Forging Forward Counselling Services

08/31/2026

Job Description

The Client Service Coordinator / Administrative Assistant will work closely with the Client Service Manager in facilitating the business functions of Forging Forward Counselling Services in all office locations (Petawawa Ontario, Pembroke Ontario and Sydney Nova Scotia). This position requires the ability to work from our main office (Petawawa, Ontario) independently with regular communication with the Client Services Manager and Clinical Director/Owner.


Tasks

- Support the Client Service Team in business administration and client services including client intakes, scheduling, invoicing, and responding to client requests.

- Perform file audits, including financial audits.

- Monitor operational budgets, track expenses, and identify variances or financial concerns.

- Perform research related to grants/funding for mental health services and apply to programs when applicable.

- Develop and maintain social media platforms for practice site(s) including creating relevant content and advertisements on a regular basis.

- Update website content as required & design other marketing materials and / or advertisements.

- Perform research on local trends and needs related to mental health and develop reports and action plans for the Client Service Manager and Clinical Director.

- Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating electronic media.

- Communicate effectively with colleagues and peers to provide updates on business operations.

- Process and prepare memos, correspondence, multi-media posts, or other documents.

- Transmit confidential information or documents using a secure electronic device, mail, or facsimile service.

- Participate in monthly team meetings and peer training as well as networking events when required.



Qualifications and requirements

- Post-secondary education in Social Services (SSW), Business Administration, or related/relevant field with background in marketing related to health care.

- Provide a clean, updated Vulnerable Sector Check.

- Clear understanding and demonstration of maintaining confidentiality.

- Understanding of office administration practices and processes.

- Ability to attend physical office location in Petawawa, ON.

- Certification in Mental Health First Aid would be considered an asset or willingness to obtain.

- Bilingualism would be considered an asset.



Competencies

Dependability — Job requires being reliable, responsible, and dependable in fulfilling obligations.

Integrity — Job requires being honest, ethical, and respectful of confidential information.

Self-Awareness — Job requires maintaining professionalism at all times with clients and peers as well as within the community.

Cooperation — Job requires strong interpersonal skills and an ability to work well with others.

Leadership – Job requires strong leadership skills to effectively manage interprovincial operations.

Initiative – incumbent required to work independently with little supervision on required tasks.



Working conditions

Casual position for 15 hours/week. Hours may vary based on need and availability.

In-office position, Petawawa Main Office, schedule to be determined.

This position will require the incumbent to manage their time and responsibilities independently with moderate supervision.



Compensation

The wage will start at $21.00 - $25.00 per hour, based on experience.

Access to free, unlimited, mental health support (EAP)

Priority will be given to members of marginalized and underrepresented community members.



Land Acknowledgement

We acknowledge that the land on which our services are provided is the traditional unceded territory of the Algonquin Anishinaabeg People.



Contact

Please send resumes to Rain Perry-Beaupre, Client Service Manager

Forging Forward Counselling Services

3283 Petawawa Blvd, Petawawa, Ontario K8H 1X8

Phone: 343-544-8143

Email: [email protected]

Website: www.forgingforward.ca

06/02/2026

Job Posting!

Forging Forward Counselling Services has been established for 20+ years. Our staff of Registered Social Workers/Social Service Workers and Registered Psychotherapists offer counselling, trauma therapy, mental health services, parenting counselling support and information, and vocational rehabilitation services. Each counsellor has engaged in a different area of concentration and professional development training. Our counsellors work with adults, children and youth, couples and families with no waitlists and flexible appointment hours. In addition, we have staff trained as Clinical Traumatologists and as a Vocational Rehabilitation Professional.

Forging Forward is currently recruiting four to five Social Service Worker or Social Worker/Psychotherapist to join our practice. This position is available immediately and is a casual part-time position that will lead to a full-time, permanent position as your case load increases.

The candidate must be willing to see clients weekly on a flexible schedule that will include some evenings and some Saturdays. The incumbent must be available to see clients in-person at the physical location and should be available to see clients through virtual or telehealth services.
Responsibilities:
• Provide individual, couple and family counselling
• Provide professional and respectful services in a safe and confidential environment
• Develop customized counselling plans with personalized goals and measurable outcomes
• Use approaches that foster self-determination and promote resiliency
• Offer in-person therapy with occasional phone and video sessions as appropriate
• Manage correspondence and documentation using practice-management software (OWL, Microsoft Teams, etc.) in adherence with the OCSWSSW, CRPO and FFCS employment guidelines.

https://www.forgingforward.ca/

Job Requirements
Qualifications
• Registered Social Worker with the Ontario College of Social Workers and Social Service Workers or prospective regulatory college, i.e. CRPO;
• Minimum of 1 to 2 years of experience working directly with clients in a mental health setting
• Experienced in providing counselling related to stress management, mental health support, relationships, trauma, separation and divorce, and psychosocial needs
• Experience in working with adults, couples, children, youth and families
• Trained and skilled in the use of a variety of modalities such as CBT, DBT, SFT, and trauma therapy
• Experience with handling confidential information
• Additional certification and/or designations would be considered an asset
• Ability to provide a negative vulnerable sector record check
• Proof of professional insurance as well as current registration, in good standing, with the regulatory body.
• Skilled in independent work schedule and activity management
• Able to work as a team in consultation and collaboration
• The ability to offer services in French would be considered an asset

Additional Information
The hourly wage for this position is dependent on credentials (qualified and registered applicants) ranging from $26.50-$50.00+ per hour for 15 – 40 hours per week.
Regular supervision will be provided by a Social Worker with supervision certification in compliance with the OCSWSSW Code of Ethics and CRPO, as part of the employment/contractual benefits.
The successful candidate will be required to maintain a full caseload (TBD) supported by the lead counsellor.
Benefits include: EAP for mental health services, Continued Education (CE) bonus, and flexible work schedule. Employee Medical Plans.
We welcome diversity at FFCS. Priority will be given to qualified applicants who belong to a priority group (ie: minority groups, women, or persons with a disability.)

3283 Petawawa Blvd,
Petawawa, Ontario K8H 1X8
Phone: 613-687-0222 & Fax: 613-631-0324

https://petawawaemployment.ca/job/social-worker-psychotherapist-3/

Forging Forward Counselling Services has been established for 20+ years. Our staff of Registered Social Workers/Social Service Workers and Registered Psychotherapists offer counselling, trauma therapy, mental health services, parenting counselling support and information, and vocational rehabilitati...

05/06/2026

04/29/2026

We are happy to share that we are extending our walk in clinic to be every Thursday (with no current end date). Thanks to all who attend and share our posts :)

04/22/2026

04/15/2026

We are hosting a walk in clinic every Thursday in April, all are welcome in our safe space. Please share and tell your friends, we would love to chat with you!