First-Aid Counselling

03/06/2026

This past Saturday, the First-Aid Counselling team had the opportunity to engage directly with members of the public at Rail Park Mall in Gaborone.

While the objective was to raise awareness about our services, the experience also gave us valuable insight into the needs of the communities we serve.

One theme emerged consistently throughout the day: parents.

Many parents approached us looking for ways to better support their children. Some were seeking practical tools and resources they could use at home, while others were interested in counselling services that their children could access directly.

These conversations reminded us that mental health support is not only sought by individuals. It is often sought by families who are trying their best to support the people they love.

As we continue to grow, we remain committed to developing solutions that are accessible, relevant, and responsive to the needs of our communities.

Thank you to everyone who stopped by our stall, asked questions, shared their experiences, and took the time to learn more about mental wellbeing.

Every conversation helps us build better solutions.

01/06/2026

As part of the Orange Botswana digital ecosystem, First-Aid Counselling had the privilege of engaging with the people of Natale, Botswana, during the World Telecommunication and Information Society Day celebrations.

The event provided an opportunity to showcase our solution to the Honourable Minister of Communications and Innovation, David Tshere, industry leaders, and members of the Natale community.

One of the most valuable insights from the day was seeing the impact of localisation firsthand.

When residents learned that First-Aid Counselling is available in local languages, the response was immediate. The platform felt familiar, accessible, and relevant to their everyday lives.

This reinforces a principle that guides everything we do:

Mental health support should not only be available. It should be understandable, relatable, and accessible to the people it is designed to serve.

As we continue to grow, we remain committed to developing solutions that meet people where they are, in a language they understand, and through platforms they already use.

Because meaningful innovation begins with understanding the people you serve.

13/04/2026

🚨 CALL FOR VOLUNTEERS | HEALING CIRCLES BY FIRST-AID COUNSELLING

We are building something powerful.

Healing Circles is a community-driven mental health movement focused on breaking stigma, educating communities, and creating safe spaces for real conversations.

Now, we are expanding and we are looking for the right people to step into purpose.

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🌍 COMMUNITY OUTREACH CO-FACILITATOR

You are the voice in the crowd.

You can:

• Command attention in busy environments
• Simplify mental health into real, relatable conversations
• Engage people who did not even know they needed this

You are confident, charismatic, outspoken, and sharp on your feet.

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⚡ YOUTH FACILITATOR

You connect where it matters most with the next generation.

You can:

• Lead interactive, engaging sessions with young people
• Break down complex topics into language they understand
• Create energy, trust, and openness in the room

You are energetic, expressive, patient, and deeply relatable.

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📱 SOCIAL MEDIA COORDINATOR (DIGITAL OUTREACH)

You amplify the movement.

You can:

• Turn mental health into powerful digital content
• Create reels, posts, and conversations that actually connect
• Stay consistent and relevant online

You are creative, detail-oriented, and understand how people engage online.

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🔑 WHAT THIS IS ABOUT

This is not just volunteering.

This is about:

• Changing how communities understand mental health
• Being part of a growing national movement
• Building something that will outlive all of us

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📍 WORKING STYLE

Hybrid (Virtual and on ground - primarily Gaborone and surrounding areas)
2 to 3 days per week for outreach plus ongoing digital engagement

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📩 HOW TO APPLY

Send your application to [email protected]

Include:

• The role you are applying for
• A background in psychology, social work, counselling or trained mental health basics
• A short message on why you feel called to this work

🗓 Application Deadline: 24 April 2026

06/03/2026

We’ve officially reached 100,000 users in Botswana.

What started as a simple idea: making mental health support more accessible through digital platforms, has now reached thousands of people across the country.

Behind that number:

- People seeking guidance
- People taking steps toward healing.

This milestone reminds us why the work matters.

Mental health support should be accessible, anonymous and available when people need it most. Technology simply allows us to bring that support closer to everyday life.

To everyone who has trusted the platform, partnered with us, or supported the vision, thank you.

We’re just getting started.

13/02/2026

❤️ 𝗩𝗔𝗟𝗘𝗡𝗧𝗜𝗡𝗘’𝗦 𝗚𝗜𝗩𝗘𝗔𝗪𝗔𝗬 𝗪𝗜𝗡𝗡𝗘𝗥 ❤️

Thank you to everyone who participated and explored 𝗙𝗔𝗖 via *𝟮𝟭𝟳 # 🙌

We’re excited to announce that the winner of the romantic night away for two in Gaborone is:

🎉 Kamogelo S. Majafe 🎉

𝗣𝗹𝗲𝗮𝘀𝗲 𝗗𝗠 𝗙𝗶𝗿𝘀𝘁-𝗔𝗶𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗹𝗶𝗻𝗴 𝗯𝘆 𝟭𝟭:𝟬𝟬 𝗔𝗠 tomorrow (Saturday) to claim your prize.

𝗛𝗮𝗽𝗽𝘆 𝗩𝗮𝗹𝗲𝗻𝘁𝗶𝗻𝗲’𝘀 𝗗𝗮𝘆 ❤️

𝗜𝗻𝘀𝘁𝗮𝗻𝘁, 𝗮𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗹𝗲, 𝗮𝗻𝗼𝗻𝘆𝗺𝗼𝘂𝘀 𝗺𝗲𝗻𝘁𝗮𝗹-𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗿𝗲𝗺𝗮𝗶𝗻𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗯𝘆 𝗱𝗶𝗮𝗹𝗶𝗻𝗴 *𝟮𝟭𝟳 # 𝗼𝗻 𝗢𝗿𝗮𝗻𝗴𝗲.

10/02/2026

❤️ 𝗩𝗔𝗟𝗘𝗡𝗧𝗜𝗡𝗘’𝗦 𝗚𝗜𝗩𝗘𝗔𝗪𝗔𝗬 - 𝗚𝗔𝗕𝗢𝗥𝗢𝗡𝗘 ❤️

This Valentine’s, 𝗙𝗶𝗿𝘀𝘁-𝗔𝗶𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗹𝗶𝗻𝗴 (𝗙𝗔𝗖) is giving one lucky couple 𝗮 𝗿𝗼𝗺𝗮𝗻𝘁𝗶𝗰 𝗻𝗶𝗴𝗵𝘁 𝗮𝘄𝗮𝘆 𝗮𝘁 𝗮 𝗽𝗿𝗲𝗺𝗶𝘂𝗺 𝗴𝘂𝗲𝘀𝘁 𝗵𝗼𝘂𝘀𝗲 in Gaborone! (𝘛𝘩𝘦 𝘷𝘦𝘯𝘶𝘦 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘳𝘦𝘷𝘦𝘢𝘭𝘦𝘥 𝘢𝘴 𝘢 𝘴𝘶𝘳𝘱𝘳𝘪𝘴𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘸𝘪𝘯𝘯𝘦𝘳.)

How to enter:
1️⃣ Dial *𝟮𝟭𝟳 # (𝗼𝗻𝗹𝘆 𝗼𝗻 𝗢𝗿𝗮𝗻𝗴𝗲) and explore the 𝗙𝗶𝗿𝘀𝘁-𝗔𝗶𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗹𝗶𝗻𝗴 (𝗙𝗔𝗖) platform.
2️⃣ 𝗜𝗻 𝗢𝗡𝗘 𝗰𝗼𝗺𝗺𝗲𝗻𝘁, tag your Valentine and comment with the 𝗻𝘂𝗺𝗯𝗲𝗿 𝗼𝗳 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 the platform.
3️⃣ Like our page.

🗓️𝗪𝗶𝗻𝗻𝗲𝗿 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗱: 𝗙𝗿𝗶𝗱𝗮𝘆

FAC provides instant, affordable, anonymous mental-health support.

𝗧’𝘀 & 𝗖’𝘀 𝗮𝗽𝗽𝗹𝘆. 𝗣𝗿𝗶𝘇𝗲 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝘀 𝟭 𝗻𝗶𝗴𝗵𝘁 𝗳𝗼𝗿 𝘁𝘄𝗼 𝘄𝗶𝘁𝗵 𝗯𝗿𝗲𝗮𝗸𝗳𝗮𝘀𝘁 𝗶𝗻 𝗚𝗮𝗯𝗼𝗿𝗼𝗻𝗲. 𝗧𝗿𝗮𝗻𝘀𝗽𝗼𝗿𝘁 𝗻𝗼𝘁 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝗱.

26/01/2026

𝗚𝗲𝘁 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗺𝗲𝗻𝘁𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝘂𝗽𝗽𝗼𝗿𝘁.

✅ 3 days 𝗙𝗥𝗘𝗘
💚 Then only P1/day
✔️ No appointments
✔️ No judgement
🔒 100% anonymous

👉 Dial *217 # now (Orange users)

20/08/2025