could.
It has also reinforced our belief in grassroots marketing: being part of our local community, building relationships, earning referrals and giving people experiences they genuinely want to tell others about.
And none of that happens without a team pulling in the same direction. A huge thank you to Tracie and Amanda for the care, warmth and professionalism they bring to A Better Ear every day. Penelope and I appreciate enormously what you both contribute.
And to every person who has trusted us with their hearing care, recommended us to a friend or family member, or taken a few minutes to leave one of those 300 reviews, thank you.
This one means a lot. 💛
