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We can only make so much of a difference with our own two hands. Education makes that impact exponential.For Episode 173...
07/20/2026

We can only make so much of a difference with our own two hands. Education makes that impact exponential.

For Episode 173 of DentalBytes, Marc joined Dr. F***j Edher at the BC Dental Study Club headquarters for a conversation about building something bigger than yourself.

We talk community, clinical education, leadership, team alignment, healthy competition, work-life balance, evidence-based dentistry, and the ways F***j is using AI to multiply his productivity.

The BC Dental Study Club has now grown to more than 3,500 members, but the real story is the purpose behind that growth: helping clinicians learn together, treat patients better, and feel less alone in the work.


dentistry

Episode 173 goes live Friday, July 24 at 4:00 p.m. PT.

***jEdher

07/10/2026

Dentistry is a people business.

In Episode 172 of DentalBytes, Marc Wagner sits down with Jay Geier, founder of The Practice Growth Institute, for an honest conversation about what truly drives practice growth.

This episode goes far beyond marketing or production numbers. Jay breaks down the human side of running a dental practice — leadership, team training, patient experience, financial discipline, clinical duplication, burnout, and the very real isolation many practice owners face.

One of the biggest takeaways: growth does not start by simply bringing more patients through the door. It starts by making sure the practice is ready to serve those patients properly.

Marc and Jay discuss why the patient experience begins long before treatment, why office environment matters, why the front desk cannot be an afterthought, and why dentists need to build systems that allow the practice to grow beyond their own time and energy.

This is a valuable listen for any practice owner looking to build, scale, and lead with more clarity.

� Listen to Episode 172 of DentalBytes with Geier.

07/06/2026

Imagine walking into your own practice as a patient. This 30,000-foot view is crucial. It's the difference between seeing a property's potential profit and missing it entirely.

Dentistry is a people business and growth starts long before the patient sits in the chair.In Episode 172 of DentalByte...
07/06/2026

Dentistry is a people business and growth starts long before the patient sits in the chair.

In Episode 172 of DentalBytes, Marc sits down with .geier , founder of The Practice Growth Institute, to talk about what it really takes to build a stronger, healthier, more scalable practice.

They cover:

✅ Patient-first systems
✅ Team training
✅ First impressions
✅ Practice environment
✅ Financial discipline
✅ Leadership
✅ Burnout and isolation
✅ Scaling beyond the doctor’s chair

Jay brings nearly three decades of perspective to a conversation that every practice owner should hear.

If your practice feels busy, stretched, or stuck, this episode is a reminder that growth starts with clarity — and with the people inside the business.

🎧 Episode 172 is Friday July 10th

06/30/2026

One of the most overlooked growth opportunities in dentistry may not be another marketing campaign.

It may be the first phone call.

In Episode 171 of DentalBytes, Marc Wagner is joined by Flint Geier from the Scheduling Institute for a practical conversation about new patient flow, front-end systems, team training, and the connection between marketing and patient conversion.

Flint shares how the Scheduling Institute has helped dental practices improve the business side of the patient experience, beginning with the moment a prospective patient reaches out. The conversation explores why unanswered calls, inconsistent intake processes, and disconnected team systems can quietly limit growth — even when a practice is investing heavily in marketing.

Marc and Flint also discuss the role of ethical sales in dentistry, reframing it not as pressure, but as helping patients understand their options and make informed decisions about their health.

They also dive into AI reception tools and why technology can be incredibly valuable when it supports strong human systems — but risky when it is treated as a quick fix.

This episode is a strong listen for practice owners, front desk teams, treatment coordinators, marketers, and anyone focused on improving the full patient journey.

Episode 171 of DentalBytes featuring Flint Geier from the Scheduling Institute is now available.

06/29/2026

Don't let assumptions about a patient's financial situation cloud the best treatment plan. Present the ideal, long-lasting option first, then let the patient decide. Partnering with a great lab ensures you can showcase all possibilities effectively.

06/28/2026

Doctors aren't intentionally causing distress, but the relentless cycle of treating patients while focusing on complaints creates a deep, unintended emotional toll. The bad memories overshadow the many people helped.

06/27/2026

Building ongoing accountability and support for team members is crucial, especially with new hires or turnover. It preemptively solves many issues. We teach effective incentivization strategies, utilize a rewards platform for our front desk team, and foster a community where members can ask questions and grow together.

06/26/2026

Practices miss new patients not because they don't want to schedule, but because they don't know how to effectively talk to them. It's all about process.
DentalBytes ep. 171 Tuesday June 30th at 4:00PM PT



Marketing gets attention.Your team turns that attention into trust.In this episode of DentalBytes, Marc sits down with ...
06/24/2026

Marketing gets attention.
Your team turns that attention into trust.

In this episode of DentalBytes, Marc sits down with from the to talk about one of the biggest opportunities in dental practice growth: the first call, the front desk, and the full new patient experience.

From unanswered calls and inconsistent intake systems to AI reception tools and ethical sales conversations, Flint breaks down why growth is not just about getting more leads — it is about building the systems and team culture that help patients actually move forward with care.

This is a great conversation for practice owners, front desk teams, treatment coordinators, and anyone looking to better connect marketing, patient experience, and practice growth.

Listen to Episode 171 of DentalBytes with Flint Geier from the Scheduling Institute.

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