09/29/2026
A friendly reminder as we head into cold and flu season.
With kids back in school and bugs making their way through households and workplaces, I wanted to share something that’s important to me.
I’m very open about having Crohn’s disease and being immunocompromised. A cold or virus can hit me harder and take longer to recover from. I’ve sometimes been sick for two weeks, and being self-employed, that means cancelled appointments and no income while I recover.
If you’re sick, have been sick recently, or still aren’t feeling well when your 48-hour appointment reminder arrives, please contact me. We’ll figure out together whether we should reschedule. You don’t need to wait for that reminder, either. If symptoms start closer to your appointment, just reach out as soon as you can.
I know my cancellation policy is strict, but illness is an exception. If you’re sick and need to cancel, contact me and I’ll waive the cancellation fee. Please don’t come in sick because you’re worried about being charged.
This is also about looking out for you. When your immune system is busy fighting a cold or flu, give yourself time to rest and recover. If you’re already feeling achy, exhausted or run-down, I don’t want you pushing through a deep or intensive massage. I’d much rather see you when you’re feeling better, comfortable receiving treatment, and able to get the most out of your appointment.
Massage involves close contact. We’re often sharing the same room for an hour, and during parts of your treatment, I’m working just inches from your face. Giving me a heads-up helps protect me, other clients, and the appointments everyone is counting on.
Thank you for understanding and helping me keep the clinic a healthy place for all of us. I really appreciate it!
Mathieu
