09/24/2026
YOU CANNOT DEMAND ATTENDANCE AFTER YOU HAVE BROKEN TRUST.
I don't think we talk enough about the extraordinary amount of trust involved in sending a child to school.
I remember leaving mine at primary school and thinking: You are basically strangers to me, and I'm handing you my child.
I'm trusting you to keep them safe. To notice. To listen before jumping to conclusions. To be fair. To have a conversation before a consequence. And to believe me when I tell you something about the child I've known their entire life.
But the child is trusting too.
They're trusting that when their parent leaves, the adults will look after them. That they'll be listened to. That mistakes won't define them. That somebody will have enough time to notice when something isn't right.
And when that trust is there, attendance is a very different conversation.
The problem comes when things start going wrong.
A child struggles. A parent raises it. School sees something different. Someone feels blamed. Someone becomes defensive. A conclusion is reached too quickly. Another concern goes unheard.
Sometimes the parent gets it wrong. Sometimes the teacher gets it wrong. Sometimes everyone is trying their absolute best.
And sometimes the failure happened much further up the chain — leadership, local authorities, unavailable services, funding, government policy — leaving the people closest to the child without what they need.
But eventually attendance drops.
And suddenly that's the problem we're measuring.
The percentage. The persistent absence. The letters. The parent who needs to “engage”. The child who needs to get through the gate.
What if we're starting at the end of the story?
Before asking “Why isn't this child attending?”, perhaps we need to ask:
“What happened to their trust in going?”
And before asking why a parent isn't getting them through the gate:
“What happened to their trust in sending them?”
Attendance matters. Education matters.
But you cannot rebuild trust by demanding more of the person whose trust has already been damaged.
Attendance might be the number we measure.
Trust might be the thing we should have noticed first.