07/06/2026
The Risks of Relying on AI for Emotional and Relationship Support
As a mental health therapist, I have become increasingly concerned to learn that some clients, students, friends, and members of the public are turning to AI for emotional support and relationship advice when they feel unhappy, distressed, or face personal challenges.
While AI can be a useful tool for gathering information, it worries me that people may rely on it as a substitute for genuine human support. Recent research suggests that AI systems often provide answers that users want to hear rather than challenging unhealthy thinking patterns or offering balanced perspectives. In difficult situations, this tendency can reinforce a person's existing beliefs instead of helping them reflect on their own role, consider alternative viewpoints, or take responsibility for their actions.
I have noticed this tendency in my own experience. For example, when I asked AI for advice about purchasing furniture, I realized that it often appeared focused on pleasing me and validating my preferences rather than providing truly objective, critical, or professional recommendations. If this can happen in something as simple as shopping, I am concerned about the consequences when people seek guidance on relationship conflicts, family issues, emotional distress, or major life decisions.
Counselling and psychotherapy involve much more than giving advice. Trained counsellors, social workers, and mental health therapists are able to assess risk, explore complex emotions, challenge cognitive distortions, recognize unhealthy patterns, maintain ethical standards, and provide individualized support based on a person's unique circumstances. These are areas where AI currently has significant limitations.
For this reason, I strongly encourage individuals who are struggling emotionally, experiencing relationship difficulties, or facing significant life challenges to seek support from qualified mental health professionals rather than relying on AI as their primary source of counselling. Professional counselling provides a safe, ethical, and accountable human relationship that can help people gain insight, develop healthier coping strategies, and navigate challenges without inadvertently complicating the situation.
AI may be a helpful supplement for education, information, or organizing thoughts, but it should not replace the expertise, empathy, and professional judgment of a real counsellor, social worker, or mental health therapist when it comes to mental health and interpersonal relationships.
Social Worker
Certified Counsellor
Clinical Supervisor
A PhD student at Stanford noticed her classmates were asking AI to write their breakup texts. So she ran a study. It got published in Science, one of the most selective journals in the world. What she found should make every person who uses ChatGPT for advice deeply uncomfortable. Her name is Myra C...