Big Mike's Batteries & Mobility Scooters

07/10/2026

Sometimes You Just Do What You Can.

This morning was a little different for the team at Big Mikes FNQ Mobility. We met a young girl who needed a wheelchair to help her get to school and participate more independently in everyday life.

Unfortunately, her family is currently unable to access the funding needed to purchase the equipment she requires. We had a wheelchair available. So we gave it to her. No invoice. No sale. No strings attached.

We want to be very clear that this chair is not the ideal long-term clinical solution for her. It is larger than we would normally want and, with appropriate funding available, we would always recommend that a young person's wheelchair be properly assessed, trailed and prescribed to meet their individual needs.

But sometimes there is a difference between the perfect solution tomorrow and something that can make life a little better today.

For this young lady, this chair means she can get to school more easily, participate more, and have a little more independence while her family works towards obtaining the appropriate long-term solution.

And sometimes that's enough reason to help. We're not sharing this for a pat on the back. We're sharing it because behind all the equipment, funding applications, quotations and paperwork are real people who simply want to get on with their lives.

Today, an unused wheelchair found someone who needed it. And seeing the smile that came with it reminded our team why we do what we do.

01/10/2026

“I KNOW I NEED SOMETHING… I JUST DON’T KNOW WHAT.”
You'd be surprised how often we hear this at Big Mikes FNQ Mobility. And our answer is always the same: That’s perfectly okay.
You don't need to know which wheelchair. You don't need to know which mobility scooter. You don't need to understand every seating option, specification or technical term. That's what we're here for.

Tell us what's becoming difficult. Tell us what you'd like to be able to do. Tell us what you've tried before. And most importantly, tell us what you want to achieve. We'll listen, ask questions and help work through the options with you, your family, your OT or your Support Coordinator.

Sometimes the answer is new equipment. Sometimes it's a trial of several different options. Sometimes something you already own simply needs an adjustment or repair. And occasionally, the best advice we can give is: “Don't buy that — it's not right for you.”
We'd much rather lose a sale than sell somebody the wrong equipment. Because at Big Mikes, we're not interested in simply getting something out the door. We're interested in getting it right.
With local teams in Cairns and Townsville, equipment trials, experienced product specialists and our own repair and service capabilities, we're here before, during and after the decision.
So whether you're a customer, family member, Occupational Therapist or Support Coordinator, you don't need to come to us with the answer. Just bring us the problem.
We'll help you work towards the solution.

22/09/2026

THE SALE IS THE EASY PART…

Anyone can sell you a wheelchair, mobility scooter, lift chair or piece of Assistive Technology.
But what happens after you take it home?
What happens when something needs adjusting?
What happens when you need a spare part?
What happens when something stops working?
Or when your needs change six months down the track?
That’s when your choice of supplier really matters.
At Big Mikes FNQ Mobility, we don't want to simply sell you a piece of equipment and wave goodbye.

With local teams in Cairns and Townsville, we provide equipment trials, experienced advice, delivery and setup, servicing, repairs, adjustments and ongoing support. And if you're an Occupational Therapist or Support Coordinator, we're here for you too.
Have a tricky client?
Not sure which equipment might work?
Need to organise a trial?

Have equipment that needs repairing — even something we didn't originally supply?
Give us a call. That's what we're here for.
We won't always have the answer immediately, but we'll listen, investigate and do our best to find one.
Because we've always believed that good service isn't measured by what happens when everything goes right.
It's measured by what happens when something goes wrong.

That's why our motto remains:
“We want to get it right the first time.”

Cairns & Townsville
Sales | Trials | Repairs | Servicing | Ongoing Support

Big Mikes FNQ Mobility — local people looking after local people.

And remember…

Life's too short for bad advice… and flat scooter batteries.

09/09/2026

ANYONE CAN LOOK GOOD WHEN EVERYTHING IS GOING RIGHT…

But what happens when something goes wrong?
Your power wheelchair suddenly decides Monday morning is an excellent time to stop cooperating. Your mobility scooter develops a noise that can only be described as… “That definitely wasn't there yesterday.”
A part breaks. Something needs adjusting. Or the equipment simply isn't working the way you expected.

That's when you discover something pretty important:
YOU DIDN'T JUST BUY THE EQUIPMENT — YOU CHOSE THE PEOPLE STANDING BEHIND IT, LOCAL PEOPLE, LOCAL BUSINESS.

At Big Mikes FNQ Mobility, we believe that's one of the biggest reasons to choose a local Assistive Technology provider. Because mobility equipment isn't something you buy, use for a while and throw away when there's a problem. PEOPLE RELY ON IT.

For some of our customers, a wheelchair isn't just a wheelchair.
It's how they get around their home. It's how they go to work.
It's how they see friends and family. It's how they participate in their community. It's independence.

So when something goes wrong, hearing…
"Please submit an online support request and allow 7–10 business days for a response…" OR "we will need to send it down to our Head Office" OR "we don't have any service technicians"
OR "its broken we can just sell you a new one" isn't particularly helpful.

At Big Mikes, you can:
Pick up the phone and call us
Walk into our Cairns or Townsville store.
Talk to our workshop and service team.
Speak with people who actually know mobility and Assistive Technology.
Have equipment assessed, adjusted, serviced and repaired.
And sometimes the answer might be simple. Sometimes it won't be. Sometimes we'll need parts. Sometimes we'll need to talk with the manufacturer or supplier. And occasionally we'll all stand around the equipment scratching our heads thinking…
“Well… that's a new one.”

But here's what matters:
WE'LL WORK WITH YOU TO FIND A SOLUTION.
That's what local service means to us. It doesn't mean we'll never have a problem. No business can honestly promise that.
It means when there IS a problem, we don't disappear. We're here.
Before the sale. During the sale. And importantly — after the sale.

That's also why we take so much time at the beginning to ask questions, involve OTs, carers and support people where appropriate, trial equipment and make sure we're recommending the right solution. Because our motto isn't:
“Let's sell something and see how we go.”

It's: “WE WANT TO GET IT RIGHT THE FIRST TIME.”

And if something does go wrong afterwards? We want the opportunity to help make it right. That's the kind of relationship we're trying to build with our customers throughout North Queensland.

Not simply: Supplier → Customer → Invoice.

But: PEOPLE HELPING PEOPLE.

Because ultimately, Assistive Technology isn't really about equipment. It's about helping people remain independent, comfortable, mobile and involved in the life they want to live. And we think that's worth doing properly.

BIG MIKES FNQ MOBILITY — CAIRNS & TOWNSVILLE

Mobility & Assistive Technology
Mobility Scooters
Wheelchairs
Seating & Pressure Care
Beds, Chairs, Daily Living Aids & a full range of Incontinence Aids
Servicing & Repairs
Equipment Trials & Advice
Local people. Local knowledge. Local support.

Looking for new equipment? Need something repaired? Or simply need some advice? Come in and have a chat with the Big Mikes team.
The kettle's usually on.
DON'T JUST ASK WHAT YOU'RE BUYING.
ASK WHO WILL BE THERE IF SOMETHING GOES WRONG.

Big Mikes FNQ Mobility
We want to get it right the first time.

07/09/2026

MONDAY – 5 DAYS TO GO! 🚤🎉

The countdown is officially ON! Only 5 days until the North Star Suzuki Marine Grand Opening! Come check out the new store, meet the crew and enjoy a huge morning of boats, giveaways, specials and more! 🌊

03/09/2026

THE EQUIPMENT MIGHT COME OUT OF A BOX… BUT THE SOLUTION SHOULDN’T.

Two people can walk into Big Mikes FNQ Mobility looking for exactly the same thing… And walk out with two completely different solutions.
Why? Because people are different.
Seems fairly obvious when you say it like that, doesn't it?
But when it comes to mobility and Assistive Technology, it's easy to start thinking about products instead of the person who actually has to use them.

At Big Mikes, we'd rather start with a different question:
“WHAT DO YOU NEED TO BE ABLE TO DO?”
Not…
"What can we sell you today?"
Because knowing the specifications of a wheelchair, scooter, lift chair or piece of Assistive Technology is important.

But understanding the PERSON using it is even more important.
Where do you live?
Where do you want to go?
What are you having difficulty doing?
What equipment are you currently using?
What's working?
What's driving you absolutely bonkers?
What does your OT recommend?
What matters most to you?

Sometimes the answer is a new piece of equipment.
Sometimes it's a different piece of equipment.
Sometimes what you've already got simply needs an adjustment or repair.
And sometimes…
The answer isn't what any of us expected when the conversation started.
That's why we believe local service matters.
At Big Mikes FNQ Mobility, you can come in and actually talk to someone.

Trial equipment.
Check sizing and setup.
Involve your Occupational Therapist, carers or support people.
Talk to people who understand servicing and repairs.
Ask questions.
Have a cuppa.
And yes…
You are completely allowed to sit on three different chairs, drive four scooters and then announce:

“I liked the first one.”
We'll survive.
Because we'd much rather take the time to help you make the right decision than rush you into the wrong one.

Our motto is: “WE WANT TO GET IT RIGHT THE FIRST TIME.”

And that's more than choosing the right brand or model.
It's about finding the right solution for the individual person.
Because Assistive Technology isn't really about wheelchairs, scooters, chairs or equipment.
It's about what that equipment allows someone to do.

Get outside.
Visit friends.
Go shopping.
Move around their home.
Be more comfortable.
Maintain their independence.
And simply get on with living their life.
That's the bit that matters.

We're a local North Queensland business with teams in Cairns and Townsville, and we're proud to support individuals, families, Occupational Therapists, Support Coordinators and other health professionals throughout our region.

Assistive Technology & Mobility Equipment
Mobility Scooters
Seating & Pressure Care
Servicing & Repairs
Equipment Trials & Advice
Cairns & Townsville

So before you simply click “BUY NOW”…
COME AND HAVE A CONVERSATION.
You might leave with something completely different from what you expected. You might even leave with nothing.
But hopefully, you'll leave knowing you've been given good advice.

Big Mikes FNQ Mobility
LOCAL PEOPLE. REAL ADVICE. ONGOING SUPPORT.
We want to get it right the first time.

Need equipment, repairs or simply some advice? Give the Big Mikes team a call or come in and see us.

30/08/2026

SOMETIMES THE BEST THING WE CAN SELL YOU… IS NOTHING AT ALL.

Yep. We probably need to explain that one. At Big Mikes FNQ Mobility, we're obviously a business. We sell mobility and Assistive Technology equipment. But we don't believe our job is to sell you something just because you walked through the door.

Our job is to help you find the RIGHT solution. And occasionally that means saying:

“No, we don't think that's right for you.”
“You probably don't need to spend that much.”
“Let's try another option first.”
Or even…
“What you've already got might be perfectly fine — let's see if we can adjust or repair it.”

Probably not something they teach on Day One at Sales School. But that's how we believe Assistive Technology should be supplied.
BECAUSE THIS EQUIPMENT MATTERS.

The wrong wheelchair can affect comfort, positioning and independence. The wrong mobility scooter might be completely unsuitable for where you actually need to use it. The wrong seating solution can create more problems than it solves. And sometimes the most expensive option simply isn't the best option.
That's why we ask questions.
Lots of them sometimes!

Where will you use it?
What do you need it to do?
What's important to you?
What isn't working with your current equipment?
Can we trial something first?

Because we'd rather spend a little more time getting it right today than have you come back in three weeks saying:
"Mike… this thing is useless."

Our motto at Big Mikes has always been:
“WE WANT TO GET IT RIGHT THE FIRST TIME.”

That isn't just a catchy line. It's how we want our team to approach every person who comes through our doors. Whether you're purchasing privately, working with an Occupational Therapist, accessing funded equipment, looking for a repair, or simply trying to understand what options are available…
COME AND TALK TO US.

We're local.
We're in Cairns and Townsville.
We have real people you can speak with.
We have technicians who can repair and service equipment.
And importantly…
We're interested in looking after you AFTER the sale as well as BEFORE it.

Because we'd much rather have you leave Big Mikes saying:
“They actually took the time to help me.”
…than simply:
“They sold me something.”

BIG MIKES FNQ MOBILITY
Assistive Technology & Mobility Equipment
Mobility Scooters
Seating & Pressure Care
Servicing & Repairs
Equipment Trials & Advice
Cairns & Townsville

Before you buy your next piece of mobility or Assistive Technology equipment, come in and have a conversation with us.
Ask questions.
Trial equipment.
Get some advice.
We'll even put the kettle on.

BUYING LOCAL ISN'T JUST ABOUT SUPPORTING A LOCAL BUSINESS.
IT'S ABOUT HAVING A LOCAL BUSINESS SUPPORTING YOU.

Big Mikes FNQ Mobility
We want to get it right the first time.

26/08/2026

THE SALE ISN’T THE END OF THE RELATIONSHIP… IT’S ACTUALLY THE BEGINNING.

Buying mobility or Assistive Technology equipment isn't quite the same as buying a toaster.
Although, to be fair…
We've never been called out because someone's toaster stopped halfway to the shops. When you rely on equipment every day for your mobility, independence, comfort or safety, what happens after you buy it can be just as important as choosing it in the first place.
That's why at Big Mikes FNQ Mobility, we believe in something that's becoming increasingly rare:

AFTER-SALES SERVICE.

When you purchase equipment from us, we don't suddenly forget who you are once the invoice is paid.
We're still here.
Need a repair? Talk to us.
Something needs adjusting? Talk to us.
Your needs have changed? Let's look at it.
Scooter, power chair, manual wheelchair or any other bits of assistive equipment you may have not behaving itself? Bring it in or give us a call.
Not sure whether something is working correctly?
Pick up the phone.
And sometimes you don't even know what the problem is. "It's making a funny noise."

That's okay.
Our technicians speak fluent squeak, clunk, rattle and that-noise-it-definitely-didn't-make-yesterday.
But underneath the humour is something we take very seriously.
People rely on this equipment.
A wheelchair isn't simply a product.
A mobility scooter isn't simply a product.
A lift chair, walker, shower chair or piece of pressure care equipment isn't simply a product.
For many people, it's part of how they live their life, maintain their independence and stay connected with their community.
And that's why having someone LOCAL standing behind your equipment matters.

At Big Mikes FNQ Mobility, you can actually:
Call us
Walk through our door
Talk to our technicians
Speak with people who understand Assistive Technology
Trial equipment
Have equipment serviced and repaired
And yes… we'll probably offer you a cuppa while we figure it out.
We're a North Queensland business.
Our people are here.
Our workshops are here.
And most importantly…
WE'RE STILL HERE AFTER THE SALE.

We've been helping North Queenslanders with their mobility and Assistive Technology needs since 2017, and our philosophy remains pretty simple:
“We want to get it right the first time.”
And if something needs attention afterwards?
We want to help with that too.

CAIRNS & TOWNSVILLE
Mobility & Assistive Technology
Servicing & Repairs
Mobility Scooters
Seating & Pressure Care
Equipment Trials & Advice
Good old-fashioned local service

Need new BBM Power Equipmentment? Need something repaired? Or just need some advice?
Give the team at Big Mikes FNQ Mobility a call or come in and see us.
Because buying local isn't just about where you buy it.
It's about who's still there when you need them.
Big Mikes FNQ Mobility
We want to get it right the first time.

23/08/2026

WHY TRUST A LOCAL MOBILITY & ASSISTIVE TECHNOLOGY PROVIDER?

Because when it comes to your independence, comfort and safety…

Who you buy from can be just as important as what you buy.

At Big Mikes FNQ Mobility, we're a local North Queensland business.

Our team lives here.
Our families live here.
Our customers live here.

And when the phone rings six months after we've supplied a piece of equipment…

We still answer it.

That might sound like a small thing — but in Assistive Technology, it's incredibly important.

A wheelchair may need adjusting.

A mobility scooter may eventually need servicing.

Seating needs can change.

Equipment sometimes breaks down.

And occasionally you simply need to speak to someone who knows the equipment and can give you some good old-fashioned advice.

That's where choosing "LOCAL" really matters.

At Big Mikes, we're not interested in simply putting a box across the counter and saying:

"Good luck… instructions are somewhere inside!"

We want to understand "YOU".

How will the equipment be used?

Where will it be used?

What challenges are you trying to overcome?

Is there a better option?

And most importantly…

"Is this actually the right equipment for you?

Because our motto has always been:

“We want to get it right the first time.”

We're certainly not perfect — nobody is.

But if something isn't right, "we're here."

You know where to find us.

You can call us.

You can visit us.

And you'll speak with real people who genuinely want to help find a solution.

That's the difference between simply "buying equipment" and having a "local team standing behind it."

When you support Big Mikes, you're also supporting:

Local jobs
Local families
Local Traineeships, skills and knowledge
Local servicing and repairs
And a North Queensland business that has been helping people maintain their independence since **2017**.

So whether you're an individual, family member, Support Coordinator, Occupational Therapist or other health professional…

**Give your local team a chance.**

Come in. Have a chat. Ask questions. Trial equipment. Pick our brains.

We'll even make you a cuppa.

Because we don't just want to make a sale.

We want to become the people you know you can call when you need help.

**Big Mikes FNQ Mobility — Cairns & Townsville**

Assistive Technology
Mobility Equipment
Servicing & Repairs
Trials, Advice & Ongoing Support

**LOCAL PEOPLE. LOCAL KNOWLEDGE. LOCAL SUPPORT.**

**Big Mikes FNQ Mobility**
*We want to get it right the first time.*

**Thinking about new equipment, or need help with what you've already got? Give the Big Mikes team a call or drop in and see us.**

21/08/2026

**ONLINE MIGHT BE CHEAPER… BUT WHAT HAPPENS WHEN THE BOX ARRIVES?**

These days, you can buy almost anything online — including mobility and assistive technology equipment.

And sometimes the price looks pretty tempting. But when it comes to equipment that affects your mobility, independence, comfort and safety, there’s a little more to consider than who has the cheapest price.

At Big Mikes FNQ Mobility, we believe there’s real value in buying "LOCAL".

Why?

Because a website can sell you a wheelchair…

But we can help make sure it’s the RIGHT wheelchair.

A website can send you a mobility scooter…

But we can help you choose one that actually suits where and how you’ll use it.

A website can deliver a shower chair…

But we can help make sure the size, height and setup are right for the person using it.

And if something goes wrong six months down the track?

Well… you can try explaining that strange “clunk… squeak… grind” to an online chatbot.

Or you can call Big Mikes and talk to a real person.

When you choose a local provider, you’re getting more than a piece of equipment.

**Local servicing and repairs**
**Product trials and demonstrations**
**Correct sizing, setup and adjustment**
**Support for OTs and other health professionals**
**Local delivery and assistance**
**After-sales support from people you actually know and care**
And a team that will still be here after the equipment has been delivered.

At Big Mikes FNQ Mobility, our motto is simple:

“We want to get it right the first time.”

Because the cheapest piece of equipment isn’t good value if it’s the wrong equipment.

And supporting a local business means your money stays in our community — supporting local jobs, local families and local services right here in North Queensland.

So before you click “ADD TO CART”…

Maybe give Big Mikes a call first.

You might be surprised at what we can do — and you’ll have the peace of mind of knowing there’s a real team standing behind what you buy.

**Cairns & Townsville**
**Locally owned. Locally supported. Here when you need us.**

Big Mikes FNQ Mobility
Getting it right the first time.

Support local. Buy local. Get supported locally.

And if you know someone looking for mobility or assistive technology equipment, please tag them below or share this post. It might save them from buying the wrong thing in the first place!

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