Banchory Group Practice

16/06/2026

**ISSUE NOW RESOLVED** Thank you for your patience and understanding.

⛔ Our IT system is currently down. ⛔

Please only contact the practice if it is an emergency as our team do not have access to our clinical system.

We will update this page once the issue is resolved.

Thank you for your patience.

11/06/2026

The practice will be CLOSED on Monday 15h June for the public holiday. We will reopen on Tuesday 16th June.

If you require medical attention or advice, when the practice is closed, please dial 111.

In a medical emergency dial 999.

The eConsult service will also be unavailable but you will still be able to access the self help guides.

Thank you.

21/05/2026

27/04/2026

The practice will be CLOSED on Monday 4th May for the public holiday. We will reopen on Tuesday 5th May.

If you require medical attention or advice, when the practice is closed, please dial 111.

In a medical emergency dial 999.

The eConsult service will also be unavailable but you will still be able to access the self help guides.

Thank you.

26/03/2026

We are experiencing severe problems with our IT system today.

The software team are working to resolve the problem as quickly as possible but please bear with us until they can fix the issue.

Thank you.

23/03/2026

Join our Team - Receptionist

We are looking for a cheerful, efficient and enthusiastic individual to work within our busy team.

As a Receptionist the ability to multi-task, remain calm under pressure and think on your feet is essential. You must also possess an excellent memory and have meticulous attention to detail. No experience is necessary but previous use of Vision and working in a GP surgery would be advantageous.

We have a well-established, experienced practice team with a wealth of knowledge and expertise to support the successful candidate. We also offer excellent rates of pay and automatic enrolment into the NHS pension scheme.

Hours for the post are:

Monday 8.15am – 5.00pm
Tuesday 8.15am – 5.00pm
Wednesday –
Thursday 8.15am – 5.00pm
Friday 8.15am – 5.00pm

Duties will include:
• Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
• Offering assistance to the Practice team whilst projecting a positive and friendly image to patients and other visitors, either in person or via the telephone
• Dealing with administrative queries and requests from patients/clinicians
• Arranging appointments via our clinical software
• Giving test results/messages to patients
• Dealing with Prescription requests
• Ensuring patient details are up to date
• Liaising with Community Pharmacy and other services

Essential Requirements:
• Thrive on being busy
• Computer Savvy
• Great team player
• Ability to work independently and use own initiative
• Excellent customer service

Please send your CV and covering letter to Sarah Chambers, Practice Manager, at [email protected]

Closing date 17th April 2026

24/02/2026

*25.02.26 Issues now resolved - please bear with our teams as we catch up with the backlog as a result of the problems yesterday**

⛔ We are experiencing intermittent IT issues with our clinical system this morning. ⛔

The issues we are experiencing this morning are making things very difficult for our teams, please bear with us and consider waiting to contact us once these issues have been resolved if it is not urgent.

We will update this page once the issue is resolved.

Thank you for your patience

16/02/2026

The Short Breaks Bureau

The Short Breaks Bureau provides flexible and creative short break options tailored to individual needs.

Who can access the Short Breaks Bureau?
Adult unpaid carers or adult cared-for individuals who require a break.

What types of short breaks are available? Options may include:

· Overnight stays tailored to individual needs of carer or cared-for
· Local Community Groups or Activities
· Bespoke or flexible respite options tailored to individual circumstances

Email: [email protected]
Phone: 01467 537709

https://www.aberdeenshire.gov.uk/social-care-and-health/caring-for-others/short-breaks-respite-care/short-breaks-bureau/

09/02/2026

**ISSUE NOW RESOLVED** Thank you for your patience and understanding.

⛔ We are currently experiencing issues with our IT system. Please bear with us until the issue is resolved. Thank you ⛔