14/08/2026
What happens after you submit a treatment inquiry to Heidelberg University Hospital?
First, a case manager checks whether all the necessary information has been received. The medical documents are then forwarded to the relevant department, where specialists review the patient’s medical history, previous treatment and current examination results.
If treatment in Heidelberg can be offered, the patient receives a treatment proposal and a preliminary cost estimate.
The slides explain each stage of the process — from submitting the inquiry to receiving the hospital’s response.
The review takes usually 10 working days after all required documents have been received.