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Crescent Care Foundation

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Crescent Care Foundation

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Your family shouldn't have to navigate the NDIS alone, or in a language that isn't yours.

NDIS Registered Provider & ACNC Charity, specialising in complex care for CALD communities across Greater Western Sydney.

01/10/2026

From today, if your NDIS plan is being reassessed, message us first. The Letter Check stays open, in English, Arabic and Vietnamese.

New plans and plans reassessed from 1 October 2026 have two budget allocations reset. Supports in the home, community nursing care, personal mobility equipment and Specialist Disability Accommodation are not changing (source: health.gov.au).

Send a photo of the letter to WhatsApp 0404 512 379. Someone at our Liverpool office tells you what it means, the same business day. What a reassessment involves: https://crescentcare.org.au/blog/ndis-support-needs-assessment-what-to-expect?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_letter_check&utm_content=sep-22_en_static

ابتداءً من اليوم، إذا كان الـNDIS يعيد تقييم خطتك، راسلنا أولاً. أرسل لنا صورة الرسالة على واتساب، ونشرحها لك بالعربية.

Từ hôm nay, nếu kế hoạch NDIS của bạn đang được đánh giá lại, hãy nhắn cho chúng tôi trước. Chụp hình lá thư gửi qua WhatsApp, chúng tôi sẽ giải thích bằng tiếng Việt.

Send the photo on WhatsApp, or comment LETTER, رسالة or THƯ and we will message you.

30/09/2026

Half an allocation is not half of what you spend. If you were not using all of that allocation, your spending may not fall by half.

From 1 October 2026, for new plans and plans reassessed from that date, the budget allocation for social, civic and community participation is reduced by 50 per cent, and capacity building daily activities by 10 per cent. Everyone else from 1 February 2027, at plan renewal.

health.gov.au says this will not necessarily result in a 50 or 10 per cent reduction in how much you spend, because people may not be using all of their allocation.

How to tell: look at what you actually used from those two budgets, not what was allocated.

What a reassessment involves: https://crescentcare.org.au/blog/ndis-support-needs-assessment-what-to-expect?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_letter_check&utm_content=sep-20_en_reel

Not sure where to look? Send a photo of your NDIS letter to WhatsApp 0404 512 379, or comment LETTER and we will message you.

29/09/2026

Tracheostomy. Ventilator. PEG feeding. Catheter care. Bowel care. Seizure management.

If someone in your family needs one of these, you may have rung a provider who went quiet when you said the word. Or one who said maybe, and never called back.

So here are the words, said plainly. Our Liverpool team supports people at home with each of these needs, in English, Arabic, Vietnamese, Dari and Turkish.

We are registered for high intensity support, and you can check the register yourself. Search NDIS Provider No. 4050154538 on the NDIS Commission provider register before you trust us.

What high intensity support covers, and how to start: https://crescentcare.org.au/high-intensity-support?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_trust&utm_content=sep-19_en_static

Tell us which of the six your family needs on WhatsApp 0404 512 379, or comment COMPLEX and we will message you.

28/09/2026

If your NDIS plan is not being reassessed, nothing changes for you on Thursday 1 October.

Here is who the change reaches, and when:

1. New plans and plans reassessed from 1 October 2026. Two budget allocations are reset for these plans.
2. Everyone else, from 1 February 2027, when the plan is renewed. It rolls out progressively over 12 months.
3. Either way, you can ask for a plan variation within 90 days of the new support determination applying to you.

Source: health.gov.au.

Our free workbook, Before your plan is reassessed, covers what stays the same and the 90 days after: https://drive.google.com/file/d/1okU67BQETEM4-i7ICV1Yii0QdfWCHOvD/view?usp=sharing

Not sure which group you are in? Send a photo of your NDIS letter to WhatsApp 0404 512 379, or comment LETTER and we will message you.

26/09/2026

Share this with someone who needs it. Our Liverpool office works in Dari and Turkish.

If you know a family who speaks Dari or Turkish and has a question about the NDIS, send them this post. They can write to us in their own language on WhatsApp, and a real person answers the same business day. For any other language, we arrange an interpreter through TIS National on 131 450.

اگر کسی را می‌شناسید که دری صحبت می‌کند، این پست را برایش بفرستید.

Türkçe konuşan birini tanıyorsanız, bu gönderiyi ona iletin.

How we work with interpreters: https://crescentcare.org.au/blog/ndis-interpreters-support-in-your-language?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_community&utm_content=sep-16_fa-tr_static

Tap share and send it to the one person you thought of. Or comment DARI or TURKCE and we will message you.

25/09/2026

المترجم مجاني.

عندك اجتماع أو مكالمة مع الـNDIS؟ اطلب مترجماً من البداية، ولن تدفع شيئاً، بحسب موقع ndis.gov.au. رقم خدمة TIS National هو ‎131 450.

من فضلك لا تطلب من أولادك أن يترجموا لك، ففي هذا الاجتماع كل كلمة مهمة.

فريقنا في ليفربول يتكلم العربية. راسلنا على واتساب ونشرح لك خطوة بخطوة كيف تطلب المترجم، أو اكتب «مترجم» في التعليقات وسنراسلك.

Interpreters are free.

Got a meeting or a call with the NDIS? Ask for an interpreter at the start. It costs you nothing (source: ndis.gov.au). TIS National is 131 450.

Please do not ask your children to interpret. In this meeting, every word matters.

اقرأ المزيد (بالإنجليزية) / Read more: https://crescentcare.org.au/blog/ndis-support-for-arabic-speakers-in-sydney?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_community&utm_content=sep-15_ar_static

Our Liverpool team speaks Arabic. Message us on WhatsApp and we will walk you through the request, or comment INTERPRETER and we will message you.

24/09/2026

Prayer times move. So does our roster.

Prayer times shift through the year, so a support worker's start time should shift with them. We plan the roster around it, not the other way round.

Wudu is not a wash. Halal is not a preference. Ramadan is planned weeks ahead, not during. And if you ask for a female worker for personal care, you get one.

Our Liverpool office has Arabic speaking staff. Ask us which dialects, it is a fair question.

أوقات الصلاة تتغير، وجدول عملنا يتغير معها. راسلنا بالعربية على واتساب.

What to ask any provider, in full: https://crescentcare.org.au/blog/ndis-support-for-arabic-speakers-in-sydney?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_community&utm_content=sep-13_en_reel

Message us on WhatsApp and tell us your family's routine. Or comment ROSTER and we will message you.

23/09/2026

Holding SDA or SIL funding with nowhere to use it? We have homes in West and South-West Sydney ready to move into.

Every home is on one page, with its street address, its design category (High Physical Support or Improved Liveability) and when it is available. You can check the suburb and the drive before you call anyone.

Our support team comes with the home from the first day. The team is bilingual and bicultural, with particular depth for Arabic speaking families.

If you are wondering about 1 October: Specialist Disability Accommodation is one of the supports health.gov.au lists as not changing.

See every home and make an enquiry here: https://crescentcare.org.au/sda-sil-homes?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_homes&utm_content=sep-12_en_carousel

Comment HOMES and we will message you the page.

22/09/2026

Cabramatta. Fairfield. Liverpool. Chúng tôi ở ngay đây.

Bạn có thắc mắc về NDIS cho bản thân hay cho người thân trong gia đình bạn? Bạn không cần đợi con cháu dịch giùm. Nhân viên của chúng tôi nói tiếng Việt.

Văn phòng của chúng tôi ở Level 1/244 Macquarie St, Liverpool. Số đăng ký nhà cung cấp NDIS: 4050154538.

Nhắn WhatsApp cho chúng tôi, có người trả lời trực tiếp ngay trong ngày làm việc. Hoặc bình luận CHÀO để chúng tôi nhắn cho bạn.

Cabramatta. Fairfield. Liverpool. We are right here.

Have an NDIS question for yourself or someone in your family? You do not need to wait for your children to translate. Our staff speak Vietnamese.

Our office is at Level 1/244 Macquarie St, Liverpool. NDIS Provider No. 4050154538.

Xem thêm (tiếng Anh) / More: https://crescentcare.org.au/ndis-provider/cabramatta?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_community&utm_content=sep-11_vi_static

Message us on WhatsApp and a real person answers the same business day. Or comment CHAO and we will message you.

21/09/2026

Before a reassessment, most people describe their best week. Write down your hardest one instead.

When a stranger asks how you are managing, you say you are managing. A plan built on a good week will not fit a hard one.

Four things to write down before the meeting:
1. Your hardest week, not your average one
2. What your family does unpaid, including prompting, reminding and supervising
3. What stopped working this year
4. What you would need to be safe

From 1 October 2026, some budget allocations change for new plans and for plans reassessed from that date (source: health.gov.au).

Our free workbook, Before your plan is reassessed, has space to write down all four. Download it here: https://crescentcare.org.au/?utm_source=facebook&utm_medium=organic_social&utm_campaign=sep26_workbook&utm_content=sep-09_en_carousel

Or comment WORKBOOK and we will message you the link.

Address

Level 1, 244 Macquarie Street
Sydney, NSW
2170

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.crescentcare.org.au/

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