26/05/2026
✨ Touch of Harmony – Updated Payments Policy ✨
Dear lovely clients,
As many of you know, Touch of Harmony is a fully mobile, in‑home massage service, and I’m so grateful to be welcomed into your homes to help you relax, unwind, and enjoy a moment of calm.
To keep everything running smoothly and to ensure your appointment time is focused entirely on you and your wellbeing, I’ve introduced an update to the payments policy.
🌿 New Policy
Full payment is now required no later than 3 hours before your appointment.
Recently, there have been a number of late payments after treatments. While I completely understand that life gets busy and things can be forgotten, it has become very time‑consuming to chase payments once I’ve already travelled to and completed a session.
This update isn’t aimed at any one person — I truly adore every single client — but it helps ensure that when I arrive at your home, the only thing either of us needs to think about is creating a peaceful, relaxing experience.
📩 Automated Reminders
You will receive an automated email or text message reminding you to make payment before your appointment.
If payment hasn’t been received by the 3‑hour mark, an automated cancellation message will be sent and the appointment will be cancelled.
❌ Cancellations
If you need to cancel within 48 hours of your appointment, the full payment is still required.
If for any reason I am unable to attend your home, you will receive a full refund without hesitation.
💛 With heartfelt appreciation
Thank you so much for your understanding, your kindness, and for welcoming me into your homes with such warmth. Your support means the world, and I’m endlessly grateful for every moment of trust you place in Touch of Harmony.
Here’s to smoother bookings, calmer days, and many more beautifully relaxing treatments ahead.
With love and appreciation,
Laura – Touch of Harmony ✨
